background image

Troubleshooting 

 

!

WARNING

 

To avoid risk of electrical shock, personal injury or death; disconnect power before servicing, unless  
testing requires power. 

 

©2005 Maytag Services 

 

16023155

 

7

IN

 

Key 

Function 

Normal 

Lid Position 

Wrinkle Control   Lock State  
Whites 

**High Water Level

 

Colors / Jeans   **Medium Water Level 
Bulky Items 

**Low Water Level

 

Enviro Plus  

*** Water Temperature

 

 

 

*Display

 or 

 or 

or 

or 

 or 

 

If voltage is not present; 

 

•  

Check for loose electrical connections at Machine 

Control Board or broken wires in harness. 

•  Check lid actuator switch and related wiring. The lid 

must be closed and locked by pressing 

colors/jeans.  

The system relay is then activated 

and the quick wash LED is lit. 

Board Functional Test Input Control 
Keys 

While in Service Mode, pressing the 

Super Wash

 key will begin the 

Board 

Input Test

. This test turns on a specified 

output after a key press. Pressing the 

Super Wash

 

key again cancels the test. (Display shows 

in

). 

 
While in Service Mode press the following key to 
check respective function. 

 

 

 
 
 
 
 
 
 

*

 Indicates Pressure Switch not satisfied for that 

water level. 
Indicates Pressure Switch satisfied for that water 
level. 

**The appropriate water level must be added before 

running test. 
1.  For “High Water Level” enter the “

Board Output 

Test

” and select 

Spin Only

. Exit “

Board Output 

Test

” after water fill and enter “

Board 

Functional Test

”. 

2.  For “Medium Water Level” start a 

Normal 

cycle. 

After water fill stop cycle and enter “

Board 

Functional Test

”. 

3.  For “Low Water Level” start a 

Enviro Plus 

cycle. 

After water fill stop cycle and enter “

Board 

Functional Test

”. 

***Note: 

For the water temperature, the value could 

be three digits, in which case the first digit will be 
displayed separately from the other two (2) digits. The 
two displays will be shown alternately. Each 
temperature will be displayed by default in Fahrenheit 
units and can be changed to Celsius units by pressing 
either Set Delay Time Arrow key (up or down).  

Board Output Test 

While in Service Mode, pressing the 

Delicates

 key will 

begin the 

Board Output Test

. This test turns 

on a specified output after a key  press. 

(Pressing the 

Delicates

 key again cancels the 

test.) All outputs will be turned off after five (5) 

minutes. 

 

 

While in Service Mode press the following key to 
check respective function. 
 

Key Function 

Normal 

Hot Water Valve 

Wrinkle Control 

Fabric Softener Valve 

Whites Motor 

Control 

Colors / Jeans 

Lid Lock

*

 

Bulky Items 

Bleach Valve 

Spin Only 

Cold Water Valve 

Quick Wash* 

Toggle System Relay 

Presoak Drain 

Pump 

Extra Rinse 

Lid Unlock

*

 

 

*Note: Function may not occur for up to 20 

seconds.  While in the Board Output Test, 
the Quick Wash LED is always ON. 

 

When the Neptune TL is plugged in, the 
Machine Control Board will check the lid 
latch mechanism every 20 seconds. If 
found to be locked with no cycle running, 
the Control Board will send a signal to the 
switch to unlock the lid. 

 

Display Diagnostic Codes 

The diagnostic code display can be 
toggled on and off from

 

Service Mode 

by pressing the 

Wrinkle Control

 

key. 

The display will show a 

“d”

.  

The diagnostic codes can be viewed by using the 

Set 

Delay Time

 arrow keys. The 

Set Delay Time

 down 

arrow key will cycle down the list one code at a time 
each time it is pushed.  The Set Delay Time up arrow 
key will cycle up the list one code each time it is 
pushed.  The first time the 

Set Delay Time

 down 

arrow key is pushed, the newest code will be 

Summary of Contents for FAV6800A Series

Page 1: ...cian for servicing or repair of this unit Refer to Service Manual 16022808 for detailed installation operating testing troubleshooting and disassembly instructions CAUTION All safety information must be followed as provided in Service Manual 16022808 WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power ...

Page 2: ...ROL only tumble periodically every 60 seconds Check for loose connections at machine control board motor control board and motor Perform Motor and Motor Control Test Washer does not tumble during most fills or during presoak Washer with heat option does not tumble while heating Check belt Will Not Spin During fill cycle If machine tumbles and spins simultaneously replace clutch assembly During spi...

Page 3: ...Motor Control Test section If necessary remove clothes by disconnecting power to washer and open top cover with a putty knife Will Not Drain Check for restricted drain system Check low medium and high water fill completion Go to No Fill Test Check for 120 VAC at the pump when a spin cycle is selected 550 rpm Go to Board Output Test and perform pump out test In cold climates check for frozen Drain ...

Page 4: ...ce Mode can be entered in the middle of any wash cycle without interrupting the cycle While in Service Mode the technician can cancel the current cycle set a continuous running mode start a variety of special service tests and view diagnostic displays Enter Exit Service Mode To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps The motor speed ...

Page 5: ...0 thousand digits Quick Spin Test While in Service Mode press the Hand Wash key to start a Quick Spin Test Quick Spin test steps are as follows 1 Lock the lid 2 Spin to index speed 90 rpm and hold for 60 seconds Pump drains machine 3 Spin to index speed 150 rpm and hold for 6 seconds 4 Spin to index speed 350 rpm and hold for 6 seconds 5 Spin to index speed 550 rpm and hold for 6 seconds 6 Spin to...

Page 6: ...he key associated with the LED or set of LEDs Each time either set delay arrow is pressed the digits toggle between a blank and 8 All keys including the OFF button must be pressed within 5 minutes for this test to pass PA will be displayed for five 5 seconds once all keys have been pressed and the test is completed Following 10 seconds of inactivity at any point this test will exit without any dis...

Page 7: ...temperature the value could be three digits in which case the first digit will be displayed separately from the other two 2 digits The two displays will be shown alternately Each temperature will be displayed by default in Fahrenheit units and can be changed to Celsius units by pressing either Set Delay Time Arrow key up or down Board Output Test While in Service Mode pressing the Delicates key wi...

Page 8: ... balance circuit See section for unbal loads During spin only Displays UC Go to Wet Clothes Troubleshooting Section 6 Locked Rotor forcing a shut down Locked rotor is still locked after 10 attempts Displays Lr Go to Motor Control Board Output Test Diag Code Description Trigger Action to be taken 8 Water level sensor fault Input signal from water level Sensor is out of range Washer will beep and pa...

Page 9: ...r Action to be taken 40 Washer not operating due to tumble not functioning Load bound up LED Will display oL The washer is unable to complete its cycle The paddles cannot move To continue separate and redistribute the load then press start pause Exit Service Mode To exit 1 Press Enviro Plus and Spin Only keys for 3 seconds again or 2 press Off or 3 unplug the machine After five 5 minutes of inacti...

Page 10: ...ull tub to front left corner and push down so sensor collapses to before the 1 mark molded on slider Display will show UO Unbalance open NOTE Moving the sensor midway between mark 1 and mark 2 represents normal operation Press Hand Wash or Delicates Display will show UC Unbalance Closed Component Diagnostics NOTE Unplug lower harness connector under console and test from wire insertion side Compon...

Page 11: ... damaged 4 The Clutch Assembly should be inspected for signs of water or oil contamination Clean Clutch Assembly as needed Replace Clutch Assembly when water or oil contaminates the roller clutches Note Oil in a new Transmission is clear During operation the oil will turn a dark color caused by the special compounds in some of the bushings Titan LED Washer Control Board Inputs Table Item Descripti...

Page 12: ...en the Neptune TL is plugged in the Machine Control Board will check the lid latch mechanism every 20 seconds If found to be locked with no cycle running the Control Board will send a signal to the switch to unlock the lid Button Pin Number Button Pin Number Super Wash 18 3 Start Pause 6 4 Normal 5 3 Off 6 13 Wrinkle Control 6 3 Presoak 18 7 Delicates 18 12 Extra Rinse 18 13 Hand Wash 6 14 Signal ...

Page 13: ...Wiring Schematic WARNING To avoid risk of electrical shock personal injury or death disconnect power to before servicing unless testing requires it 2005 Maytag Services 13 16023155 ...

Reviews: