MAXINCOM MWG1002, User Manual

Page 1: ...MWG1000 Series User Manual Http www maxincom com 1 55 VoIP GSM Gateway User Manual Version 3 0 0 18 Xiamen Maxincom Technologies Co Ltd ...

Page 2: ...n 8 2 2 3 Network Cable Connection of Equipment 9 3 WEB Interface Configuration 10 3 1 Access MWG1004 unit 10 3 2 Parameters Configuration 10 3 3 System Information 11 3 3 1 System Information 11 3 3 2 Mobile Information 11 3 3 3 SIP Information 12 3 4 Network Configuration 12 3 4 1 Local Network 12 3 4 2 VLAN Configuration 14 3 4 3 ARP 14 3 4 4 VPN Configuration 15 3 4 5 DDNS Server 16 3 4 6 Stat...

Page 3: ...ng 26 3 6 3 Tel IP Routing 28 3 6 4 Blacklist 30 3 7 Manipulation Configuration 31 3 7 1 IP Tel destination numbers manipulation 31 3 7 2 Tel IP destination numbers manipulation 33 3 7 3 Tel IP source numbers manipulation 35 3 8 VoIP Configuration 37 3 8 1 SIP Account 37 3 8 2 IP Trunk peer to peer mode 38 3 8 3 VoIP Trunk 39 3 9 Group Configuration 41 3 9 1 IP Trunk Group 41 3 9 2 Port Group 42 3...

Page 4: ...CDR Report 49 3 11 2 System logs 49 3 12 System tools 50 3 12 1 Firmware update 50 3 12 2 SMTP Setting 51 3 12 3 Data backup 51 3 12 4 Data restore 52 3 12 5 Voice Prompt Management 52 3 12 6 Packet Capture 53 3 12 7 Text to wav 53 3 12 8 Password Setting 53 3 12 9 Time Date 54 3 12 10 Certificates 55 3 12 11 Factory reset 55 3 12 12 Reboot 55 ...

Page 5: ... residential users for cost effective solution MWG1000 serials consists of 2 chanels MWG1002 and 4 chanels MWG1004 1 2 Product Features Calling Termination VoIP to GSM Origination GSM to VoIP SIP Registration SIP Trunk Incoming call routing Outgoing call routing SMS sending and receiving Support USSD Call Forwarding Waiting LCR Least Cost Routing Top voice quality Simple Web based configuration Ea...

Page 6: ...Use Unuse indicator with Green color ON is used Off is unused 4 SIM Slots SIM card slot Figure 1 3 2 Rear view of MWG1004 Table 1 3 2 Description of Rear view Index Interface Description 1 RST Reset button to restore default IP and password or restore factory setting Hold RST button 8 seconds RUN LED being ON during this time 2 Power Connector Power connector of DC power Input DC12V 3 Network Its ...

Page 7: ...MWG1000 Series User Manual Http www maxincom com 7 55 1 4 Scenario of Application Application 1 Figure 1 4 1 Application 2 Figure 1 4 2 ...

Page 8: ...ability Notes incorrect power connection may damage power adapter and device MWG1004 provides standard RJ45 with 10Mbps or 100Mbps interfaces For Wireless part make sure antennas connecting well on device Inserting SIM cards and GSM channels should work properly 2 2 Installation Procedure 2 2 1 Install SIM Card Figure 2 2 1 SIM Card installation 2 2 2 Antenna Installation Figure 2 2 2 Antenna Inst...

Page 9: ...MWG1000 Series User Manual Http www maxincom com 9 55 2 2 3 Network Cable Connection of Equipment Figure 2 2 3 MWG1004 network connection ...

Page 10: ...o suitable for MWG1002 3 1 Access MWG1004 unit Enter IP address of MWG1004 in IE Google Chrome Firefox Browser The default IP of LAN port is 192 168 6 200 and the GUI shows as below Figure 3 1 1 WEB log interface Enter username and password and then click OK in configuration interface The default username and password are admin admin It is strongly recommended change the default password to a new ...

Page 11: ...on Parameters Description MAC Address Displays the current MAC of the gateway for example 70 B3 D5 1B 3D 02 Network Current IP address and subnet mask of gateway DNS Server Displays DNS server IP address in the same network with the gateway System Up Time Shows the time period of the device running For example 1h 20m 24s Traffic Statistics Calculates the net flow including the total bytes of messa...

Page 12: ...alert and processing 3 3 3 SIP Information Figure 3 3 3 SIP Information Displays registration status information with Softswitch platform or SIP Server Table 3 3 3 SIP information Parameters Description Status Shows the registration status of VoIP channel including registered and unregistered Trunk Type Trunk mode will allow IP phone or IPPBX to register or trunk mode to register to provider Name ...

Page 13: ...the IP Address for MWG1004 It is recommended to configure a static IP address for MWG1004 Subnet Mask Set the subnet mask for MWG1004 Gateway Set the gateway for MWG1004 IP Address 2 Set the second IP Address for MWG1004 Subnet Mask2 Set the second subnet mask for MWG1004 MTU Message transmit unit default is 1500 Dynamic DNS Address Obtain DNS Server Address Automatically Static DNS Address Obtain...

Page 14: ...r Description NO 1 Click the NO 1 you can edit the first VLAN over LAN IP Address Set the IP Address for MWG1004 VLAN over LAN Subnet Mask Set the Subnet Mask for MWG1004 VLAN over LAN Gateway Set the Default Gateway for MWG1004 VLAN over LAN 3 4 3 ARP The ARP function is mainly used to query and add the map of IP and MAC There are static or dynamic ARP entries Like other routers the gateway can a...

Page 15: ...king typically using the public internet that allows users to privately share information between remote locations or between a remote location and a business home network A VPN can provide secure information transport by authenticating users and encrypting data to prevent unauthorized persons from reading the information transmitted The VPN can be used to send any kind of network traffic securely...

Page 16: ...e You can get the config package from the OpenVPN provider 2 MWG1004 works as VPN client mode only 3 4 5 DDNS Server DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its c...

Page 17: ... and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com 3 4 6 Static Routing MWG1004 will have more than one internet connection in some situations but it has only one default gateway You will need to set some Static Route for MWG1004 to force it to go out through different gateway when access to different i...

Page 18: ... gateway MWG1004 will go through when access to the destination network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface Define which internet port to go through 3 5 Mobile Configuration 3 5 1 Mobile Sett...

Page 19: ...ation After the call duration excesses this value no call will be made from this channel The value range is1 65535 If user doesn t configure this value Default is no max call duration limits for this channel Minimum Charging Time sec A minimum charging time in seconds is defined during which no charging is done at carrier side If the conversation time is even shorter the total call duration will n...

Page 20: ...ration total call minutes of SIM minutes 60s step Ct 60 Cu 1800 60 60 1800 step 3 5 2 Band Settings Figure 3 5 2 Band Settings Table 3 5 2 Description of Band Settings Parameters Description Select Ports Select GSM channel default Port 1 Band According to carrier s band standards Standards are as bellow GSM 850 900 1800 1900 MHz The band of this SIM card you can choose GSM850 EGSM900 PGSM900 DCS18...

Page 21: ... CDMA channel IMEI International Mobile Equipment Identity of this module it s not changeable Parameters Description Select Port Select GSM channel default Port 1 Select Mode There are two modes to select carrier automatic and manual Automatic mode can automatically search operators Manual mode can choose operators from the carrier list Carrier List If you select manual mode you can select carrier...

Page 22: ...ified to prevent SIM card from being stolen 3 5 6 Call Waiting Call waiting is the same as mobile phone which to activate deactivate supplementary service of SIM card For more details of these services please contact local providers Notes 1 It takes several seconds to contact SIM carrier to get the call waiting status 2 When call waiting is enabled follow me will not work Figure 3 5 6 Call Waiting...

Page 23: ...to contact SIM carrier to get the status of follow me feature 2 The Call forwarding feature needs the support of SIM carrier 3 5 8 SMSC SMS center of mobile in most places the cellular module will automatically detect the SMSC number This configurable option is used in a situation that the SMSC number could not detected by cellular module When such case happens please contact with mobile service p...

Page 24: ... to send the SMS Send To Mobile phone number of the receiver Message Content of the SMS The length is limited to 288 characters 3 5 10 Outbox To check the SMS we sent we can check it in outbox page there are some filters for searching the SMS we want We can also check the status of email below Figure 3 5 10 Outbox 3 5 11 Inbox MWG1004 can check the incoming SMS also in this page we can search SMS ...

Page 25: ...munication technology that is used to send text between a mobile phone and an application program in the network Applications may include prepaid roaming or mobile chatting Figure 3 5 12 USSD Table 3 5 12 Description of USSD Parameters Description Port Select the GSM channel to send USSD USSD Request Display the result of sending USSD USSD Reply Display results of USSD ...

Page 26: ...obal parameters it will take effect while number manipulation configured Route calls after manipulation The parameters indicate that the gateway will select Tel IP routes after number manipulation completed Route calls before manipulation The parameters indicate that the gateway will select Tel IP routes before number manipulation completed 3 6 2 IP Tel Routing Figure 3 6 2 IP Tel Routing Figure 3...

Page 27: ...character string Source It specifies the IP of the caller Source Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0XXXX 1 2 9 XXXX etc X Any digit from 0 9 Z Any digit from 1 9 N Any digit from 2 9 1235 9 Any digit in the brackets in this example 1 2 3 5 6 7 8 9 Example 1 NXXXXXX would match normal 7 digit dialing...

Page 28: ...acter string Source It specifies the Port or Port Group which will receive the calls from mobile Source Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0XXXX 1 2 9 XXXX etc X Any digit from 0 9 Z Any digit from 1 9 N Any digit from 2 9 1235 9 Any digit in the brackets in this example 1 2 3 5 6 7 8 9 Example 1 NXX...

Page 29: ...ay It allows any number from source Port Group send call to SIP account with any prefix Figure 3 6 3b Add Tel to IP routing Add a mobile to VoIP route It indicates that the calls coming from Port 1 will match the prefix X X is a wildcard string which will match any prefix except anonymous calls Meanwhile sending the calls destination SIP account if called number match with destination prefix X ...

Page 30: ...ler number can t match prefix 136 and 139 will be rejected by gateway Meanwhile sending the calls to VoIP Provider 30 if called number match with prefix 135 3 6 4 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is listed in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check ...

Page 31: ...rce It specifies the source IP which will send the calls to gateway Any any IP address Account IP specific an IP address IP Group specific an IP group SIP Server Source Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0XXXX 1 2 9 XXXX etc X Any digit from 0 9 Z Any digit from 1 9 N Any digit from 2 9 1235 9 Any di...

Page 32: ...m Right It specifies the length of the digits to be deleted from Right Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Example Add an IP Tel Manipulation to change the called number from 346888888 to 06888888 Figure 3 7 1a IP Tel destination numbers manipulation It indicates that calls coming from VoIP Provider wil...

Page 33: ...urce Prefix All the caller number must match the source prefix It specifies the source prefix allow to send call out Any include anonymous 0XXXX 1 2 9 XXXX etc X Any digit from 0 9 Z Any digit from 1 9 N Any digit from 2 9 1235 9 Any digit in the brackets in this example 1 2 3 5 6 7 8 9 Example 1 NXXXXXX would match normal 7 digit dialings Example 2 1 5 8 6 consist of some prefix include 156 166 1...

Page 34: ...original number Suffix to Add Add the new digits at the end of the original number Example Add a Tel IP Manipulation rule to change the called number from 222 to 010222 Figure 3 7 2a Tel IP destination numbers manipulation It indicates that calls incoming call from mobile will match the prefix any and the called number which match with the prefix 222 will be added 010 in front of called number ...

Page 35: ...ackets in this example 1 2 3 5 6 7 8 9 Example 1 NXXXXXX would match normal 7 digit dialings Example 2 1 5 8 6 consist of some prefix include 156 166 176 186 Destination Prefix All the called number must match the destination prefix the call prefix indicates the connected number Any include anonymous 0XXXX 1 2 9 XXXX etc X Any digit from 0 9 Z Any digit from 1 9 N Any digit from 2 9 1235 9 Any dig...

Page 36: ...le Add a Tel IP manipulation to change the caller number to 059888888 Figure 3 7 3a Tel IP source numbers manipulation It indicates that all incoming calls which matched with source destination prefix any to delete original caller number and replace by 059888888 ...

Page 37: ...hoose the type of this trunk SIP or IAX Account Define the number for this account Password Define the password for this account Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS DTMF Mode Set default mode for sending DTMF of this trunk Default setting rfc2833 Info Shortinfo Inband Auto Qualify...

Page 38: ... Figure 3 8 2a Add IP Trunk Table 3 8 2 Description of IP Trunk Parameters Description IP Trunk Add remote IP of Softswitch SIP server which will send call traffics to gateway Index It uniquely identifies a trunk Its value is assigned globally ranging from 0 to 31 Description It describes the trunk for the ease of identification Type Choose the type of this trunk SIP or IAX Hostname IP Address Ser...

Page 39: ...default or TCP or TLS DTMF Mode Set default mode for sending DTMF of this trunk Default setting rfc2833 Info Shortinfo Inband Auto Qualify Send checking alive packets to the SIP provider when it s disabled MWG1004 will ignore the reachability and the status of this account will be unmonitored Allow codecs ulaw alaw gsm 3 8 3 VoIP Trunk Figure 3 8 3 VoIP Trunk Figure 3 8 3a Add VoIP Trunk ...

Page 40: ...me as user name generally Domain VoIP provider s server domain name From User All outgoing calls from this SIP Trunk will use the From User in From Header of the SIP Invite package Keep this field blank if it s not needed Transport This will be the transport method used by the extension The options are UDP default or TCP or TLS SRTP Define if SRTP is enabled for this trunk it depends on provider s...

Page 41: ...es to an IP group The IP group will referenced by IP Tel routing and number manipulation Index It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 Description It describes the route for the ease of identification Its value is character string Member We can choose IP trunk SIP account VoIP trunk Figure 3 9 1a IP Trunk Group Add Click Add to add a new one or edit the d...

Page 42: ...Group Parameters Description Index It uniquely identifies a Group Its value is assigned globally ranging from 0 to 31 Description It describes the Port Group for the ease of identification Its value is character string Select Mode Choose the strategy of how to use these GSM channels Default The first channel will be used first always when it s busy MWG1004 will choose the next one Sequence The who...

Page 43: ... Response code and Advanced settings This section describes how to configure SIP server and SIP parameters 3 10 1 1 SIP General setting Figure 3 10 1 1 general setting Table 3 10 1 1 Parameters Description Allowguest Whether allow anonymous registration extension Default no It s recommended to be disabled for security Allowoverlap Disable overlap dialing support Default is yes ...

Page 44: ...mpts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 0 no limit RTPtimeout Terminate call if set seconds of no RTP or RTCP activity on the audio channel when we re not on hold RTPholdtimeout Both ends of the call time RTPkeepalive Time of packaging Notifyringing Control whether subscriptions already INUSE get send RINGING when another call is sent Notifyh...

Page 45: ...re 3 10 1 2 network configuration Table 3 10 1 2 Parameters Description Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular loca...

Page 46: ...3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include report in headers RTP Port Start Beginning of RTP port range UDP port Port used for SIP registrations Default is 5060 TCP port Port used for SIP registrations Default is 5060 TLS port Port used for SIP registrations Default is 5061 TLS Verify Server When using MWG1004 as a TLS client whether or not to verify serv...

Page 47: ...ou want to use codec G729 we recommend buying a license key and input it here 3 10 2 IAX setting IAX is the Internal Asterisk Exchange protocol you can connect to MWG1004 or register IAX trunk to another IAX server It s supported by the asterisk based IPPBX Figure 3 10 2 IAX setting ...

Page 48: ... with this option you can control which codec to be used Max Registration Time Maximum duration in seconds of an IAX2 registration Default is 1300 seconds Min Registration Time Minimum duration in seconds of an IAX2 registration Default is 60 seconds Codec priority Codec priority controls the codec negotiation of an inbound IAX call This option is inherited to all user entities Codec Enable the co...

Page 49: ...tbound calls from softswitch IPPBX to mobile network GSM to IP incoming calls from mobile network to IPPBX Softswitch Status Answered the call was established successful Canceled the call was canceled by calling party No Carrier the call was rejected by mobile network Not Answered no body to answer the call Busy user busy Duration Call duration of the call 3 11 2 System logs Syslog is a standard f...

Page 50: ... Enter your TFTP Server IP address and firmware file location then click start to update the firmware Notes 1 If enabled Reset configuration to Factory Defaults System will restore to factory default settings 2 When update the firmware please don t turn off the power Or the system will get damaged Figure 3 12 1 Table 3 12 1 Parameters Description Firmware update Send package file from your compute...

Page 51: ...ddress used above SMTP Server The IP address or hostname of an SMTP server that the MWG1004 will connect to in order to send voice mail messages via email i e mail yourcompany com SSL If the server of sending email needs to authenticate the sender you need to enable this Note Must be selected for Gmail or exchange server Port SMTP Port the default value is 25 Use SSL TLS to send secure message to ...

Page 52: ...ther unit The configuration backup configurations are in txt format Please note that you can use a backup file from an older firmware version and use it in a unit with a more recent firmware version However a backup file from a newer firmware version than the one actually in the unit cannot be used for a restore operation on the unit Notes 1 The upload process will last about 30s 2 When you have u...

Page 53: ...rding programs the sound format is 8000Hz 16 bit sampling in mono with wav gsm format size of files cannot be exceed 190KB 3 12 6 Packet Capture Figure 3 12 6 Packet Capture 3 12 7 Text to wav Figure 3 12 7 Text to wav 3 12 8 Password Setting When using web Configuration please enter default user name and password User can modify the login name and password ...

Page 54: ...s over packet switched variable latency data networks User need to fill the NTP Server Address and select Time Zone Figure 3 12 9 Time Date parameter Table 3 12 9 Time Date parameter Parameters Description Time zone You can choose your time zone here Primary server Primary NTP Server Address Secondary server Secondary NTP Server Address Synchronism Set the time interval for checking local applianc...

Page 55: ...uld also have this certificate Gateway Certificate This certificate is server certificate No matter selecting TLS Verify Client as Yes or NO you should upload this certificate to MWG1004 If IPPBX enables TLS Verify server you should also upload this certificate on IPPBX 3 12 11 Factory reset Be careful do this operation after restore factory setting all the parameters will be changed to the factor...