User Manual of MAZi INVR-16A/32A
186
Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
a)
Poor network between NVR and IPC, and there exists packet loss during the transmission.
b)Poor network between NVR and PC, and there exists packet loss during the transmission.
c)
The performances of hardware are not good enough, including CPU, memory, etc..
Steps:
1.
Verify the network between NVR and IPC is connected.
1)
When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2)
Open the Super Terminal, and execute the command of “
ping
192.168.0.0
–l 1472 –f
”
(the IP address
may change according to the real condition), and check if there exists packet loss.
Simultaneously press
Ctrl
and
C
to exit the ping command.
2.
Verify the network between NVR and PC is connected.
1)
Open the cmd window in the Start menu, or you can press “R” shortcut key to open it.
2)
Use the ping command to send large packet to the NVR, execute the command of “ping 192.168.0.0 –l
1472 –f” (the IP address may change according to the real condition), and check if there exists packet
loss.
Simultaneously press
Ctrl
and
C
to exit the ping command.
3.
Verify the hardware of the PC is good enough.
Simultaneously press
Ctrl
,
Alt
and
Delete
to enter the windows task management interface, as shown in the
following figure.
Windows task management interface
Select the “Performance” tab; check the status of the CPU and Memory.
If the resource is not enough, please end some unnecessary processes.
4.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer to do the further process.
Summary of Contents for INVR-16A
Page 1: ...INVR 16A INVR 32A Network Video Recorder User Manual v1 0...
Page 11: ...User Manual of MAZi INVR 16A 32A 11 Chapter 1 Introduction...
Page 20: ...User Manual of MAZi INVR 16A 32A 20 Chapter 2 Getting Started...
Page 32: ...User Manual of MAZi INVR 16A 32A 32 Chapter 3 Live View...
Page 42: ...User Manual of MAZi INVR 16A 32A 42 Chapter 4 PTZ Controls...
Page 51: ...User Manual of MAZi INVR 16A 32A 51 Chapter 5 Record and Capture Settings...
Page 69: ...User Manual of MAZi INVR 16A 32A 69 Chapter 6 Playback...
Page 82: ...User Manual of MAZi INVR 16A 32A 82 Figure 6 21 Interface of External File Playback...
Page 90: ...User Manual of MAZi INVR 16A 32A 90 Chapter 7 Backup...
Page 108: ...User Manual of MAZi INVR 16A 32A 108 Chapter 8 Alarm Settings...
Page 113: ...User Manual of MAZi INVR 16A 32A 113 Figure 8 8 Copy Settings of Alarm Input...
Page 122: ...User Manual of MAZi INVR 16A 32A 122 Chapter 9 Network Settings...
Page 140: ...User Manual of MAZi INVR 16A 32A 140 Chapter 10 HDD Management...
Page 155: ...User Manual of MAZi INVR 16A 32A 155 Chapter 11 Camera Settings...
Page 159: ...User Manual of MAZi INVR 16A 32A 159 Chapter 12 NVR Management and Maintenance...
Page 171: ...User Manual of MAZi INVR 16A 32A 171 Chapter 13 Others...
Page 181: ...User Manual of MAZi INVR 16A 32A 181 Appendix...