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WARRANTY INFORMATION

If you have any additional questions, please contact customer service. All names and trademarks are property 
of Medify Air. Our company reserves the right to change the product at any time, without prior notice, and the 
company has no obligation to adjust any products supplied earlier. Please refer to the detailed warranty terms 
below. To register for the lifetime warranty, please fill out the attached form and mail it to:  

Medify Air 

1325 SW 30th, Avenue

Deerfield Beach, FL 33442

Or complete the lifetime warranty registration available on our website (preferred method):

www.medifyair.com

 

LIFETIME WARRANTY

Medify guarantees your Medify Air Purifier to be free of defects in material or workmanship for a lifetime period, 
provided you have completed and returned your warranty registration to Medify Air within the first 30 days of 
purchase, and that the filters are replaced with original and genuine Medify Air replacement filters at least 
once every three to four (3-4) months or after 2,500 hours of use. Within the first 30 days, Medify Air will replace 
the defective unit at no charge to you and reimburse you for any shipping charges. After 30 days, Medify Air’s 
obligation and liability under this Lifetime Warranty is dependent on your use of our genuine filters, purchased 
on our website or from our authorized resellers, which can be found on our website. Prohibited use beyond 
power. Can only use a 220v unit with a 220v power supply. Can only use a 110v unit with a 110v power supply. 
You can break or ruin the circuit boards if you plug a 110v plug into a 220v power supply. 
Our Lifetime Warranty remains in effect as long as:
1. You submit your warranty registration to Medify Air within 30 days of purchase.
2. You change filters with genuine and original Medify Air replacement filters at least once every three to four 
(3-4) months or after 2,500 hours of use (whichever comes first).
3. You use a proper power supply based on voltage: 110-120V.
4. There is no evidence of tampering, mishandling, neglect, accidental damage, modification, and/or repair 
done to the Medify Air purifier by anyone other than authorized Medify Air service personnel.
5. Your air purifier is operated in accordance with the provided instructions. 

This Lifetime Warranty is provided by:

Medify Air

1325 SW 30th, Avenue

Deerfield Beach, FL 33442

www.medifyair.com

info@medifyair.com

(888) 258-1008

Please visit our website for  

details on efficacy test data: 

medifyair.com/pages/reports

Summary of Contents for MA-15

Page 1: ...MA 15 AIRPURIFIER MA 15 US Rev 10 02 21 READ AND SAVE THESE INSTRUCTIONS INSTRUCTION MANUAL AND WARRANTY INFORMATION Lifetime warranty if replacing filters on time ...

Page 2: ...ections Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat Be sure the plug fits tightly in the outlet NOTE This appliance has a polarized plug one blade is wider than the other To reduce the risk of shock this plug is intended to fit only one way in a polarized outlet If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact...

Page 3: ...mmended by the manufacturer may cause fire electrical shock or injury to persons DO NOT use outdoors BEFORE USING THIS PRODUCT PLEASE MAKE SURE TO REMOVE THE PLASTIC COVERING FROM ALL FILTERS This product is intended for household use only SAVE THESE IMPORTANT INSTRUCTIONS FOR EASY REFERENCE UNIQUE FEATURES SPECIFICATIONS GENUINE MEDIFY TRUE HEPA H13 FILTRATION SYSTEM TRUE HEPA H13 FILTRATION Remo...

Page 4: ...he doors and windows are closed AIR CHANGES PER HOUR This air purifier will purify the air up to 165 sf every 15 min and up to 330 sf every 30 min assuming an 8 FT 2 43 M ceiling one time per hour on high speed in a closed room EPA Est No 88959 CHN 1 CONTROL PANEL TRUE H13 HEPA CARBON FILTER TRUE H13 HEPA CARBON FILTER GRILLE COVER GRILLE COVER ...

Page 5: ...ches pollen dust mites and other tiny airborne particles you can t see 3 ACTIVATED CARBON FILTER Substantial carbon filter with carbon pellets remove toxic odors smoke and formaldehyde To purchase genuine Medify replacement filters visit www medifyair com PREFILTER catches large particles like hair and dust TRUE HEPA H13 FILTER catches 99 9 of particles to 0 1 microns including pet dander and poll...

Page 6: ...the desired timer setting is lit on the display The timer button will cycle through the following settings 1 hours 2 hours 4 hours 8 hours and off To cancel the timer at any time press the timer button until all timer LEDs are off The air purifier will run continuously when the timer function is off DIMMER Press the dimmer button to change the backlight to desired brightness there are 4 brightness...

Page 7: ...ns Once the filter has been replaced press and hold the dimmer button for 3 seconds to reset the indicator 1 Unplug the air purifier Open the filter grille covers on the left and right of the unit by pushing the lock tabs on the top of the covers 2 Take away the grilles from the unit 3 Pull the tabs to remove the old filter To purchase genuine Medify replacement True HEPA H13 filters for model MA ...

Page 8: ...cement filter with the white side facing out tabs will be visible 5 Align the tabs at the bottom of the grille covers with the unit Gently push the grille covers until they snap back into place 6 Plug the power cord into a standard AC outlet Press and hold the dimmer button for 3 seconds to reset the indicator ...

Page 9: ...ier and close the grille 5 Plug the power cord into a standard AC outlet FOR THE BEST PERFORMANCE NEVER use water or any household cleaners or detergents to clean the True HEPA H13 filter Clean off the outside of the unit with a dry cloth as needed NEVER use water wax polish or any chemical solution to clean the outside of the unit Clean off the grille cover using a damp cloth or the brush attachm...

Page 10: ...duced odor removal The filter needs to be replaced Replace the filter Excessive noise The unit is not level Place the unit on a flat and level surface Replace filter light remains lit after filter replacement The replace filter indicator needs to be reset Press and hold the DIMMER button for 3 seconds until the replace filter light turns off This product earned the ENERGY STAR by meeting strict en...

Page 11: ...r any shipping charges After 30 days Medify Air s obligation and liability under this Lifetime Warranty is dependent on your use of our genuine filters purchased on our website or from our authorized resellers which can be found on our website Prohibited use beyond power Can only use a 220v unit with a 220v power supply Can only use a 110v unit with a 110v power supply You can break or ruin the ci...

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