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11 Guarantee
Horticultural
machinery
and
special
machinery
We will accept liability for faults in the supplied goods and for any
failure to provide features for the existence of which an express
assurance had been given. In such a case we undertake
– to the
exclusion of all further claims
– to improve or re-supply (at our
discretion) free of charge any parts which have revealed
themselves to be unserviceable or subject to a not inconsiderable
impairment in serviceability due to faults in their material,
manufacturing process or design within twelve months (or within
six months for multi-shift operation) of their arrival on the
customer's premises. For parts which we do not manufacture
ourselves (e.g. motors), we can only accept liability for the same
scope and length of time which the subcontractor has accorded
to us.
Any replaced parts shall become our own property. No warranty
claims can be accepted if the fault occurs as a result of the
customer having mistreated or neglected the products delivered
by us, made modifications or undertaken repairs incorrectly or
without our prior approval, or had third parties undertake such
work.
The customer's entitlement to assert claims due to faults shall in
all cases lapse six months following a complaint made within the
required time period, however no sooner than the end of the
compulsory warranty period. We are not responsible for
correcting faults unless the customer has fulfilled its obligations
due to us up to the point when the fault became apparent.
