MD HearingAir PRO, User Manual

Page 1: ...A34 A1 Printed in U S A 10 13 ...

Page 2: ...ly Please read this User Manual in its entirety before using your MDHearingAid PRO Thank You The MDHearingAid Story 2 Hearing Aid Diagram 4 Quick Start Guide 5 Fitting Assembly 1 Select Ear Dome 6 2 Cut Tubing 8 3 Attach Tubing 9 4 Insert Battery 10 5 Place Behind Ear 11 6 Turn Hearing Aid On 12 Getting the Most from 13 Your Hearing Aid Maintenance Care 18 In Case of Malfunction 19 Troubleshooting...

Page 3: ...in his daily practice who would benefit from hearing aids but many simply couldn t afford the thousands of dollars needed to pay for them As a physician he knew the effects of untreated hearing loss depression social isolation anxiety and other symptoms consistent with Alzheimer s disease Dr Cherukuri set out to find a reasonable solution that could help with the most common types of hearing loss ...

Page 4: ... Start Guide Six Easy Steps for Fitting and Assembling Your MDHearingAid PRO Step 1 Select the Correct Ear Dome Size Step 2 Cut Tubing Length Step 3 Attach Tubing to Earhook Step 4 Insert Battery Step 5 Place Hearing Aid Behind Ear Step 6 Turn the MDHearingAid PRO On Body Tubing cut Battery Ear Dome ...

Page 5: ... Insert Ear Dome in Ear Canal Hold the Elbow of the Tubing with Ear Dome attached and insert Ear Dome into the ear canal The Ear Dome should nestle in the ear canal without force similar to placing a sink stopper into a sink The mushroom top of the Ear Dome should be in the ear canal and not protrude into the outer bowl of the ear Test Ear Dome for Fit Turn head side to side and simulate chewing I...

Page 6: ... the Tubing ABOVE the bottom of the Earhook tip Cut Tubing at marked line Mark and Cut Here Overlap Step 3 Step 3 Attach Tubing to Earhook Using your thumb and first finger hold the Tubing up to the Earhook tip and twist back and forth until the Tubing slides OVER the Earhook tip Make sure the mushroom portion of the Ear Dome points into the ear canal Measure twice cut once Please note This length...

Page 7: ...partment b Remove the orange adhesive tab from the battery With the red side of Battery Compartment facing up use the Cleaning Tool Magnet to insert the Battery Or use orange adhesive tab to place battery in the Battery Compartment Then remove adhesive tab and discard c Close the Battery Compartment If the Battery Compartment does not close easily the battery is inserted upside down Positive side ...

Page 8: ...N indicates Normal amplification of high mid and low frequencies Use this Channel if you have a flat loss a hearing loss in all frequencies H indicates High to mid frequency amplification with less amplification in low frequencies Use this Channel if you have a sloping hearing loss or if you desire less background noise Try both Channels at various volumes to see which combination works best for y...

Page 9: ...on even more See Optional Accessories page 24 If you still are having difficulty fitting your Hearing Aids please contact MDHearingAid Customer Service customerservice mdhearingaid com for guidance Key 2 Balance We are born with two ears for balance If you have hearing loss in both ears medical studies have shown that you will get far greater satisfaction and the BEST results by wearing two Hearin...

Page 10: ...effect is very common for new hearing aid users but most people get used to it over time You voice may also sound plugged up or like you re talking in a barrel This occlusion effect is normal The sensation usually goes away in the first few weeks In noisy environments you may find it easier to understand speech by facing the speaker Reading lips and observing facial expressions and body language r...

Page 11: ...moisture or heat Avoid physical shock to the Hearing Aid such as dropping it on the floor Store your Hearing Aid in a cool dry place when not in use with the Battery Compartment door open If you are not going to use the Hearing Aid for a prolonged period of time remove the battery to prevent corrosion In Case of Malfunction Should your Hearing Aid not function properly try the following 1 Make sur...

Page 12: ...act MDHearingAid Customer Service at customerservice mdhearingaid com or call 312 219 8422 for guidance The office hours are Monday to Friday 8 30am to 4 30pm CST Whistling feedback occurs when amplified sound returns to the microphone and is re amplified Most hearing aids will whistle until it is properly fitted on your ear Confirm that the Hearing Aid is working properly by removing the Aid and ...

Page 13: ...you still are having difficulty with your Hearing Aids please contact MDHearingAid Customer Service at customerservice mdhearingaid com or call 312 219 8422 for guidance The office hours are Monday to Friday 8 30am to 4 30pm CST 2 Instrument has a weak or no sound Make sure the Hearing Aid is on The volume dial should be set above the number 1 Make sure battery is fresh If there is any doubt try a...

Page 14: ...nvisible profile Open Fit Ear Domes have vent holes which allow natural sound to enter the ear Open Fit Ear Domes reduce the plugged up feeling of having something in your ear These are best for individuals with high frequency loss who do not require a high volume Visit www mdhearingaid com accessories for more information MDHearingAid Product Protection Plan With MDHearingAid Product Protection P...

Page 15: ... the screws facing up Open the Battery Compartment then turn the Hearing Aid over and the battery will fall out Battery Expiration Date The battery expiration date is located on the back of the battery package In rare cases a new battery may be exhausted because it was not sealed properly If your Hearing Aid does not work after replacing the battery try inserting a different new battery Please rec...

Page 16: ... mdhearingaid com Or call Customer Service at 312 219 8422 Office hours Monday to Friday 8 30am to 4 30pm CST Repair Facility address MDHearingAid Inc Repairs Department 18447 W 8 Mile Road Detroit MI 48219 1520 Please do not mail to this address without contacting Customer Service first Using the Telephone If your Hearing Aid whistles while using the telephone try various positions with the telep...

Page 17: ...gAid PRO and before the 45th day from purchase you are still not satisfied please contact us for a Return Merchandise Authorization RMA number You will receive a full refund of your purchase price less shipping costs or as directed by the site where you made the purchase Detailed return instructions will be explained over the phone or can be e mailed to you along with your RMA number For fastest s...

Page 18: ...udiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz Visible evidence of significant cerumen accumulation or a foreign body in the ear canal Hearing in one or both ears worsens Hearing does not improve while using the MDHearingAid PRO Skin irritation develops in or around your ear canal Your ear becomes occluded with excessive ear wax You develop an in...

Page 19: ...blems in language development educational growth and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before purcha...

Page 20: ...OU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE PERTAINING TO THIS TRANSACTION AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELLED IF YOU CANCEL YOU MUST RETURN TO THE SELLER IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE TO CANCELTHIS TRANS...