MDHearing CORE L Series, User Manual

Page 1: ...User Manual CORE Hearing Aids Series L...

Page 2: ...Superior in quality of sound ease of use and best value Thank you for restoring my confidence Loren B...

Page 3: ...nalized settings and user adjustable controls Please read this User Manual in its entirety Practice and patience are important as your brain relearns how to hear Your results and improved quality of l...

Page 4: ...DHearing They re here to guide and assist you with any questions you may have Take advantage of our free one on one consultations We re here to help 800 918 3914 Monday Friday Visit MDHearingAid com c...

Page 5: ...The customer service has been outstanding They continue to solve the problem and give solutions Joan P...

Page 6: ...Table of Contents...

Page 7: ...tection 20 Replacing Tips Tubing 21 Using the Telephone 24 Troubleshooting 25 Warranty Replacements 29 Return Policy 31 General Warnings 33 Indications For Use 36 Clinical Data 36 Warning to Dispenser...

Page 8: ...Package Contents a Hearing Aid s b Size 312 Batteries Thin Tubing ComfortTIP Contents will vary depending on quantity ordered c Cleaning Tool Wire Magnet Brush d Closed Tip s 7...

Page 9: ...Bar Thin Tubing Tubing Base Battery Compartment on off control Snap End CORE Diagram Hearing Aid Dimensions 1 375 x 0 25 x 0 5 CORE comes assembled for your convenience ComfortTIP Volume Program push...

Page 10: ...t a new battery into the hearing aids Step 2 Place the hearing aids on your ears Step 3 Adjust the settings Quick Start Guide Please note The CORE may be used with the optional MDHearing app to person...

Page 11: ...right in each hand with the controls facing you The tubing tips point toward each other when in the correct hand Identifying Your Left and Right Hearing Aids Please note Tubing and tips are left and r...

Page 12: ...sh nail grip downward to open the battery compartment With positive side of the battery facing up use the cleaning tool magnet or your fingers to insert battery c Close the battery compartment to turn...

Page 13: ...hand Battery Tips Open battery compartment when not in use Store batteries in original packaging Do not use expired unsealed or corroded batteries Do not leave depleted battery in hearing aid Buttons...

Page 14: ...OFF Slightly open the battery door it should catch on a notch or continue to open the battery door fully to change the battery On Off Control Off On Off Fully open Slightly open Fully closed A voice...

Page 15: ...ip is pushed all the way on tubing before inserting a Hold thin tubing at the stabilizer bar junction Insert ComfortTIP with gentle pressure into the ear canal b Place the hearing aid body behind ear...

Page 16: ...tructions Top of button Raises volume and program Bottom of button Lowers volume and program To change volume press and quickly release There is a single beep with every incremement A voice prompt ind...

Page 17: ...atic Program Best For Prompts Program 1 A constant quiet environment such as watching TV or time with family at home 2 Quiet Program 2 Conversations in small groups of three to five people 3 Conversat...

Page 18: ...r other debris from the ComfortTIP buttons and microphones found on top and front of the CORE The hearing aid body can be cleaned with a tissue or soft cloth Do not use water alcohol or other liquid a...

Page 19: ...aning tool wire to remove debris from tubing a Remove tubing see page 22 b Thread the wire through the tubing base and out of the tip c Wipe the end of wire clean and repeat as necessary d Reattach tu...

Page 20: ...hearing aid dehumidifier with the battery compartment open For prolonged periods of non use remove the battery to prevent corrosion Do not use hair spray or a hair dryer while wearing the hearing aid...

Page 21: ...ty Regular replacement will keep your hearing aids sounding and feeling like new If you d like to protect your hearing aids beyond the 90 day warranty MDHearing offers the MDShield Protection Plan for...

Page 22: ...ring aids come assembled with the open tip If you experience whistling at higher volumes replace the open tip with the closed tip Thin Tubing The blue label indicates left ear The red label indicates...

Page 23: ...e resistance when removing the tubing for the first time b Attach tubing Gently push new tubing on c Make sure tubing base is flush with sides of the hearing aid body when you are finished Replacing T...

Page 24: ...lined up with the stabilizer bar Push tip over the ridges on the end of tubing c IMPORTANT The tubing end should be visible through the opening of the ComfortTIP Otherwise tubing may detach from tip...

Page 25: ...ne If whistling occurs make slight adjustments to the volume or try various positions with the phone s audio output and the hearing aid microphone until you find what works best for you Using the Tele...

Page 26: ...hooting Intermittent or distorted sound Feedback whistling Weak or no sound Issue Action Steps Turn CORE on Adjust volume Replace battery Use dehumidifier Clean ear canal Clean tubing tip Change tubin...

Page 27: ...he hearing aid body see page 22 and turn the volume up to maximum If it whistles your hearing aid is working and wax or debris may be blocking the sound Clean tubing tip see page 18 and ear canal Repl...

Page 28: ...occurs when raising the volume you might need more gain and should try the closed ComfortTIP see page 21 Wax or debris can cause whistling Clean tubing tip and ear canal and replace tubing tip if they...

Page 29: ...page 13 Replace the battery with a fresh one see page 11 Remove tubing from the hearing aid body see page 22 and turn the volume up to maximum If it whistles your hearing aid is working and wax or deb...

Page 30: ...l wear and tear or mistreatment of your hearing aids such as physical shock damage from moisture or sweat excessive wax build up or tampering with the device all of which void the warranty For added c...

Page 31: ...elope Write RMA number on the OUTSIDE of envelope DON T send Carrying case Packing materials Batteries or other accessories unless otherwise instructed Replacement Facility RMA MDHearing 650 W Lake St...

Page 32: ...quests after 45 days from the date of delivery as reported by shipment tracking All products MUST include a Return Merchandise Authorization RMA number for proper processing Products returned without...

Page 33: ...DHearing 650 W Lake St 120 Chicago IL 60661 1 45 46 100 No refund 80 No refund Amount Refunded Days From Delivery with RMA without RMA You must contact customer service for an RMA number before mailin...

Page 34: ...wed the instructions for fitting your ear tips properly Feel the hearing aid is not providing enough amplification even at the highest volume setting To prevent hearing damage Use appropriate hearing...

Page 35: ...ne and move away from it Hearing aids may fail suddenly without prior warning e g in case of a defect or an empty battery particularly in situations where you re required to hear acoustic warning sign...

Page 36: ...te that potentially contains rare earth metals Leaking batteries result in the creation of harmful substances Please be very careful and avoid skin contact with these substances If there is leakage on...

Page 37: ...consumer sale and use without the assistance of a hearing care professional Indications For Use In a clinical study which was compliant with the FDA regulations specified in 807 87 j 1 people with mi...

Page 38: ...ing conditions Visible congenital or traumatic deformity of the ear History of active drainage from the ear within the previous 90 days History of sudden or rapidly progressive hearing loss within the...

Page 39: ...earing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user A hearing aid will not restore normal hearing an...

Page 40: ...been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluat...

Page 41: ...an ear specialist is not in your best health interest and its use is strongly discouraged Children with hearing loss This product is not for use by anyone under 18 years of age In addition to seeing a...

Page 42: ...ons However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determin...

Page 43: ...3 and a 4 this device complies with part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interfe...

Page 44: ...mitter must not be co located or operating in conjunction with any other antenna or transmitter Radio Technology Bluetooth Low Energy BLE and proprietary technologies Radio Transceiver Frequency Range...

Page 45: ...roup 1 Class B The hearing aid uses RF energy only for its internal function Therefore RF emissions are very low and not likely to cause any interference in nearby electronic equipment The hearing aid...

Page 46: ...ied below The user of the hearing aid should assure that it is used in such an environment Electrostatic discharge ESD IEC 61000 4 2 8 kV contact 15 kV air Radiated RF EM Fields IEC 61000 4 3 10 V m 8...

Page 47: ...are needed To ensure your security MDHearing recommends following best practices for securing your home network and mobile device For more information please refer to the US Federal Trade Commission s...

Page 48: ...relative humidity should not exceed the limit values of 10 to 60 The air pressure range between 500 and 1100 hPa is appropriate or the hearing aid performance could be affected Your hearing aids use B...

Page 49: ...2 Program 3 Technical Specifications MAX OSPL90 120 dBSPL HF Average OSPL90 109 dBSPL HFA Full on gain 35 dB Reference test gain 35 dB Frequency range 200 7000Hz THD 500 Hz 3 800 Hz 1 1600 Hz 0 EQUIV...

Page 50: ...Your Serial Number Serial No Please retain your hearing aid serial numbers for your records Your CORE serial number can be found on the back of the battery door Serial Number s 49...

Page 51: ...CE AND ALL MERCHANDISE PERTAINING TO THIS TRANSACTION AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELED IF YOU CANCEL YOU MUST RETURN TO THE SELLER IN SUBSTANTIALLY AS GOOD CON...

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