Maxtor Maxtor OneTouch 4, User Manual

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Page 2: ...Plans 22 Using Simple Backup 22 Creating a Custom Backup Plan 26 Managing Backup Plans 33 Editing Backup Settings 33 Deleting Backup Plans 36 Backing Up Manually 37 Restoring Files 39 OneTouch II and III Users 42 Managing Security 42 Using DrivePass 42 Enabling DrivePass 42 Unlocking Your OneTouch Drive 45 Removing DrivePass 50 Changing Your DrivePass Password 52 If You Forget Your Password 55 Syn...

Page 3: ... IV ii Removing Folders from Sync 65 Checking Sync Status 65 Synchronizing Manually 66 Using the Maxtor Synchronization Window 66 Using Automatic Overwrite 68 Using RAID 68 Frequently Asked Questions 76 Index i 072407 ...

Page 4: ...password protect your drive The Maxtor OneTouch software is loaded on your OneTouch drive Because the software is configured for a Windows operating system the software must be prepared for installation on your Macintosh Using the Formatting Tool The Mac OneTouch 4 Formatting tool automatically prepares the Maxtor Manager software for installation on your Macintosh To use the Mac OneTouch 4 Format...

Page 5: ...OneTouch 4 Formatter window opens Step 4 After you ve read the description of what the Formatting tool does click Format to format your OneTouch 4 Plus drive for a Macintosh The remainder of the software preparation is automatic Here s what you see The New Volume drive is dismounted and reformatted Figure 1 New Volume Figure 2 Mac OneTouch 4 Formatter ...

Page 6: ...te the OneTouch icon refreshes to display the name of the drive The OneTouch 4 dmg file appears on your desktop The dmg file automatically creates a OneTouch 4 installer The OneTouch 4 Installer Welcome window opens Figure 3 Formatting In Progress ...

Page 7: ...ust manually prepare the Maxtor Manager software for installation on your Macintosh To manually prepare the software Step 1 Connect your OneTouch 4 drive to your computer A New Volume icon appears on your desktop Step 2 Double click the New Volume icon The New Volume Finder window opens Figure 4 Welcome ...

Page 8: ...Maxtor OneTouch IV 5 Step 3 Drag the Maxtor Manager dmg file to your desktop Step 4 Go to Applications Utilities Disk Utility The Disk Utility window opens Figure 5 New Volume Figure 6 Disk Utility ...

Page 9: ...Maxtor OneTouch IV 6 Step 5 Select OneTouch 4 in the list Figure 7 Disk Utility Erase Figure 8 Disk Utility Erase ...

Page 10: ...on For Volume Format select Mac OS Extended Any of the Mac OS Extended options will work For Name enter the name you want to give your OneTouch 4 drive Deselect Install Mac OS 9 Disk Driver Step 8 Click Erase An Erase Disk warning sheet is displayed Figure 9 Disk Utility Erase ...

Page 11: ...is dismounted and then remounts with the name you entered Step 10 Close the Disk Utility The dmg file you dragged to your desktop automatically creates a OneTouch 4 mounted volume Step 11 Double click the OneTouch 4 icon The OneTouch 4 Finder window opens Figure 10 Erase Disk Warning ...

Page 12: ...ck the OneTouch 4 icon The OneTouch 4 Installer Welcome window opens Installing the Software To install the OneTouch software Step 1 In the Welcome window click Continue The Read Me window opens Figure 11 OneTouch 4 Figure 12 Welcome ...

Page 13: ... When you ve read the information click Continue The Software License Agreement window opens Step 3 Click Continue A sheet requires your agreement to continue the installation Figure 13 Read Me Figure 14 Software License Agreement ...

Page 14: ...elect a Destination window opens Step 5 If it s not already selected select your Macintosh hard drive and click Continue Note The OneTouch 4 software can be installed only on the boot volume The Installation Type window opens Figure 15 License Agreement sheet Figure 16 Select a Destination ...

Page 15: ...ck Install A sheet warns that you ll have to restart your computer Step 7 Click Continue Installation in the sheet A progress window keeps you informed as the installation proceeds Figure 17 Installation Type Figure 18 Restart Warning ...

Page 16: ...on is complete a Restart window opens Step 8 Click Restart to restart your computer and complete the installation When your computer has restarted a Maxtor Manager icon appears on your desktop Figure 19 Installing OneTouch 4 Figure 20 Restart ...

Page 17: ...Maxtor OneTouch IV 14 Step 9 Double click the Maxtor Manager icon to open the Maxtor Manager application You re ready to use your Maxtor OneTouch 4 drive 072407 Figure 21 Maxtor Manager Application ...

Page 18: ...ically detected and listed in the My Drives window It can take several seconds for the Maxtor Manager software to detect your device If your device doesn t appear make sure it s properly connected and turned on Customizing the OneTouch Button You can customize your OneTouch button located on the front of your drive so that your OneTouch drive automatically performs the action of your choice when y...

Page 19: ...Drives window click OneTouch Button A sheet is displayed Step 2 Select Backup to link that action to the OneTouch button OR Select Open an Application to choose an application to open when you press the OneTouch button An Open panel appears Figure 2 Customize OneTouch Button ...

Page 20: ...d with the OneTouch button and click Open The application you ve chosen now appears in the sheet Step 4 Click OK You can now open the selected application by pressing the OneTouch button Figure 3 Applications Menu Figure 4 Customize OneTouch Button Application Selected ...

Page 21: ...The diagnostic utility performs its tests without affecting the data on your drive To run Diagnostics In the My Drives view click Diagnostic A progress bar indicates the progress of the diagnostic When the test is complete the results are displayed in the My Drives view Figure 5 Diagnostics in Progress ...

Page 22: ...ftware The Software Update feature automatically informs you each month of whether your software is up to date However you can manually check to see if an update is available or you can turn off the Software Update feature Note You can check manually for software updates or turn off Software Update from any view To manually check for updates or turn off Software Update Step 1 In the menu bar go to...

Page 23: ... Update is selected by default Step 2 To turn off Software Update unselect Check for updates automatically Step 3 To check for updates now click Check Now A window informs you of whether your software is up to date Figure 7 Software Update Figure 8 Software Update ...

Page 24: ...Maxtor OneTouch IV 21 Step 4 Click OK Figure 9 Software Update ...

Page 25: ...ck Back Up Now in the Backup view You can create one Backup Plan to back up all your folders or you can create multiple Backup Plans for different sets of folders You can use either of two types of Backup Plan Simple Backup Pre configured to back up your home folder daily at 10 00 p m OR Custom Backup You select the folders to be backed up and set up a backup destination and schedule Creating Back...

Page 26: ... OneTouch IV 23 Simple Backup appears in the Backup Plans list If this is your first time opening the Backup Plans view a sheet describes Simple Backup Figure 1 Backup Schedule Figure 2 Simple Backup Welcome ...

Page 27: ... To re name the Simple Backup plan double click on Simple Backup in the Backup Plans pane so that it becomes editable and enter a name Step 5 Select Simple Backup or the name you ve given it and click Back Up Now A progress bar below the Schedule tab view informs you of the progress of your backup Figure 3 Simple Backup Schedule ...

Page 28: ...Maxtor OneTouch IV 25 When the backup is complete the date time and number of files in the backup are displayed Figure 4 Simple Backup Progress Figure 5 Simple Backup Completed ...

Page 29: ... backup and set up a backup destination and schedule Step 1 Click Backup in the toolbar The Backup Plans Schedule tab view is displayed Step 2 Click the plus sign below the Backup Plans list to add a custom backup Untitled backup appears in the Backup Plans list Figure 6 Backup Plans ...

Page 30: ...Maxtor OneTouch IV 27 Step 3 To name this Backup Plan double click untitled backup so that it becomes editable and enter a name Figure 7 Custom Backup Plan Figure 8 Name Custom Backup Plan ...

Page 31: ...en it Custom Backup in the image above and select Enable Scheduled Backup in the Schedule tab view The Schedule tab view becomes active Step 5 Select the days and time for your backup and click Options Step 6 The power options sheet is displayed Figure 9 Backup Plan Schedule ...

Page 32: ...ch IV 29 Step 7 Set your power options to accommodate your backup schedule and click OK Step 8 Click Folders in the Backup Plans view The Backup Plans Folders tab view is displayed Figure 10 Backup Schedule Options ...

Page 33: ...Maxtor OneTouch IV 30 Step 9 Click the plus sign below the Folders tab view to browse to a folder to back up An Open panel is displayed Figure 11 Backup Folder Options Figure 12 Maxtor Manager Panel ...

Page 34: ...a folder for backup and click Open The Folders tab view now displays the path of the folder you ve selected Step 11 Click Destination in the Backup Plans view The Backup Plans Destination tab view is displayed Figure 13 Backup Folder Path ...

Page 35: ...isted are the drives currently connected to your computer Step 12 Select the destination drive for your backup and click Set The name and serial number of the selected drive are now displayed Figure 14 Backup Plan Destination ...

Page 36: ...g Backup Plans Editing Backup Settings To edit the settings for a Backup Plan Step 1 Click Backup in the toolbar The Backup Plans view displays your current Backup Plan names and schedule Figure 15 Backup Plan Destination Selected ...

Page 37: ... becomes editable and enter a new name b To edit the schedule select or deselect the days for the backup and change the backup time c To edit the power options click Options make the desired changes in the power options sheet and click OK Step 3 Click Folders in the Backup Plans view The Folders tab view displays the path of your currently selected folder Figure 16 Backup Plan Schedule ...

Page 38: ...tor OneTouch IV 35 Step 4 Select the path and click the plus sign below the Folders list An Open panel displays the currently selected folder Figure 17 Backup Folder Path Figure 18 Backup Folder Selection ...

Page 39: ...estination Listed are the drives currently connected to your computer Step 7 If you wish select a different destination drive for your backup and click Set The name and serial number of the selected drive are now displayed Deleting Backup Plans You can delete a Backup Plan for any OneTouch drive connected to your computer To delete a backup plan Step 1 Click Backup in the toolbar The Backup Plans ...

Page 40: ...ans view Step 3 Click the minus sign The Backup Plan is removed from the Backup Plans list Backing Up Manually To manually generate an immediate backup of folders already selected for backup Step 1 Click Backup in the toolbar The Backup Plans view is displayed Figure 20 Backup Plans ...

Page 41: ...eTouch IV 38 Step 2 Click Back Up Now The progress bar below the Schedule tab view indicates a backup in progress When the backup is complete the date and time of the backup are displayed Figure 21 Backup Plans ...

Page 42: ...storical versions of each revised file stored on your OneTouch drive You can restore a saved historical version of a backed up file based on the date it was backed up or you can restore the most recent version of a backed up file To restore files Step 1 Click Backup in the toolbar The Backup Plans view is displayed Figure 22 Backup Complete ...

Page 43: ...Maxtor OneTouch IV 40 Step 2 Select a Backup Plan in the Backup Plans list Step 3 Click Restore Files The Restore options sheet is displayed Figure 23 Backup Plans ...

Page 44: ...ored Step 5 Select a location at which to restore the files a Select Original to restore the files to their original location on your computer b Select Temporary to restore the files to a temporary Maxtor Restore folder c Click Choose to browse to and choose another location on your computer Step 6 Click Restore Figure 24 Restore Options ...

Page 45: ... features have been available can continue to access them on those drives Managing Security Using DrivePass DrivePass allows you to password protect an entire OneTouch drive Enabling DrivePass To enable DrivePass Step 1 Click My Drives in the toolbar The My Drives view opens Step 2 Select your OneTouch III drive and go to Drives DrivePass in the menu bar Figure 1 My Drives ...

Page 46: ...Maxtor OneTouch IV 43 The DrivePass sheet is displayed Figure 2 DrivePass Menu Option Figure 3 DrivePass ...

Page 47: ...o unlock your drive Note You can select Remember in keychain to make sure you don t forget the password Step 5 If you wish select a security question from the dropdown menu and then enter and re enter the answer to that question You can use the answer to the security question to unlock your drive if you forget your password Step 6 Click Enable DrivePass The Security view now reflects your DrivePas...

Page 48: ...tart your computer or reconnect your drive You can unlock your drive in either the Maxtor Manager password window or the OneTouch application If you selected Remember in keychain when you set your password your drive unlocks automatically If you did not select Remember in keychain when you set your password a Maxtor Manager password window opens when you restart your computer or reconnect your dri...

Page 49: ...neTouch IV 46 To unlock your drive in the Maxtor Manager password window Step 1 Select Password or your security question if you ve created one from the dropdown menu Figure 6 Drive Locked Figure 7 Drive Locked ...

Page 50: ...to the security question Step 3 Click Unlock Step 4 Click the desktop Maxtor Manager icon to open the OneTouch application To unlock your drive in the OneTouch application Step 1 Click My Drives in the toolbar The My Drives view opens Figure 8 Drive Locked Options ...

Page 51: ...Maxtor OneTouch IV 48 Step 2 Select your OneTouch III drive and go to Drives DrivePass in the menu bar Figure 9 My Drives Figure 10 DrivePass Menu Option ...

Page 52: ...Maxtor OneTouch IV 49 The DrivePass sheet is displayed Step 3 Click Unlock Drive The Unlock your drive sheet is displayed Figure 11 DrivePass ...

Page 53: ...nd click Unlock The My Drives window now displays the drive information for your OneTouch III Removing DrivePass To remove DrivePass from your OneTouch Step 1 Select your OneTouch III drive and go to Drives DrivePass in the menu bar Figure 12 DrivePass ...

Page 54: ...Maxtor OneTouch IV 51 The DrivePass sheet is displayed Figure 13 DrivePass Menu Option Figure 14 DrivePass Enabled ...

Page 55: ...t is displayed Step 3 Enter your DrivePass password and click Remove DrivePass DrivePass is now disabled Changing Your DrivePass Password To change your DrivePass password Step 1 Select your OneTouch III drive and go to Drives DrivePass in the menu bar Figure 15 Remove DrivePass ...

Page 56: ...Maxtor OneTouch IV 53 The DrivePass sheet is displayed Figure 16 DrivePass Menu Option Figure 17 DrivePass Enabled ...

Page 57: ...sheet is displayed Step 3 Enter your current password and enter and re enter the new password Step 4 If you wish enter and re enter the answer to a security question Step 5 Click Change A Changed DrivePass Password confirmation sheet is displayed Figure 18 Change DrivePass Password ...

Page 58: ...nable to unlock your drive you must reformat the drive in order to continue to use it Reformatting erases all data stored on the drive To securely erase your drive Step 1 Click I Forgot in either the Maxtor Manager password window Figure 19 Change DrivePass Password Confirmation Figure 20 Password Window ...

Page 59: ...Maxtor OneTouch IV 56 or the Unlock your drive sheet The Secure Erase sheet is displayed Figure 21 I Forgot Link to Secure Erase Figure 22 Secure Erase ...

Page 60: ... reformat has finished you must disconnect and then reconnect the power and interface cables to the drive Otherwise the DrivePass information remains intact and your drive is still locked When the reformat is complete a Disk Insertion dialog is displayed Step 3 Click Initialize to prepare your OneTouch for use The Disk Utility window opens Step 4 Select the Maxtor drive from the list The First Aid...

Page 61: ...Maxtor OneTouch IV 58 Step 5 Click the Erase tab Step 6 Fill in this information For Volume Format select Mac OS Extended Figure 25 Disk Utility Figure 26 Disk Utility Erase ...

Page 62: ...Disk Driver Step 7 Click Erase An Erase Disk sheet is displayed Step 8 Click Erase in the Erase Disk sheet Your OneTouch 4 drive is dismounted and then remounts with the name you entered Step 9 Close the Disk Utility Step 10 Click the Maxtor Manager desktop icon The My Drives view opens and your OneTouch drive is ready for use Figure 27 Erase Disk Warning ...

Page 63: ... synchronize user data Do not select your Library System or Applications folders for Sync You have these Sync options Note Make sure all computers participating in the Sync are set to precisely the same time to ensure that Sync works properly Figure 28 My Drives Pre configured Sync Custom Sync Sync Documents Music Pictures and Movies Select one or more folders to sync Always overwrite older file v...

Page 64: ...rs Documents Music Pictures and Movies have been pre selected for Sync Step 3 Check Automatic Sync and if you wish Always overwrite older files Your first sync starts when you check Automatic Sync These folders will automatically be synchronized each time a file within them changes Using Custom Sync To customize your Sync options Step 1 Click Sync in the toolbar The Sync window opens Figure 29 Syn...

Page 65: ... Documents Music Pictures and Movies folders have been pre selected for Sync and Always overwrite older files and Automatic Sync are checked Step 3 Click to remove a folder from sync Step 4 Click to select folders to be synchronized The Select folders to sync window opens Figure 30 Sync ...

Page 66: ...Maxtor OneTouch IV 63 Step 5 Select folders to sync and click Add to Sync Step 6 The selected folders are listed in the Sync window Figure 31 Select Folders to Sync Figure 32 Sync Populated ...

Page 67: ...on which the original Sync occurred and connect it to another computer on which you want to sync the selected folders You can connect the OneTouch drive to as many computers as you wish to include in the Sync The first time you connect your OneTouch to a second computer to complete a Sync you re asked where to put the synchronized folders on this computer To complete the Sync Step 1 Safely remove ...

Page 68: ...toolbar The Sync window opens Step 2 Select the folder to be removed from sync Step 3 Click The folder is removed from the list of synchronized folders Checking Sync Status To check the status of the folders you ve selected for sync Click Sync Status A Sync Status sheet displays recent activity Figure 34 Sync Populated ...

Page 69: ...xisting file versions Add or delete files Resolve conflicts over which version of a synchronized file to save If the same file is edited on different computers at the same time a conflict occurs over which version of the file to save When the OneTouch drive containing a changed version of a file is connected to a computer containing another changed version of the same file the Maxtor Synchronizati...

Page 70: ...pands Step 2 Use the On checkbox to tell Maxtor Manager which file versions to overwrite add or delete Step 3 Click Sync Now to complete the sync The Maxtor Synchronization window informs you of the progress of the sync and closes when the sync is complete Figure 36 Maxtor Synchronization Window Figure 37 Maxtor Synchronization Expanded ...

Page 71: ...s When Automatic Overwrite is off the Maxtor Manager displays the Maxtor Synchronization window to allow you to decide whether to overwrite an older file version with a new version Using RAID If your OneTouch III drive supports RAID you can access this feature via the OneTouch 4 My Drives view Figure 38 Maxtor Synchronization in Progress ...

Page 72: ...Maxtor OneTouch IV 69 To use RAID Step 1 In the My Drives view select your OneTouch III drive and go to Drives RAID Settings in the title bar Figure 39 My Drives ...

Page 73: ...Maxtor OneTouch IV 70 The RAID Settings sheet is displayed Figure 40 Open RAID Settings Figure 41 Select RAID Settings ...

Page 74: ...se Disk The RAID Drive Erase Confirmation sheet is displayed Step 3 Enter the number displayed and click Erase Drive A Disk Insertion dialog is displayed Step 4 Click Initialize to prepare your OneTouch for use The Disk Utility window opens Figure 42 RAID Drive Erase Confirmation Figure 43 Disk Insertion ...

Page 75: ...Maxtor OneTouch IV 72 Step 5 Select the Maxtor drive from the list The First Aid tab is displayed Step 6 Click the Erase tab Figure 44 Disk Utility Figure 45 Disk Utility ...

Page 76: ...ume Format select Mac OS Extended Any of the Mac OS Extended options will work For Name enter the name you want to give your OneTouch 4 drive Deselect Install Mac OS 9 Disk Driver Step 8 Click Erase An Erase Disk sheet is displayed Figure 46 Disk Utility Erase ...

Page 77: ...ase in the Erase Disk sheet Your OneTouch 4 drive is dismounted and then remounts with the name you entered Step 10 Close the Disk Utility Step 11 Click the Maxtor Manager desktop icon The My Drives view opens Figure 47 Erase Disk Warning ...

Page 78: ...Maxtor OneTouch IV 75 Your current RAID configuration is reflected in the name of your OneTouch III OneTouch IIIs Striped RAID 0 OneTouch IIIm Mirrored RAID 1 Figure 48 My Drives ...

Page 79: ...ected OneTouch 4 Mini Users Make sure to connect the interface cables in the following sequence 1 Power Data 2 Power Only 3 Type B Interface directly to the OneTouch 4 Mini Windows Users Make sure the OneTouch 4 drive is recognized in My Computer in XP Computer in Vista Disk Management or Device Manager Macintosh Users Make sure the OneTouch 4 drive is mounted on the Apple Desktop and is recognize...

Page 80: ...ncrypted folder This will delete all data stored within the encrypted folder Seagate strongly recommends that you create passwords that are easily remembered or record passwords and store them in a secure location 6 Can I use my OneTouch 4 without installing the software Yes The OneTouch 4 can be used as an add on external storage device for storing data However if you wish to use the feature rich...

Page 81: ...r disconnect the OneTouch 4 drive while data is being transferred between the computer and the drive Failure to properly disconnect the OneTouch 4 drive may result in data corruption or loss 10 What do I do if my OneTouch 4 software is lost or corrupted The OneTouch 4 installation software and utilities are pre loaded on your drive These files will be permanently lost if you delete them or reforma...

Page 82: ...kup Plan 26 Creating Backup Plans 22 Creating a Custom Backup Plan 26 Using Simple Backup 22 Customizing the OneTouch Button 15 D Deleting Backup Plans 36 E Editing Backup Settings 33 Enabling DrivePass 42 F Frequently Asked Questions 76 G Getting Started 1 Installing the Software 9 Preparing the Software Manually 4 Using the Formatting Tool 1 I If You Forget Your Password 55 Installing the Softwa...

Page 83: ...8 S Synchronizing Folders 60 Checking Sync Status 65 Completing the Sync 64 Removing Folders from Sync 65 Synchronizing Manually 66 Using Custom Sync 61 Using Pre configured Sync 61 Using the Maxtor Synchronization Window 66 Synchronizing Manually 66 U Unlocking Your OneTouch Drive 45 Updating Your Software 19 Using Automatic Overwrite 68 Using Custom Sync 61 Using DrivePass 42 Changing Your Drive...

Page 84: ...Maxtor OneTouch IV iii Using Simple Backup 22 Using the Formatting Tool 1 Using the Maxtor Synchronization Window 66 Using Automatic Overwrite 68 ...