MDHearingAid VOLT+, User Manual

Page 1: ...User Manual VOLT...

Page 2: ...My hearing was so bad I felt left out and didn t go out much I hear sounds now that I haven t heard in years This has changed my life Phyllis G...

Page 3: ...eable technology paired with user adjustable controls Please read this User Manual in its entirety Practice and patience are important as your ears relearn how to hear Your results and improved qualit...

Page 4: ...in the USA are the heart and soul of MDHearingAid They re happy to guide and assist you with any questions you may have Take advantage of our free one on one phone consultations 312 366 3899 Mon Fri 8...

Page 5: ...The customer service has been outstanding They continue to solve the problem and give solutions Joan P...

Page 6: ...Table of Contents...

Page 7: ...ume 11 Program Selection 12 Care and Cleaning 13 Replacing Tips and Tubing 15 Using the Telephone 19 Protection Plan 20 Troubleshooting 21 Warranty and Repair 25 Return Policy 27 Warning to Dispensers...

Page 8: ...Package Contents Contents will vary depending on quantity ordered a VOLT Hearing Aid s c Cleaning Tool b Charger Wire Magnet Brush Thin Tubing ComfortTIP Case Cord Power Adapter 3...

Page 9: ...VOLT Body VOLT Diagram Microphones Program Button Thin Tubing VOLT comes assembled for your convenience Tubing Base Volume Dial on off control Stabilizer Bar Charging Port ComfortTIP Snap End 4...

Page 10: ...I m impressed with the quality and clarity of sound I love that it is rechargeable Michael S 5...

Page 11: ...DHearingAid VOLT If you have a pair first identify the left and right hearing aid Step 1 Charge VOLT Step 2 Place VOLT on ear Step 3 Turn VOLT on To identify left right VOLT Hold an aid upright in eac...

Page 12: ...open the hearing aids will charge either way c When fully charged blue light will turn green and VOLT is ready to use b a c It takes approximately 2 5 hours to fully charge the VOLT On average a full...

Page 13: ...r the light will be solid green Once battery is full a sensor stops the charging process so there is no risk of battery degeneration if VOLT is left on the charger Blue Light Meaning Solid Green Flash...

Page 14: ...ee pieces a charging case a cord and a power adapter a Connect the small end of cord to the opening on the back of charging case b Connect the other end of cord USB to the power adapter a b Charging C...

Page 15: ...g tip in ear a Hold thin tubing at the stabilizer bar junction Insert ComfortTIP with gentle pressure into ear canal b Place VOLT body behind ear The curve of thin tubing should rest on top of your ea...

Page 16: ...e the volume SLOWLY Please note You may hear whistling if VOLT is on but not positioned securely in your ear Once the ComfortTIP is properly inserted whistling should stop Step 3 Volume The VOLT uses...

Page 17: ...ing TV and time with family at home 1 Quiet Program Best For Beeps 2 Social 3 Noisy 4 Restaurant 1 beep 2 beeps 3 beeps 4 beeps Small group meetings church time with friends Large crowds restaurants t...

Page 18: ...debris Regular Cleaning Use the cleaning tool wire to remove debris from tubing a Remove tubing see page 16 b Thread wire through tubing base and out of tip c Wipe end of wire clean and repeat as nec...

Page 19: ...For maximum battery life charge VOLT until blue light turns green with each charge To extend the overall life of your battery do not store your VOLT or charging case for over a month without charging...

Page 20: ...dicates left ear The red label indicates right ear ComfortTIPs Left ear tips curve the left Right ear tips curve to the right Left Right If you require a different size you re not getting enough volum...

Page 21: ...otate tubing base 90 counter clockwise and slide off b Attach tubing Gently push new tubing on c Make sure tubing base is flush with sides of VOLT body when you are finished Please note Thin tubing is...

Page 22: ...other hand b Attach tip Align new ComfortTIP so the vented end is lined up with the stabilizer bar Push tip over the ridges on the end of tubing c IMPORTANT The end of the tubing should be visible thr...

Page 23: ...ou should also replace them every three 3 months Over time these items wear out and may become stiff affecting both fit and sound quality Regular replacement will keep your VOLT sounding and feeling l...

Page 24: ...sing the Telephone If whistling occurs while using the phone try various positions with the phone s audio output and VOLT s microphone until you find what works best for you Microphone Audio Output 19...

Page 25: ...ental damage including water damage pet damage shock corrosion etc This service contract starts on the date of hearing aid purchase and must be purchased within initial 90 day warranty To purchase or...

Page 26: ...ume Use dehumidifier Clean ear canal Clean tubing tip Change tubing tip Turn VOLT on Intermittent or distorted sound Feedback whistling Weak or no sound For more detailed troubleshooting tips see the...

Page 27: ...apped moisture may be distorting the sound Consider using a hearing aid dehumidifier overnight Lower the volume Turn VOLT off Charge until blue light turns green and turn VOLT back on Remove tubing fr...

Page 28: ...e volume If whistling occurs when raising the volume you might need more gain and should try our closed ComfortTIP Call us at 312 366 3899 Wax or debris can cause whistling Clean tubing tip and ear ca...

Page 29: ...VOLT off and charge until blue light turns green Turn VOLT back on Remove tubing from VOLT body see page 16 and rotate volume dial to three 3 If it whistles your VOLT is working and wax or debris may...

Page 30: ...nusual wear and tear or mistreatment of your VOLT such as physical shock damage from moisture or sweat excessive wax build up or tampering with the device all of which void the warranty For added cove...

Page 31: ...envelope Write RMA number on the OUTSIDE of envelope DON T send Carrying case Packing materials Charger or other accessories unless otherwise instructed Repair Facility RMA MDHearingAid PO Box 5014 S...

Page 32: ...n requests after 45 days from the date of purchase as shown on your invoice All products MUST include a Return Merchandise Authorization RMA number for proper processing Products returned without an R...

Page 33: ...MDHearingAid PO Box 5014 Southfield MI 48086 Days from Invoice Amount Refunded 100 No Refund 80 No Refund 1 45 46 without RMA with RMA You must contact customer service for an RMA number before mailin...

Page 34: ...pective user has any of the following conditions Visible congenital or traumatic deformity of the ear History of active drainage from the ear within the previous 90 days History of sudden or rapidly p...

Page 35: ...earing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user A hearing aid will not restore normal hearing an...

Page 36: ...owing the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing ai...

Page 37: ...onsultation with a physician The exercise of such a waiver without prior consultation by an ear specialist is not in your best health interest and its use is strongly discouraged Children with hearing...

Page 38: ...OURCANCELLATIONNOTICEANDALLMERCHANDISEPERTAININGTOTHIS TRANSACTION ANDANYSECURITYINTERESTARISINGOUTOFTHETRANSACTIONWILL BECANCELED IFYOUCANCEL YOUMUSTRETURNTOTHESELLER INSUBSTANTIALLY AS GOOD CONDITIO...

Page 39: ...e back of the hearing aid MAX OSPL90 122 dBSPL HF Average OSPL90 115 dBSPL HFA Full on gain 38 dBSPL THD 500 Hz 2 800 Hz 2 1600 Hz 2 EQUIV INPUT NOISE 21 dB Rated IP57 per IEC standard 60529 Dust prot...

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