19
TROUBLESHOOTING
Problem
Possible Cause
Probable Correction
Cubes are partially formed or
are white at the bottom.
Not enough water in the water
trough..
Check if the water supply
pressure is below 15 psig.
Check water supply; filter
may be restricted.
Check for a water leak at the
water trough..
Noise during
operation
The legs are not leveled and
locked.
Certain sounds are normal.
Level and lock the feet. See
“Leveling the Ice Maker”.
See “Normal Sounds”.
The ice maker stops suddenly
while making ice.
The electricity is off.
The room temperature is out
of the stated range.
The ice storage bin is full of
ice.
Reconnect the power supply
line.
Cut off the electricity; let the
ice maker stop working until
the temperature returns to
within the stated range.
Remove some ice; be sure
ice-full probe is free of ice.
The body of the ice maker is
electrified.
The ground line isn't in the
socket.
Use a socket meeting the re-
quired electrical standard.
Scaling occurs
frequently inside
the machine.
The water is too hard.
Using a water-softening de-
vice installed in front of the
water inlet.
Water leaks from the ice stor-
age bin.
The drain hole below the ice
storage bin is blocked.
The drain hose is kinked or
improperly placed higher
than the floor of the ice stor-
age bin.
Pull out the ice storage bin
and clean the drain hole.
Check the drain hose to
make sure the water can
drain out unhindered.
