Spangenberg International B.V.
– Nijverheidsweg 19F – 3641 RP Mijdrecht – Holland – T. +31 (0) 297 253 969 – F. +31 (0) 297 256 445
Troubleshooting
The follow overview will help you understand possible problems. However, only qualified
technicians should attempt to open or repair the machine. Contact your supplier when in doubt.
Problem
Possible Cause
Possible Solution
The appliance does not work.
▪
The appliance is switched off.
▪
The power supply is
interupted.
▪
The voltage is not correct.
➢
Switch on the appliance.
➢
Check the power supply, plug
in power cable.
➢
Use a compatible power
source.
Compressor works but appliance
is not cooling.
▪
Cooling system defect.
▪
Cooling system dirty.
➢
Contact supplier.
➢
Clean the appliance.
The appliance does not reach set
temperature.
▪
Door not closed properly.
▪
The temperature is not set
correctly.
▪
Insufficient air circulation.
▪
Cooling system dirty.
▪
Too much food inside.
➢
Check the door (seal).
➢
Check and adjust the
temperature settings.
➢
Reposition the appliance.
➢
Clean the appliance.
➢
Process smaller amounts.
The inside temperature is too low.
▪
The temperature is not set
correctly.
▪
Quick Freeze mode is
activated.
➢
Check and adjust the
temperature settings.
➢
Check and disable Quick
Freeze mode.
Fault code: HI
Temperature above 45
ᵒ
C / 113
ᵒ
F
▪
The appliance is near a heat
source.
▪
Defective temperature
sensor.
▪
Incorrect settings.
➢
Relocate the appliance or
heat source.
➢
Replace part.
➢
Reset and operate appliance.
Fault code: LO
Temperature under -45
ᵒ
C / -49
ᵒ
F
▪
Defective temperature
sensor.
▪
Incorrect settings.
➢
Replace part.
➢
Reset and operate appliance
Fault code: E01
Communication failure
▪
Electronic error.
▪
Faulty wiring
➢
Reset to factory default
settings.
➢
Check wiring and contact
supplier.
Press and hold + and - key simultaneously for 3 seconds to restore factory default settings. The temperature
and time display wil both show display
“rS”
code and then the appliance shuts down automatically. Restart the
appliance normally and check if error has disappeared. If this does not solve the issue, contact you supplier.
