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VENTAMATIC, LTD.
▪
1-800-433-1626
▪
ETL Listed 4005272
TROUBLE SHOOTING
Fault codes
The table below shows error messages that the system may
report. If the display shows an “ER” message, first unplug the
unit and then plug it back in. This may reset the electronics and
no further action may be necessary. If an error message
reappears, use the table below to help identify the problem.
CODE
ER1
ER2
ER4
Error
message
Coil sensor error
Humidity
sensor error
Water pump fault or
blockage
Display
Reading
Flashes every 1s
Flashes every 1s
Flashes every 1 s
Reason
1.the coil sensor
terminals are not
securely plugged in.
2.The coil sensor fault .
3.If not above question,
It maybe is display
panel PCB fault.
1.The humidity sensor
terminals are not
securely plugged in.
2.The humidity sensor
fault . 3.If not above
question, It maybe is
display panel PCB fault.
Water is not draining
from the pump
reservoir or there is a
lack of power to the
water pump.
Remedy
1.Check to ensure the
coil sensor terminal is
securely plugged in.
2.Replace the coil
sensor .
3.Replace display panel
PCB
1. Check to ensure the
humidity sensor
terminal securely
plugged in.
2.Replace the humidity
sensor .
3.Replace display panel
PCB
1. Make sure
maximum lift is not
exceeded. End of
hose should be no
higher than 3m
above the unit.
2. Check pump for
debris or blockage.
If these solutions do not correct the error, call 1-800-433-1626.
