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First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience
Possible Causes
Solution
Clothes are not drying
satisfactorily; drying times
are too long
Lint screen or lint screen housing is
clogged with lint.
Clean lint screen before each load. Clean space where
lint screen is located, as needed. Using a vacuum, gently
remove any lint that has accumulated outside of the lint
screen.
The Air Fluff/Air Dry cycle or No Heat
temperature setting has been selected.
Select the right cycle for the types of garments being
dried. See “Cycle Guide.”
Load too large and heavy to dry quickly.
Separate the load to tumble freely.
Exhaust vent or outside exhaust hood
clogged with lint, restricting air movement.
Run the dryer for 5–10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If you
do not feel air movement, clean exhaust system of lint
or replace exhaust vent with heavy metal or flexible
metal vent. Make sure vent is not crushed or kinked.
See Installation Instructions.
Fabric softener sheets blocking the grille.
Use only one fabric softener sheet and use it only once.
Exhaust vent not the correct length.
Check that the exhaust vent is not too long or has
too many turns. Long venting will increase drying times.
Make sure vent is not crushed or kinked. See Installation
Instructions.
Exhaust vent diameter not the
correct size.
Use 102 mm (4") diameter vent material.
Dryer located in a room with
temperature below 7ºC (45ºF).
Proper operation of dryer cycles requires temperatures
above 7ºC (45ºF).
Dryer located in a closet without adequate
opening.
Closet doors must have ventilation openings at the top
and bottom of the door. The front of the dryer requires
a minimum of 25 mm (1") of airspace and, for most
installations, the rear of the dryer requires 127 mm (5").
See Installation Instructions.
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
Start/Stop knob not turned to ON setting.
Turn Start/Stop knob to ON setting.
Start/Stop knob not pressed firmly
or held long enough.
Press and hold the Start/Stop knob until you hear the dryer
drum moving.
Household fuse is blown or circuit breaker
has tripped.
Electric dryers use 2 household fuses or circuit breakers.
The drum may be turning, but you may not have heat.
Replace both fuses or reset the circuit breaker. If the
problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with
a qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
Unusual sounds
Dryer had a period of non-use.
If the dryer hasn’t been used for awhile, there may be a
thumping sound during the first few minutes of operation.
A coin, button, or paper clip is caught
between the drum and front or rear of
the dryer.
Check the front and rear edges of the drum for small
objects. Clean out pockets before laundering.
It is a gas dryer.
The gas valve clicking is a normal operating sound.
The four legs are not installed, or the dryer
is not level front to back and side to side.
The dryer may vibrate if not properly installed.
See Installation Instructions.
Clothing knotted or balled up.
When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.
No heat
Household fuse is blown or circuit breaker
has tripped.
The drum may be turning, but you may not have heat.
Electric dryers use 2 household fuses or circuit breakers.
Replace both fuses or reset the circuit breaker. If the
problem continues, call an electrician.
Supply line valve not open.
For gas dryers, make sure the supply line valve is open.
Incorrect power supply.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
TROUBLESHOOTING
