SYMPTOM
None of the lights on the
control box will turn on.
ERROR light and SAT
SCAN light flash
simultaneously whilst
KOAX light remains solid.
ERROR light and COAX
light flash simultaneously.
Control box indicates a
satellite has been found
with a solid SAT SCAN
light after searching;
however my TV has no
picture.
POSSIBLE CAUSE
No power to the control box
The satellite could not be located,
reasons for this include:
• A line of sight obstruction between
the antenna and the satellite.
(Maybe due to incorrect orientation
of handle)
• Surface may be too uneven for the
VuQube to overcome.
• Surface may be unstable.
Error with your F to F lead connec-
tion between the antenna and the
control box.
Problem with connection between
control box and receiver, or receiver
and TV.
Receiver isn’t set to correct satellite.
CAUSE OF ACTION
Verify power supply is properly
connected to VuQube 2 Box.
Turn off control box.
Move unit to have a better view of the
Southern sky and rescan. Inclement
weather can occasionally cause loss of
signal. Wait till weather improves and
re-scan.
Move the unit to flatter ground and
re-scan.
Move unit to a more stable surface
to ensure it doesn’t move whilst
scanning.
Power on and re-scan.
Ensure the ‘F’ lead is properly
connected using the diagram on
page 5.
Turn off control box, ensure cables are
properly connected between control
box, receiver and TV.
Set receiver to correct satellite
using receiver manufacturers owners
manual.
Troubleshooting
Page 12
