15
Troubleshooting
Review this chart of troubleshooting tips first…you may not need to call for service at all.
PROBLEM
Won’t run
Runs too long,
too frequently
Light not working
Visible glow in
freezer vents
Warm air from
cabinet bottom
Cabinet vibrates
Odor in cabinet
Noise, sounds
and vibrations
Freezer, refrigerator
too warm
Freezer, refrigerator
too cold
POSSIBLE CAUSES
Power cord not plugged in.
No power to outlet.
Fresh food control set to
“OFF”
position.
Refrigerator is in automatic defrost.
Room temperature less than 55° F.
Today’s refrigerators start and stop more
often to maintain even temperatures.
Normal at startup for new or recently
installed units.
Prolonged or frequent door openings.
Door not sealing.
Front base grille blocked.
Bulb burned out.
No power to unit.
Appearance of a red glow or reflection
is normal during the defrost cycle.
This is normal air flow for condenser
circulation.
Cabinet not level. Weak floor.
Odor producing foods not covered.
Normal noise.
Cabinet not level.
Control set too warm.
Prolonged door openings.
Room temperature less than 55° F.
Products with high sugar content may
not harden completely when frozen.
Control set too cold.
WHAT TO DO
Push plug into outlet.
Replace fuse, reset circuit breaker.
Set fresh food control (see page 5).
Wait 25 minutes for defrost cycle to end.
Relocate unit to proper climate (see
Installation
on
page 3).
Wait 24 hours for refrigerator to completely cool down
(see
Temperature Controls
on page 5).
This is normal. Minimize door openings.
Check to see if something is preventing door from closing.
Unblock to allow warm air to exit unit.
Unplug refrigerator and change bulb (see page 12).
Check to see if power cord is completely plugged in
properly.
Level cabinet (see page 3).
Cover or wrap odorous foods tightly. Clean cabinet.
See
Normal Operating Sounds
(page 14).
Level cabinet (see page 3).
Adjust temperature control (see page 5).
Minimize door openings.
Unit will not run often enough to maintain proper
temperatures.
Adjust temperature control (see page 5).
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Summary of Contents for W10153840A
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