McAfee® Network Security Platform 6.0
Using the InfoCollector tool
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checkboxes that correspond to different sets of information available within Network
Security Platform.
Running the InfoCollector
To run InfoCollector, follow the following steps:
1. If you do not already have InfoCollector installed, download the
InfoCollector.zip file from the McAfee website and extract it to a specific
location in a specific drive:
Example
C:\[Network Security Manager_INSTALL_DIR]\App\diag
Files related to InfoCollector, such as infocollector.bat should be in a specific
location:
Example
C:\[Network Security
Manager_INSTALL_DIR]\App\diag\InfoCollector
2. Run the following batch file:
C:\[Network Security
Manager_INSTALL_DIR]\App\diag\InfoCollector\infocollecto
r.bat
Using InfoCollector
To use InfoCollector, follow these steps:
1
After you run InfoCollector, do one of the following:
If McAfee provides you with a definition file:
i.
After you run InfoCollector, open the
File
menu and click
Open Definition
.
ii.
Select the definition file that McAfee sent you via email and click Select.
If McAfee instructs you to select InfoCollector checkboxes:
iii.
After you run InfoCollector, select the checkboxes as instructed by McAfee.
iv.
Select a
Duration
. Select
Date
to specify a start and end date, or select Last X
Days and
v.
Select the number of days from which InfoCollector should gather
information.
vi.
Click
Browse
and select the path and filename of the output ZIP file.
2
Click
Run
.
3
Provide the output ZIP file to McAfee as recommended by McAfee Technical Support.
You can send the file via email or through FTP.
Caution:
The output ZIP file contains the toolconfig.txt file, which lists the
information that you have chosen to provide McAfee.
