5
1. Troubleshooting
List of Items
Item
Remedial Measures and Reference
1. Trouble with Staples
(1) Staples are stuck.
1. Disassemble the product and remove the staples.
-> 3-5 Dissembling and Reassembling Stapler Units
2. If staples repeatedly become stuck, adjust the
product.
-> 3-6. Adjusting the Stapler Unit Head
(2) No staple can be clinched.
1. Adjust the stapler unit.
-> 3-6. Adjusting the Stapler Unit Head
2. Replacement of the knock pin is recommended.
-> 3-3. Replacing the Knock Pin
(3) Staples do not bend.
1. If cleaning does not clear the problem,
replacement is recommended.
-> 3-7. Replacing and Cleaning the Clincher Piece
(4) The leg parts of a staple differ in
shape.
1. Adjust the position of the joint arm.
-> 3-13. Replacing the Joint Arm
(5) Staples cannot be clinched properly.
1. Adjust the stapler unit.
-> 3-6. Adjusting the Stapler Unit Head
2. Adjust the clincher.
-> 3-8. Adjusting the Clincher Position
(6) E02 is not displayed when staples are
running short.
E02 is displayed when the product has
sufficient staples.
1. Replacement of the sensor is recommended.
-> 3-4. Replacing the Staple Level Sensor.*
2. Trouble with Paper
(1) Paper is slowly fed.
1. Adjust the tension of the belt.
-> 3-10. Adjusting the Belt Tension
(2) Paper is folded at an inappropriate
position.
1. Adjust the tension of the belt.
-> 3-10. Adjusting the Belt Tension
2. Adjust the folding position.
-> 4-1. Maintenance Mode
3.
Replacement
of
the
cushion
piece
is
recommended.
-> 3-9. Replacing the Cushion Piece
(3) Paper is stuck and cannot be taken
out.
1. Detach the cover to remove the paper.
-> 3-25. Detaching the Cover for Removing Paper
(4) The paper folding position is not
matched with the staple position.
1. Adjust the staple position.
-> 4-1. Maintenance Mode
2. Adjust the tension of the belt.
-> 3-10. Adjust the Belt Tension
3.
Replacement
of
the
cushion
piece
is
recommended.
-> 3-9. Replacing the Cushion Piece
3. Errors
(1) E01 is displayed.
1. Close the upper cover L.
2. Check if the metal plate on the cover side is
deformed.
-> 3-1. Replacing the Outer Covers
3. Check the cover switch.
-> 3-17. Replacing the Cover Switch
If the adjustment or replacement of a component is required, refer to
the Service Manual and ensure that it will be performed by a qualified
person.