Medion AKOYA S6445, Instruction Manual

Page 1: ...39 6 cm 15 6 Notebook Instruction Manual ...

Page 2: ...ry 14 4 8 Cabling 14 4 9 Information about the Touchpad 15 4 10 Protecting the Display 16 4 11 Data backup 16 4 12 Ergonomics 17 5 Unpacking 18 6 Included with your Notebook 19 7 Views and description of the controls 20 7 1 Open Notebook 20 7 2 Left Side 21 7 3 Right Side 21 7 4 Bottom View 22 8 Power Supply 22 8 1 On Off Switch 22 9 Preparation for Starting Up 23 9 1 Starting the Notebook 24 10 A...

Page 3: ...tings 35 21 1 System recovery with PowerRecover optional 36 21 2 System Restore with Windows Recovery Options 37 22 UEFI Configuration 38 22 1 Executing the UEFI Configuration 38 23 FAQs Frequently Asked Questions 39 24 Customer Service 41 24 1 What To Do in Case of Hardware Problems 41 24 2 Find the Cause 41 24 3 Do You Need More Help 41 24 4 Driver Support 41 24 5 Transport 42 24 6 Cleaning and ...

Page 4: ...ese operating instructions They are an essential component of the product 1 1 Explanation of Symbols If a block of text is marked with one of the warning symbols listed below the hazard described in that text must be avoided to prevent the potential consequences described there from occurring DANGER Warning of immediate risk of fatal injury WARNING Warning danger of electric shock WARNING Warning ...

Page 5: ...e EC directives Due to the 5 GHz frequency range of the used wireless LAN solution use in EU countries is only permitted inside buildings Indoor use Devices with this symbol are only suitable for use indoors Fig A Fig B Polarity symbols On devices with barrel connectors these symbols indicate the polarity of the plug There are two variants for the polarity either the inner contact is positive and ...

Page 6: ...n Any other use is deemed improper and can cause personal injury or damage to the product Do not use the device in extreme environmental conditions 2 Declaration of Conformity MEDION AG hereby declares that this product conforms with the essential requirements and the remaining relevant regulations RE Directive 2014 53 EU Ecodesign Directive 2009 125 EC RoHS Directive 2011 65 EU Full declarations ...

Page 7: ...alta NL Netherlands NO Norway PL Poland PT Portugal RO Romania SI Slovenia SK Slovakia TR Turkey FI Finland SE Sweden CH Switzerland UK United Kingdom HR Croatia 2 1 Information on WLAN Frequency range 2 4 GHz 5 GHz Wi Fi standard 802 11 a b g n ac Encryption WEP WPA WPA2 Frequency range MHz Channel Max transmission power dBm WLAN 2 4 Ghz 2400 2483 5 1 13 20 WLAN 5 Ghz 5150 5250 36 48 23 WLAN 5 Gh...

Page 8: ...rs for children and people with reduced ability to operate electronics This device may be used by children over the age of 8 and by persons with limited physical sensory or mental abilities or by those without experience and knowledge if they are supervised or have been instructed in the safe use of the device and understand the ensuing dangers Children should be supervised to ensure that they do ...

Page 9: ...ervice life Liquids penetrating the device may impair the electrical safety of the product Avoid exposing the device to water droplets or spray and do not place anything containing water e g vases on or near the device Do not pour any fluids into the device In order to avoid any damage to the device ensure that the plug contacts do not come into contact with water under any circumstances If this s...

Page 10: ... noises can be heard coming from the mains adapter or the notebook or you notice smoke rising from the notebook or mains adapter the AC adapter or the attached power cable or plug is burnt or damaged Replace faulty mains cables mains adaptors only with original parts These parts should not be repaired under any circumstances the device housing is damaged or liquid has penetrated into the device Ha...

Page 11: ... is polluted with fine particles e g flour dust or sawdust Keep your notebook and all connected devices away from moisture and avoid dust heat and direct sunlight Non compliance with these instructions can lead to faults or damage to the notebook Do not use the notebook outdoors because external elements such as rain snow etc could damage it Setupandoperateallcomponentsonastable levelandvibration ...

Page 12: ...ebook can be stored between 0 C and 25 C although storage at 20 C 5 C is recommended During a thunderstorm unplug the AC adapter from the wall outlet For extra safety we recommend using an overvoltage protection device to prevent the notebook from sustaining damage as a result of power surges or lightning strikes NOTICE Risk of damage Large changes in temperature or fluctuations in humidity can ca...

Page 13: ...y from your notebook via the AC adapter pull the plug from the power outlet Plug the notebook s AC adapter into AC 100 240V 50 60 Hz earthed sockets only If you are not sure about the power supply at the set up location please ask your electricity supplier For extra safety we recommend using an overvoltage protection device surge protector to prevent your notebook from sustaining damage as a resul...

Page 14: ...d by the user themselves In this case the battery must be replaced by a service technician 4 8 Cabling Position the cables so that they cannot be stepped on or might cause a risk for tripping To avoid damaging the cables do not place any objects on them Do not connect peripheral devices such as keyboards mouse and monitor etc when the notebook is switched on to avoid damage to the notebook or the ...

Page 15: ...ove any unnecessary cables from your notebook to avoid possible interference 4 9 Information about the Touchpad NOTICE Risk of damage The touchpad is a highly sensitive input device and it will respond to a light touch and minimal pressure Never use undue force to operate the touchpad as this could damage or destroy it The touchpad is operated with the thumb or another finger and reacts to the ene...

Page 16: ...ay damage the housing or the device Always hold the display firmly by the middle when folding it back adjusting the position and closing it If the screen breaks there is a danger of injury If this happens pick up the shattered pieces wearing protective gloves and send them to your service centre for professional disposal Finally wash your hands with soap as the pieces may have been contaminated wi...

Page 17: ...he eyes to adjust and result in problems The parallel line of vision should also be maintained in relation to artificial lighting equipment In other words the same criteria and principles apply where the workspace is illuminated with artificial light Where space restrictions make it impossible to set up the screen as described then correct positioning rotating tilting of the notebook screen can pr...

Page 18: ...ur thighs of approximately 90 Your feet should be resting flat on the floor Use a foot rest if you need one but first make sure that your seat height has been adjusted correctly Head your head should be upright or bent very slightly forward Do not work with your head or upper body twisted As you work the top edge of the monitor should be at eye level or very slightly lower The distance between the...

Page 19: ...artment Please check that the contents are complete and notify us within 7 days of purchase if any of the following components are missing notebook with battery AC adapter with cable Instruction Manual Warranty documents The surfaces of the device are covered in protective film to prevent scratching during production and transport Remove the film once the device has been set up properly and before...

Page 20: ...20 7 Views and description of the controls 7 1 Open Notebook 7 8 1 2 3 4 5 6 1 Display 2 Webcam 3 Microphone 4 LED webcam 5 ON OFF switch 6 Keyboard ...

Page 21: ... 2 Left Side 9 10 11 12 9 DC In 10 HDMI Connector 11 USB Port 3 1 type A 12 USB 3 1 port type C with DisplayPort 7 3 Right Side 13 14 15 16 17 13 Battery LED 14 Audio combo mic in headphones 15 USB Port 2 0 16 Multi card reader 17 Kensington Lock ...

Page 22: ...button for approx 1 3 seconds 8 Power Supply 8 1 On Off Switch Open the notebook and hold the on off switch down briefly to switch the notebook on or off If it is no longer possible to switch off the notebook via the software keep the On Off switch pressed down for about 10 seconds Do not switch your notebook off while the HDD SSD is being accessed Otherwise data may be lost To protect the HDD SSD...

Page 23: ...ook please ensure that the AC adapter is connected Switch the notebook on by pressing the on off switch The notebook will now start and run through various installation steps The operating system cannot be used unless you agree to the terms and conditions of use during the installation process Have the information ready for access to Wi Fi or your email inbox in case you wish to set this up now Th...

Page 24: ...ment by checking Accept Only this entitles you to use the product in accordance with the terms and conditions The following animated windows simply contain information about using the new Windows operating system No entries of any kind may be made during the animation The Windows interface appears after the login process In the first few days following the initial installation Windows may update a...

Page 25: ... Download button If further Download buttons are now available click them in succession insofar as the respective function is desired and wait until the installation has finished 9 After the installation restart your device for the changes to take effect If there are still elements that do not appear in the target language proceed as described in Steps 10 17 10 Click the Windows start button 11 Se...

Page 26: ...rge and discharge the new battery completely two or three times consecutively to ensure that it reaches its optimum performance 12 1 1 Shipping Mode The notebook is in secure transport mode after being unpacked this prevents accidental switching on and discharging the battery Before switching on for the first time you must connect the supplied mains unit and wait around 8 seconds before activating...

Page 27: ...A sudden power failure may result in the loss of data Be sure to save your open files promptly to prevent any data loss 12 1 5 Battery Life The actual operating time varies depending on the configuration of the power saving functions Note your notebook consumes more power when running certain applications The battery life will be reduced if the processor or graphics components of the notebook are ...

Page 28: ...power cord or uninstall the battery pack or switch off the wall outlet if the computer would be left unused for a certain time to achieve zero energy consumption The power management feature allows the computer to initiate a lower power or Sleep mode after a period of user inactivity To take advantage of these potential energy savings the power management feature has been preset to behave in the f...

Page 29: ...rnate and shut down via Settings System Mains operation and Power save 14 2 Connecting an External Monitor The Notebook has an HDMI port for an external monitor Shut down your Notebook correctly Plug the external monitor s signal cable not included into the HDMI socket on the Notebook You can connect another monitor via the USB 3 1 port type C with DisplayPort function Please note that you will ne...

Page 30: ...rightness up Increases the brightness of the display Fn F7 Background lighting Turns off background lighting for the integrated display to save power The lighting is turned back on by pressing any key Fn F8 Display Switches the screen display between LCD external display and duplicate display Fn F9 Touchpad Switches the touchpad on and off Fn F10 Mute Switches the sound on or off Fn F11 Volume dow...

Page 31: ...uce sound without additional devices Using the external connections provides you with an ideal opportunity to connect your Notebook to external devices The Fn F12 and Fn F12 keyboard shortcut enables you to adjust the volume You can change the settings by right clicking on the speaker symbol in the taskbar WARNING Impairment to hearing Listening through earphones or headphones at excessive volume ...

Page 32: ...stablished to another end device withWi Fi functionality without an access point Without a router however the network is restricted to those devices directly connected to it If encryption is used for the transfer the same procedure must be used for all devices Encryption is a procedure to protect the network from unauthorised access The transfer speed can vary depending on the distance and the num...

Page 33: ...e manufacturer You can use the following types of memory card SD SDHC SDXC 18 1 Inserting a Memory Card NOTICE Risk of damage Incorrectly inserting the memory card may damage the device Slide the memory card into the card slot and make sure that the contacts face downwards Slide the memory card in as far as possible 18 2 Removing Memory Cards To remove memory cards first push these into the socket...

Page 34: ...book a password prompt will appear on the screen The password is set up in the UEFI configuraton NOTICE Risk of damage Please note that changes should only be carried out here by very experienced users as changes in the UEFI setting may have implications for the stable operation of the notebook Keep your password in a safe place If you forget your password you have no way of deleting it If this ha...

Page 35: ...Add another button in the pop up window to scan another fingerprint Once all of the fingerprints have been read click tap on the Close button in the pop up window to conclude the process 20 3 2 Removing the fingerprints Open the Start menu and click tap on Settings Accounts Sign in options Click tap on the Remove button under the heading Fingerprint in the section Windows Hello 21 Resetting the no...

Page 36: ...escue USB disk Create a support USB storage medium Update your PC without damaging your data Updates the device with the help of the Windows recovery options Keep my files All apps and settings will be deleted while personal data will be retained Remove everything All data apps and settings will be deleted Restore The device will be restarted and reset to the factory settings Reset to HDD user dat...

Page 37: ...r Notebook Open the start menu Select the Settings app from the list Tap or click on Update Security Tap or click on the menu option Recovery Tap or click on Get started A dialogue box will now open select the recovery option Keep my files to refresh your notebook 21 2 2 How to Reset your Notebook Open the start menu Select the Settings app from the list Tap or click on Update Security Tap or clic...

Page 38: ...onfiguration and operation of your notebook For example you can modify the operating mode for interfaces security features or power supply management The notebook has already been configured by the manufacturer to ensure optimum operation NOTICE Loss of data The notebook has already been configured by the manufacturer to ensure optimum operation Modifications may affect the stable and safe operati...

Page 39: ... new identifier The operating system then treats it like a new device and tries to reinstall it Use the installed driver or connect the device to the port on which it was originally installed The notebook will not switch on If the notebook is in battery mode connect the notebook to the AC adapter and check that the battery is charged or being charged If you are already operating the notebook using...

Page 40: ...the case proceed as follows Right click on the Start button Then left click on Disk Management and confirm the window that now opens with OK Maximise the next window so that it is easier to work in it 1 In the lower part of the window you can now see the additional hard drive Click with the right mouse button in the area highlighted above Select the first option shown and confirm your selection by...

Page 41: ...ades or modifications to the initial configuration What is the model number of your notebook model number to be found on the rating plate of your product What peripheral devices do you use What messages if any appear What software were you using when the problem occurred What steps have you already taken to try and rectify the problem 24 4 Driver Support The system has been thoroughly and successf...

Page 42: ...apter Find out about the power and communication options available in your destination before travelling Where necessary purchase the required power adapter before departure When going through the hand luggage check at the airport it is recommended that you send the notebook and all magnetic storage media e g external hard drives through the x ray facility the device that scans your bags Avoid the...

Page 43: ... device again 24 7 Storage when not in use Store the notebook in a cool dry place if you are not going to use it for an extended period of time and make sure that it is protected from dust and extremes of temperature Remove all media from the USB slots and the card reader Remove all cables and connected peripheral devices When the notebook is not in use we recommend storing it in a bag to protect ...

Page 44: ... Use only original replacement parts Before opening the housing disconnect all power and connecting cables If the notebook is not disconnected from the power supply before being opened there is a risk that components could be damaged Internal components of the notebook may be damaged by electrostatic discharge ESD Carry out repairs as well as system enhancements or modifications at an ESD workplac...

Page 45: ...standard defines amongst other things the generally applicable guidelines relating to pixel defects Pixel defects are categorised into four fault classes and three defect types Every individual pixel consists of three sub pixels each of which is assigned a basic colour red green blue Pixel structure 5 Pixel Rows Sub Pixel Pixel blue green red 5 Pixel Pixel defect types Type 1 permanently illuminat...

Page 46: ...pe 1 Type 2 Type 3 Cluster Type 1 type 2 Cluster Type 3 1024 x 768 2 2 4 0 2 1280 x 800 3 3 6 0 3 1280 x 854 3 3 6 0 3 1280 x 1024 3 3 7 0 3 1366 x 768 3 3 7 0 3 1400 x 1050 3 3 8 0 3 1600 x 900 3 3 8 0 3 1920 x 1080 4 4 9 0 3 1920 x 1200 4 4 9 0 3 ...

Page 47: ...u can also contact our Service team via our hotline or by post Opening times Hotline number UK Mon Fri 08 00 20 00 Sat Sun 10 00 16 00 0333 3213106 Hotline number Ireland 1 800 992508 Service address MEDION Electronics Ltd 120 Faraday Park Faraday Road Dorcan Swindon SN3 5JF Wiltshire United Kingdom You can download this and many other sets of operating instruc tions from our service portal at www...

Page 48: ...right Mechanical electronic and any other forms of reproduction are prohibited without the written permission of the manufacturer Copyright is owned by the distributing company MEDION AG Am Zehnthof 77 45307 Essen Germany Please note that you cannot use the address above for returns Please always con tact our Customer Service team first ...

Page 49: ...em restore 36 Factory Settings 35 FAQ Frequently Asked Questions 39 I Included with your Notebook 19 K Keyboard 29 Shortcuts 30 L Licence Agreement 24 N Network Operation 32 Requirements 32 Wi Fi Wireless Network 32 Notes for Service Technicians 44 O Operational Safety 9 P Pixel Defect Types 45 Power Management Power Options 28 Power Supply 22 On Off Switch 22 Preparation for Starting Up 23 Proper...