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4. Service Hotline
Before returning the product to MEDION you must contact us using the service hotline
or via the internet (www.MEDION.co.uk). You will receive further instructions for mak-
ing your claim under warranty when you call.
The service hotline is available on 362 days in the year, including Sundays and bank
holidays but excluding Christmas day, New Years Day and Easter day. The service hot-
line is subject to [national rate] telephone call charges. These charges are subject to
change. The price of your call will be stated at the beginning of the call.
II. Special warranty conditions for MEDION PC, note-
book, pocket PC (PDA) and navigation devices (PNA)
The following terms apply to MEDION PC, notebook, desktop, pocket PC and laptop
products and optional items included with such products. If one of these items has a
fault, you also have a warranty claim for its repair or replacement, from MEDION. The
warranty covers the costs of materials and labour for repairing or replacing the defec-
tive MEDION product or the optional item in question.
Hardware connected to your product that was not produced or marketed by MEDION
can invalidate the warranty if MEDION can reasonably demonstrate that damage to the
MEDION product or of the optional item included with the delivery was caused by
such hardware. You are entitled to seek independent advice or consultation relating to
your product or any of MEDION’s findings. MEDION will not be liable for any costs
incurred to you when doing so.
This warranty is restricted in relation to any pre-installed operating system as well as to
application programme software that is included with the MEDION product in ques-
tion. This warranty is restricted as follows:
For pre-installed operating system as well as to application programme software in-
cluded in the MEDION product, MEDION only guarantees the data media (e.g. the
diskettes and CD-ROMs) upon which this software is delivered and warrants that such
data media shall be free from material and processing defects for a period of 90 days
from the date of purchase of the MEDION product from an authorised seller of
MEDION. MEDION will replace defective data media free of charge.
Any claims in respect of defective pre-installed operating system as well as to applica-
tion programme software are hereby expressly excluded and you should contact the
relevant licensor or copyright owner of the defective software in question. MEDION
does not guarantee that any software supplied with MEDION products will function
without interruption, will be free from errors or that it will fulfil your requirements.
MEDION does not guarantee the 100% accuracy of the maps provided with the Navi-
gation device.
It may be necessary to delete all data in the product in order to repair the MEDION
product. PLEASE MAKE SURE THAT YOU HAVE A BACKUP COPY OF ALL DATA ON THE
PRODUCT BEFORE RETURNING THE PRODUCT TO MEDION. To the extent permitted by
law, MEDION excludes all liability for loss of data and MEDION recommends in all
cases that you back up all data on your MEDION product before returning the product
to MEDION.
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