Media5 Mediatrix 4401, Hardware Installation Manual

Page 1: ... the Power of 5 Pb RoHS COMPLIANT 2002 95 EC Hardware Installation Guide Mediatrix 4400 Series Digital Gateways Mediatrix 4401 4402 4404 and plus models BRI Product Version 2 0 Document Revision 16 March 1 2012 ...

Page 2: ...d without the obligation to notify any person and or entity of such revisions and or changes Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated All other trademarks and registered trademarks are the property of their respective owners Third Party Software Copyright Information The Mediatrix 4...

Page 3: ...erview 1 Key Features 1 Mediatrix 4400 Connectors and Indicators 2 Product Serial Number Location 2 Front Indicators and Connectors 2 Rear Connectors 3 Port Numbering Convention 4 Bypass Feature Mediatrix 4402plus 4404plusModels 4 Chapter 2 Installation 5 Planning the Installation 5 Installation Checklist 5 Site Log 6 Network Information 6 Safety Recommendations 6 Maintaining Safety with Electrici...

Page 4: ... Time 18 Partial Reset 19 Factory Reset 20 Management Choices 20 Appendix A Standards Compliance and Safety Information 21 Standards Supported 21 Disclaimers 22 CE Marking 22 RoHS China 22 Translated Warning Definition 23 Safety Warnings 24 Circuit Breaker 15A Warning 24 TN Power Warning 24 Product Disposal Warning 24 No 26 AWG Warning 24 LAN Connector Warning 24 ISDN BRI Connector Warning 24 Sock...

Page 5: ... Details 32 Real Time Fax Router Technical Specifications 32 Audio Specifications 33 DTMF Tone Detection 33 DTMF Tone Generation 33 Power Consumption 34 MTBF Value 34 Operating Environment 34 Dimensions and Weight 34 Warranty 35 Appendix D Glossary 37 Appendix E List of Acronyms 41 ...

Page 6: ...Contents vi Mediatrix 4400 Digital Gateway ...

Page 7: ...Document Objectives The Mediatrix 4400 Hardware Installation Guide provides technical information on how to physically install the Mediatrix 4400 It also describes the cabling required for the Mediatrix 4400 device The information included in this guide consists of Hardware descriptions of the Mediatrix 4400 device Hardware installation instructions Installation scenarios examples LED indications ...

Page 8: ...eference Guide Lists and describes all syslog messages and notification messages that the Mediatrix 4400 may send Third Party Software Copyright Information This document lists the third party software modules used in the Mediatrix 4400 along with any copyright and license information This document is available at http www media5corp com repository common 20manuals Third Party_Software_Copyright_I...

Page 9: ... Branch eXchange PBX are examples of SCNs Standards Supported When available this document lists the standards onto which features are based These standards may be RFCs Request for Comments Internet Drafts or other standards The Mediatrix 4400 s implementations are based on the standards so it s possible that some behaviour differs from the official standards For more information on and a list of ...

Page 10: ...ion Follow this link to register http www media5corp com en support portal Documentation Feedback Media5 welcomes your evaluation of this manual and any suggestions you may have These help us to improve the quality and usefulness of our publications Please send your comments to Media5 Corporation Attention Documentation Department 4229 Garlock Street Sherbrooke Quebec Canada J1L 2C8 Fax 1 819 829 ...

Page 11: ...c Rate Interface to an IP network or as a gateway to the PSTN Mediatrix 4400 digital gateways provide transparent ISDN port extensions over an IP network The remote ISDN terminals can be managed centrally and benefit from PBX services such as calling groups and voice mail The Mediatrix 4400 digital gateways offer two Ethernet connectors switches enabling to establish two connections between conven...

Page 12: ...s LEDs on page 16 for a description of the LED patterns the Mediatrix 4400 may have and the states they represent Figure 1 shows the five visual indicators located on the front of the Mediatrix 4400 Figure 1 Front Panel Indicators Table 4 describes the LEDs on the front panel of the Mediatrix 4400 Table 4 Mediatrix 4400 Front LEDs LED Description 1 ETH2 Provides the state of the network connected ...

Page 13: ...re the unit Warning Read Section RESET DEFAULT Button on page 18 before attempting to reset the unit 3 ETH1 A 10 100 BaseT Ethernet RJ 45 connector for access to a LAN WAN or computer The Mediatrix 4400 may also offer the option to use this connector as a remote power feeding over Ethernet as per 802 3af when the network offers the capability 4 ETH2 A 10 100 BaseT Ethernet RJ 45 connector for acce...

Page 14: ... TE The other connector must be configured as a NT Refer to the Software Configuration Guide for more details on how to configure the line type During normal operation the direct connection between the BRI 1 and BRI 2 connectors is switched out through commuting relays and both ports resume normal functions When power is removed from the Mediatrix 4400 the relay setting is restored to a connected ...

Page 15: ...nd mark the entries as you complete each task Include the completed checklist in your site log Figure 4 Installation Checklist Mediatrix 4400 name serial number _________________________________________________________ Task Verified By Date Network information available recorded in site log Environmental specifications verified Site power voltages verified Installation site pre power check complet...

Page 16: ...ng a site log IP Related Information Before you can install the Mediatrix 4400 you need to have the following information IP addresses and subnet mask used for the Ethernet WAN connector IP addresses of the central SIP server IP addresses of the central server used for configuration upload and download Power Source If you suspect that your AC power is not reliable for example if room lights flicke...

Page 17: ...eed the following tools and parts to properly install the Mediatrix 4400 Screws and anchors for wall mounting if required Four wood screws or other fasteners for installing the chassis on a wall ESD preventive wrist strap In addition you might need the following external equipment Modem for remote access Unpacking and Inspection If you haven t already done so unpack the Mediatrix 4400 device Caref...

Page 18: ...atrix 4400 is accessible for future upgrade maintenance and troubleshooting and cables can be easily connected The cabling is away from the following Sources of electrical noise such as radios transmitters and broadband amplifiers Power lines and fluorescent lighting fixtures Water or moisture that could enter the casing of the Mediatrix 4400 The airflow is not restricted around the Mediatrix 4400...

Page 19: ...he Mediatrix 4400 over the screws installed in the previous step 6 Proceed to Hardware Installation on page 10 Free Standing Unit When installing the Mediatrix 4400 on a desk or table it should be located at least 20 cm from your monitor computer casing or other peripherals including speakers Never put books or paper on the Mediatrix 4400 You must also apply the BumponTM authoadhesive protective p...

Page 20: ...ectors 2 3 and 4 are optional and not available on all models If you are using the Mediatrix 4400 with a PBX connect the other end of the cables to the PBX If you are using the Mediatrix 4400 with the PSTN connect the other end of the cables to a proper PSTN outlet If you are using the Mediatrix 4400 with ISDN telephones connect the other end of the cables to ISDN telephones You have two choices t...

Page 21: ...ay 11 connect your ISDN telephones Note that not all ISDN telephones support this feature You must also enable the feature as described in the Software Configuration Guide Refer to RJ 45 Cable on page 27 for more details on this cable You are now ready to start the Mediatrix 4400 ...

Page 22: ...Chapter 2 Installation Hardware Installation 12 Mediatrix 4400 Digital Gateway ...

Page 23: ...k and reserve IP addresses for specific devices using a unique identifier for each device The Mediatrix 4400 unique identifier is its media access control MAC address You can locate the MAC address as follows It is printed on the label located on the bottom side of the unit It is stored in the System Information page of the web interface If you have not reserved an IP address you can discover whic...

Page 24: ...f the unit is configured to start in DHCP mode 2 The DHCP server responds with a set of IP addresses and network parameters one of which is the Mediatrix 4400 IP address The following are some of the network parameters assigned via DHCP Mediatrix 4400 IP address Subnet Mask Default Router IP address DNS IP addresses Configuration script server IP address and port number optional SIP Servers IP add...

Page 25: ...ESET DEFAULT hole located at the rear of the Mediatrix 4400 The Power LED will start blinking and after a few seconds all the LEDS will start blinking Release the paper clip after all the LEDs start blinking and before they all stop blinking between 7 11 seconds This procedure is called a partial reset After a partial reset is performed the Mediatrix 4400 enables its link local IPv6 address Refer ...

Page 26: ...ng state The unit prepares for a physical shutdown and restart Power LED blinking 1Hz 50 duty All other LEDs OFF RecoveryPending Triggered when the RESET DEFAULT button is pressed at start time or for at least 7 seconds All LEDs blinking 1Hz 50 duty DefaultSettingsPending Triggered when the RESET DEFAULT button is not released while in ResetPending state At run time if the RESET DEFAULT button is ...

Page 27: ...3Hz 50 duty No network address set Triggered when the unit cannot be contacted because DHCP failed PPP failed and no static interface is configured Power LED blinking 3 Hz 50 duty NetworkRescue The unit tries to download and install a firmware given by the Network Rescue server Ready LED Off All other LEDs blinking to show a LED displacing light from left to right and right to left Table 7 LED Pat...

Page 28: ...0 back to its default factory settings Ready All lines are enabled operational state Steady ON All lines are disabled operational state Steady OFF At least one line is enabled and at least one line is disabled operational state Blink 0 25 Hz 75 Table 8 Default LED Behaviour Continued LED Type Condition Behaviour Table 9 RESET DEFAULT Button Interaction RESET DEFAULTButton Pressed for Action Commen...

Page 29: ...actory password SNMP service Resets the enableSnmpV1 enableSnmpV2 enableSnmpV3 and snmpPort values to their default values WEB service Resets the serverPort to its default value To trigger the Partial Reset 1 Insert a small unbent paper clip into the RESET DEFAULT hole located at the rear of the Mediatrix 4400 While pressing the RESET DEFAULT button restart the unit Do not depress before all the L...

Page 30: ...x 4400 restarts This procedure resets all variables in the MIB modules to their default value When the Mediatrix 4400 has finished its provisioning sequence it is ready to be used with a DHCP provided IP address and MIB parameters This procedure can also be performed at run time Management Choices Congratulations for properly installing the Mediatrix 4400 You can now configure the software paramet...

Page 31: ...2004 Class B EN55022 2006 Class B EN61000 3 2 2000 Harmonic current emissions EN61000 3 3 1995 Voltage fluctuations and flicker with amendment A1 Immunity EN55024 1998 including the following with amendments A1 and A2 EN61000 4 2 1995 ESD EN61000 4 3 1996 Radiated RF EN61000 4 4 1995 Burst Transients EN61000 4 5 1995 Surge EN61000 4 6 1996 Conducted RF EN61000 4 11 1995 Voltage Dips and Interrupti...

Page 32: ...ocated at 4229 Garlock st Sherbrooke Québec Canada J1L 2C8 declare that for the hereinafter mentioned product the presumption of conformity with the applicable essential requirements of DIRECTIVE 1999 5 EC OF THE EUROPEAN PARLIAMENT RTTE DIRECTIVE is given Any unauthorized modification of the product voids this declaration For a copy of the original signed Declaration Of Conformity please contact ...

Page 33: ...rmeidung von Unfällen bewußt Avvertenza Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette varselsymbolet betyr fare Du befinner deg i en situasjon s...

Page 34: ... this product should be handled according to all national laws and regulations Warning To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Warning Do not connect the LAN connector directly to the Public Switched Telephone Network PSTN to an off premise application an out of plant application any exposed plant application or to any equipment other than the intended a...

Page 35: ...asily accessible by the user The AC adaptor inlet is considered as disconnection device The device must be readily operational Caution When using this equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub...

Page 36: ...Appendix A Standards Compliance and Safety Information Safety Recommendations 26 Mediatrix 4400 Digital Gateway ...

Page 37: ...6 AWG wire size It is possible to use either a crossover or straight Ethernet cable to connect in the Ethernet connectors These connectors perform automatic MDI MDIX detection meaning that they adapt to the type of cable connected to them The auto MDI MDIX feature works only when the connectors are configured in auto detect mode which is the default mode Whenever you force the Mediatrix 4400 to us...

Page 38: ...olid orange 3 Receive White with orange stripe White with green stripe 4 N A Blue with white stripe or solid blue Blue with white stripe or solid blue 5 N A White with blue stripe White with blue stripe 6 Receive Orange with white stripe or solid orange Green with white stripe or solid green 7 N A White with brown stripe or solid brown White with brown stripe or solid brown 8 N A Brown with white ...

Page 39: ...liminates the need for a hub when connecting two computers A crossover cable may also be required when connecting a hub to a hub or a transceiver to transceiver or repeater to repeater When connecting a hub to a transceiver a straight through cable is always used A crossover cable is sometimes called a null modem The coloured wires at either end are put into different pin numbers or crossed over F...

Page 40: ...Appendix B Cabling Considerations RJ 45 Cable 30 Mediatrix 4400 Digital Gateway ...

Page 41: ...d at a later date Because of this specific design characteristic the Mediatrix 4400 can be integrated with existing telephone fax and data equipment such as PCs and routers Table 14 Industry Standard Protocols Parameter Description Vocoders G 711 a law u law with optional VAD support G 723 1a G 726 G 729a G 729ab IP Telephony Protocols SIP RFC 3261 RFC 3262 RFC 3263 Real Time Transport Protocols R...

Page 42: ...e QoS implemented by ToS byte at Network layer 3 802 1p at Data Link layer 2 Network parameters assigned via DHCP Real Time Fax Router Technical Specifications Automatic selection between voice and fax Voice Signalling Euro ISDN EDSS 1 ETSI BRI NET3 ETS 300 012 1 ITU T I 430 ETS 300 402 2 ITU T Q 921 ETS 300 403 1 2 ITU T Q 931 ETS 300 102 2 ITU T Q 931 ETS 300 402 1 ITU T Q 921 ETS 300 403 2 ITU ...

Page 43: ...38 Real Time Fax Over IP protocol Stack Fax Data Compression MH Fax Transmission Up to 14 4 kbps Table 15 Fax Technical Specifications Continued Parameter Description Table 16 DTMF Tone Detection Parameter Description 16 Digit DTMF Decoding 0 to 9 A B C D Permitted Amplitude Tilt High frequency can be 2 dB to 8 dB relative to low frequency Dynamic Range 35 dBm to 3 dBm per tone Frequency Accept 1 ...

Page 44: ...t Dimensions and Weight Table 18 Power Consumption Mediatrix Model Voltage Frequency Operating Condition Current mA Power W VA Thermal Dissipatio n W 44xx 120Vac 60Hz all channels active 90 4 5 11 4 5 240Vac 50Hz all channels active 60 5 14 5 12Vdc all channels active 290 3 5 3 5 3 5 44xxplus 120Vac 60Hz all channels active 4W load 205 12 5 25 8 5 240Vac 50Hz all channels active 4W load 130 13 31 ...

Page 45: ... Media5 products carry Media5 Corporation s standard three year hardware and software warranty An extended warranty is available Weight Mediatrix 4401 4402 4404 458g 1 0 lb Mediatrix 4401plus 4402plus 4404plus 514g 1 1 lb Table 20 Dimensions and Weight Continued Parameter Description ...

Page 46: ...Appendix C Standard Hardware Information Warranty 36 Mediatrix 4400 Digital Gateway ...

Page 47: ...ur low frequencies and the other from a group of four higher frequencies are used Although some military telephones have 16 keys telephones using DTMF usually have 12 keys Each key corresponds to a different pair of frequencies Each pair of frequencies corresponds to one of the ten decimal digits or to the symbol or the being reserved for special purposes Dynamic Host Configuration Protocol DHCP T...

Page 48: ... Protocol A formal set of rules developed by international standards bodies LAN equipment vendors or groups governing the format control and timing of network communications A set of conventions dealing with transmissions between two systems Typically defines how to implement a group of services in one or two layers of the OSI reference model Protocols can describe low level details of machine to ...

Page 49: ...r protocol of the Internet It can also be used as a communications protocol in a private network either an intranet or an extranet Voice Over IP VoIP The technology used to transmit voice conversations over a data network using the Internet Protocol Such data network may be the Internet or a corporate Intranet Wide Area Network WAN A large geographically dispersed network usually constructed with ...

Page 50: ...Appendix D Glossary Wide Area Network WAN 40 Mediatrix 4400 Digital Gateway ...

Page 51: ... Engineering Task Force LAN Local Area Network LED Light Emitting Diode MAC Media Access Control MDI Media Dependent Interface MDIX Media Dependent Interface Crossover PBX Private Branch eXchange PSTN Public Switched Telephone Network RFC Request for Comment SCN Switched Circuit Network SIP Session Initiation Protocol TPE Twisted Pair Ethernet UTP Unshielded Twisted pair VoIP Voice over Internet P...

Page 52: ...Appendix E List of Acronyms 42 Mediatrix 4400 Digital Gateway ...

Page 53: ...l x Mediatrix download portal x where to obtain x E end user technical support x F factory reset reverting to 20 see also partial reset front connectors 2 indicators 2 H humidity level 8 I indicators front 2 rear 3 inspecting the contents 7 installation cables connecting 10 checklist 5 connecting the hardware 10 default static IP address configuration 14 dynamic IP address discovery 13 free standi...

Page 54: ...safety recommendations 25 warnings Circuit Breaker 15A 24 LAN Connector 24 No 26 AWG 24 Product Disposal 24 Socket Outlet 25 TN Power 24 site selecting for unit 8 standards compliance agency approvals 21 CE marking 22 emissions 21 immunity 21 RoHS China 22 safety standards 21 telecom 21 standards supported ix straight through cable see cabling support services x T technical support for end user x ...