background image

Troubleshooting

 

 

!

WARNING

 

To avoid risk of electrical shock, personal injury or death; disconnect power before servicing, unless  
testing requires power. 
 

16023155 

 

©2005 Maytag Services 

8

displayed.  A code generated during or after the 
current cycle will be displayed with the rightmost dot 

“.”

 turned 

ON

.  

 

Access Other Features 

While a diagnostic code is displayed, if the 

Normal 

Cycle

 key is pressed and held, the machine will 

display the number of cycles since the diagnostic 
code occurred. To clear the diagnostic list press the 

Quick Wash

 and 

Whites

 key while viewing the list. 

The cycle count for each diagnostic code will also be 
reset to 0, but not the machine cycle count.  

Diagnostic Codes 

Diag. 

Code 

Description 

Trigger 

Action to be 

taken 

1 No 

Drain 

The water 

level fails to 

drop below 

the Low level 
before a spin

Displays 

"nd"

 

Go to "

Will Not 

Drain

Troubleshooting 
Section 

The lid fails 

to unlock 

Lid failed to 

unlock after 

multiple 

attempts 

Displays 

"LO"

 

Go to "

Will Not 

Unlock"

 

Troubleshooting 
Section 

No Fill   

Total fill 14 

minutes 

exceeded. 

Displays "

nF

Go to "

No Water 

Fill

Troubleshooting 
Section 

The lid fails 

to lock 

Lid failed to 

lock after 11 

attempts 

Displays "

FL

Go to "

Will not 

unlock

Troubleshooting 
Section 

Continuous 

unbalanced 

circuit.  Out 

of balance 

circuit  

See section 

for unbal. 

loads.  

(During spin 

only) 

Displays 

"UC"

 

Go to "

Wet 

Clothes

Troubleshooting 
Section 

Locked 

Rotor forcing 

a shut down. 

Locked rotor 
is still locked 

after 10 

attempts. 

Displays 

"Lr"

 

Go to "

Motor 

Control Board 
Output Test

Diag. 

Code

Description

Trigger 

Action to be 

taken 

8  

Water level 

sensor fault.

Input signal 

from water 

level Sensor  

is out of 

range,  

Washer will 

beep and 

pause the 

wash cycle. 

Displays "LE" Go to 

“No water fill 

troubleshooting”. 

10 

Unbalance 

or cabinet hit 

detected 

during final 
spin, which 

prevented 

the spinner 

from 

exceeding 

500 rpm 

Less than 500 

rpm due to an 

unbalanced 

load. 

LED – Will display 

ub

”                        

Go to  "

Wet 

Clothes

Troubleshooting 
Section" 

11 

Will not 

remember 

machine 

settings 

Difficulty in 

reading 

memory 

Go to "

Clear 

diagnostic codes

"

Disconnect and 
reconnect the 
washer power cord 
at power supply 
outlet. 
If condition still 
exists, replace 
machine control 
board. 

15 Stuck 

Key 

Detected a 

key pressed 

more than 75 

seconds. The 

key is 

assumed to 

be stuck. 

Go to "

Membrane 

Pad Check

Check connection 
of keypad to control 
board. 
Replace console if 
necessary. 

16 

High speed 

not achieved 

due to 

torque. 

Speed less 

than 400 rpm 

during a main 

wash cycle. 

Go to  "

Wet 

Clothes

Troubleshooting 
Section" 

17 

The lid was 

not opened 

after 

completed 

wash cycles. 

Did not sense 

lid open after 
the last three 

completed 

cycles.  

LED – Will display 

od

”                       

Customer may have 
tried to repeat wash 
cycle without 
opening the lid. Go 
to "

Lid Lock Test

Summary of Contents for FAV6800A Series

Page 1: ...cian for servicing or repair of this unit Refer to Service Manual 16022808 for detailed installation operating testing troubleshooting and disassembly instructions CAUTION All safety information must be followed as provided in Service Manual 16022808 WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires power ...

Page 2: ...ROL only tumble periodically every 60 seconds Check for loose connections at machine control board motor control board and motor Perform Motor and Motor Control Test Washer does not tumble during most fills or during presoak Washer with heat option does not tumble while heating Check belt Will Not Spin During fill cycle If machine tumbles and spins simultaneously replace clutch assembly During spi...

Page 3: ...Motor Control Test section If necessary remove clothes by disconnecting power to washer and open top cover with a putty knife Will Not Drain Check for restricted drain system Check low medium and high water fill completion Go to No Fill Test Check for 120 VAC at the pump when a spin cycle is selected 550 rpm Go to Board Output Test and perform pump out test In cold climates check for frozen Drain ...

Page 4: ...ce Mode can be entered in the middle of any wash cycle without interrupting the cycle While in Service Mode the technician can cancel the current cycle set a continuous running mode start a variety of special service tests and view diagnostic displays Enter Exit Service Mode To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps The motor speed ...

Page 5: ...0 thousand digits Quick Spin Test While in Service Mode press the Hand Wash key to start a Quick Spin Test Quick Spin test steps are as follows 1 Lock the lid 2 Spin to index speed 90 rpm and hold for 60 seconds Pump drains machine 3 Spin to index speed 150 rpm and hold for 6 seconds 4 Spin to index speed 350 rpm and hold for 6 seconds 5 Spin to index speed 550 rpm and hold for 6 seconds 6 Spin to...

Page 6: ...he key associated with the LED or set of LEDs Each time either set delay arrow is pressed the digits toggle between a blank and 8 All keys including the OFF button must be pressed within 5 minutes for this test to pass PA will be displayed for five 5 seconds once all keys have been pressed and the test is completed Following 10 seconds of inactivity at any point this test will exit without any dis...

Page 7: ...temperature the value could be three digits in which case the first digit will be displayed separately from the other two 2 digits The two displays will be shown alternately Each temperature will be displayed by default in Fahrenheit units and can be changed to Celsius units by pressing either Set Delay Time Arrow key up or down Board Output Test While in Service Mode pressing the Delicates key wi...

Page 8: ... balance circuit See section for unbal loads During spin only Displays UC Go to Wet Clothes Troubleshooting Section 6 Locked Rotor forcing a shut down Locked rotor is still locked after 10 attempts Displays Lr Go to Motor Control Board Output Test Diag Code Description Trigger Action to be taken 8 Water level sensor fault Input signal from water level Sensor is out of range Washer will beep and pa...

Page 9: ...r Action to be taken 40 Washer not operating due to tumble not functioning Load bound up LED Will display oL The washer is unable to complete its cycle The paddles cannot move To continue separate and redistribute the load then press start pause Exit Service Mode To exit 1 Press Enviro Plus and Spin Only keys for 3 seconds again or 2 press Off or 3 unplug the machine After five 5 minutes of inacti...

Page 10: ...ull tub to front left corner and push down so sensor collapses to before the 1 mark molded on slider Display will show UO Unbalance open NOTE Moving the sensor midway between mark 1 and mark 2 represents normal operation Press Hand Wash or Delicates Display will show UC Unbalance Closed Component Diagnostics NOTE Unplug lower harness connector under console and test from wire insertion side Compon...

Page 11: ... damaged 4 The Clutch Assembly should be inspected for signs of water or oil contamination Clean Clutch Assembly as needed Replace Clutch Assembly when water or oil contaminates the roller clutches Note Oil in a new Transmission is clear During operation the oil will turn a dark color caused by the special compounds in some of the bushings Titan LED Washer Control Board Inputs Table Item Descripti...

Page 12: ...en the Neptune TL is plugged in the Machine Control Board will check the lid latch mechanism every 20 seconds If found to be locked with no cycle running the Control Board will send a signal to the switch to unlock the lid Button Pin Number Button Pin Number Super Wash 18 3 Start Pause 6 4 Normal 5 3 Off 6 13 Wrinkle Control 6 3 Presoak 18 7 Delicates 18 12 Extra Rinse 18 13 Hand Wash 6 14 Signal ...

Page 13: ...Wiring Schematic WARNING To avoid risk of electrical shock personal injury or death disconnect power to before servicing unless testing requires it 2005 Maytag Services 13 16023155 ...

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