LIMITED LIFETIME WARRANTY
PRODUCT CARE
Your Medic Therapeutics vibrating foot massager is backed by a limited
lifetime manufacturer’s warranty. Medic Therapeutics will repair or
replace your device at any time should it fail due to a defect in material or
workmanship, subject to the certain limitations.
This limited warranty does not cover any damage that results from
unauthorized or improper use, service, or repair. Further, it does not
cover damage caused by accident, impact, negligence, or normal wear
and tear.Should you discover your Medic Therapeutics vibrating foot
massager is not functioning properly, please send your device to our
repair center for evaluation. If your product cannot be repaired or serviced,
we will reserve the right to change it for a similar or newer model.
Please note that a
fl
at rate of $48.00 will be charged to cover a service
evaluation fee and return shipping of your device. All warranty claims must
be accompanied by a copy of your proof of purchase from an authorized
retailer. Please send your device, proof of purchase, and a check or money
order in the amount of $48.00 made out to Medic Therapeutics to:
Address:
Medic Therapeutics Service Center
3069 Taft Street
Hollywood, FL 33021
Contact:
warranty@medictherapeutics.com
STORAGE
When not in use, place the product into the box and store in a dry,
ventilated, cool area.
Do not twist the power cord.
Do not place product in direct sunlight or heat. Do not store where there is
high humidity, in areas such as bathrooms.
CLEANING
Before cleaning, make sure to turn the power off and unplug the power cord.
Use a dry cloth to clean the surface of the product.
Do not use corrosive cleaning agents to clean the product.
TROUBLESHOOTING
If you have problems when using this product, refer to the following tips and
possible solutions.
Status
Possible Cause
Solution
Product
doesn’t
turn on
Not powered
Make sure power cord is
plugged in
Product
suddenly
stops
operating
1. Power failure
2. Timer exceeded 30 minutes
3. Continuous use time is too
long, overheat protection
4. Max User Weight exerted
on pedals has been
exceeded. A Protection
Action is initiated
1. Check that the power cord
is connected
2. Press the Power button to
turn the machine on
3. Let the product cool down,
then turn the power back on
4. Do not stand on device and
do not exceed the Max User
Weight
