64
WARRANTY AND CUSTOMER SERVICE
---------------------------------------------------------------------------------------------------------------------------------------
The warranty period of 2 years starts at the date of the physical delivery of the product.
In the case of a warranty claim, a defective device will either be repaired or replaced with an equivalent
replacement. If the warranty is claimed, the warranty will not be extended but will continue to run.
If the device malfunctions, contact the service center of the retailer where the device was purchased.
Please indicate your order or invoice number with each contact. Please do not return any devices
without prior notice.
Please note that not every technical defect within the warranty period must necessarily be a warranty
claim. The warranty claim is usually rejected in cases such as elemental damage, moisture damage,
impact or fall damage, natural wear and tear, incorrect manipulation, damage caused by external
influences and interference with the product or its modification.
If you have questions or uncertainties, please visit the ecofort Support Center at support.ecofort.ch.
Here you will find the latest solutions and help for your product.
ecofort AG
Birkenweg 11
CH-2560 Nidau
+41 (0) 32 322 31 11
support@ecofort.ch
https://ecofort.ch
This symbol indicates that this product should not be disposed of with general household waste.
This applies throughout the entire EU. In order to prevent any harm to the environment or health
hazards caused by incorrect waste disposal, the product must be handed in for recycling so that
the material can be disposed of in a responsible manner. When recycling your product, take it to
your local collection facility or contact the place of purchase. They will ensure that the product is
disposed of in an environmentally sound manner.
