Warranty Policy (page 2 of 3)
1.11.
Except as provided herein, no employee, agent, dealer or other person is authorised to give any
warranties of any nature on behalf of McConnel Ltd.
1.12.
For machine warranty periods in excess of 12 months the following additional exclusions shall apply:
1.12.1.
Hoses, exposed pipes and hydraulic tank breathers.
1.12.2.
Filters.
1.12.3.
Rubber mountings.
1.12.4.
External electric wiring.
1.12.5.
Bearings and seals
1.12.6.
External Cables, Linkages
1.12.7.
Loose/Corroded Connections, Light Units, LED’s
1.12.8.
Comfort items such as Operator Seat, Ventilation, Audio Equipment
1.13.
All service work, particularly filter changes, must be carried out in accordance with the manufacturer’s
service schedule. Failure to comply will invalidate the warranty. In the event of a claim, proof of the
service work being carried out may be required.
1.14.
Repeat or additional repairs resulting from incorrect diagnosis or poor quality previous repair work
are excluded from warranty.
NB Warranty cover will be invalid if any non-genuine parts have been fitted or used. Use of non-genuine
parts may seriously affect the machine’s performance and safety. McConnel Ltd cannot be held
responsible for any failures or safety implications that arise due to the use of non-genuine parts.
2.
REMEDIES AND PROCEDURES
2.01.
The warranty is not effective unless the Selling Dealer registers the machine, via the McConnel web
site and confirms the registration to the purchaser by completing the confirmation form in the
operator’s manual.
2.02.
Any fault must be reported to an authorised McConnel Ltd dealer as soon as it occurs. Continued use
of a machine, after a fault has occurred, can result in further component failure for which McConnel
Ltd cannot be held liable.
2.03.
Repairs should be undertaken within two days of the failure. Claims submitted for repairs undertaken
more than 2 weeks after a failure has occurred, or 2 days after the parts were supplied will be
rejected, unless the delay has been authorised by McConnel Ltd. Please note that failure by the
customer to release the machine for repair will not be accepted as a reason for delay in repair or
submitting warranty claims.
2.04.
All claims must be submitted, by an authorised McConnel Ltd Service Dealer, within 30 days of the
date of repair.
2.05.
Following examination of the claim and parts, McConnel Ltd will pay, at their discretion, for any valid
claim the invoiced cost of any parts supplied by McConnel Ltd and appropriate labour and mileage
allowances if applicable.
2.06.
The submission of a claim is not a guarantee of payment.
2.07.
Any decision reached by McConnel Ltd. is final.
3.
LIMITATION OF LIABILITY
3.01.
McConnel Ltd disclaims any express (except as set forth herein) and implied warranties with respect to
the goods including, but not limited to, merchantability and fitness for a particular purpose.
3.02.
McConnel Ltd makes no warranty as to the design, capability, capacity or suitability for use of the
goods.
3.03.
Except as provided herein, McConnel Ltd shall have no liability or responsibility to the purchaser or
any other person or entity with respect to any liability, loss, or damage caused or alleged to be caused
directly or indirectly by the goods including, but not limited to, any indirect, special, consequential, or
incidental damages resulting from the use or operation of the goods or any breach of this warranty.
Notwithstanding the above limitations and warranties, the manufacturer’s liability hereunder for
damages incurred by the purchaser or others shall not exceed the price of the goods.
3.04.
No action arising out of any claimed breach of this warranty or transactions under this warranty may
be brought more than one (1) year after the cause of the action has occurred.
