Troubleshooting
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Additional troubleshooting information:
• If you or your child have used the
T
(telecoil) or
MT
(microphone and telecoil) settings
and are unable to return to the
M
(microphone) signal source input with the FineTuner,
you need to switch the audio processor off and on again. When the audio processor is
switched on again it will automatically start with the
M
(microphone) setting activated.
• If you or your child have lost the FineTuner, please contact your clinic, CI centre or
MED-EL immediately and ask for a replacement.
SONNET INDICATOR LIGHT
The multi-colour indicator light on top of the audio processor flashes with different patterns
and colours to indicate different conditions. If the indicator light begins flashing, use the
following tables to determine the cause. Your audiologist can deactivate the blinking signals
permanently (except error patterns) if you prefer this.
Error patterns (RED)
Blinking pattern
Meaning
Required action
Remarks
approx. 2 sec
Electronic problem
or temporary
processor
disturbance
Switch processor off.
Switch processor
back on.
If the blinking persists,
the audio processor must
be replaced.
approx. 2 sec
Selected position
is not programmed,
or there has been a
programming failure
Select another
position.
If the blinking persists,
the processor should be
reprogrammed by the
clinic.
approx. 0.25 sec
Electronic problem
or temporary
processor
disturbance
Switch processor off.
Switch processor
back on.
If the blinking persists,
the processor should
be reprogrammed by
the clinic; if the blinking
still persists, the audio
processor must be
replaced.
approx. 2 sec
Electronic problem
or programming
failure
Switch processor off.
Switch processor
back on.
If the blinking persists,
the processor must be
reprogrammed.
approx. 2 sec
Electronic problem
or temporary
processor
disturbance
Switch processor off.
Switch processor
back on.
