Medion E15413, Instruction Manual

Page 1: ...39 6 cm 15 6 Notebook Instruction Manual ...

Page 2: ...Notes on the Battery 14 4 8 Cabling 14 4 9 Information about the Touchpad 15 4 10 Protecting the Display 16 4 11 Data backup 16 4 12 Ergonomics 17 5 Unpacking 18 6 Included with your Notebook 19 7 Views and description of the controls 20 7 1 Open Notebook 20 7 2 Left Side 21 7 3 Right Side 21 7 4 Bottom View 22 8 Power Supply 22 8 1 On Off Switch 22 9 Preparation for Starting Up 23 9 1 Starting th...

Page 3: ...tings 34 20 1 System recovery with PowerRecover optional 34 20 2 System Restore with Windows Recovery Options 35 21 UEFI Configuration 36 21 1 Executing the UEFI Configuration 36 22 FAQs Frequently Asked Questions 37 23 Customer Service 39 23 1 What To Do in Case of Hardware Problems 39 23 2 Find the Cause 39 23 3 Do You Need More Help 39 23 4 Driver Support 39 23 5 Transport 40 23 6 Cleaning and ...

Page 4: ...ese operating instructions They are an essential component of the product 1 1 Explanation of Symbols If a block of text is marked with one of the warning symbols listed below the hazard described in that text must be avoided to prevent the potential consequences described there from occurring DANGER Warning of immediate risk of fatal injury WARNING Warning danger of electric shock WARNING Warning ...

Page 5: ...e EC directives Due to the 5 GHz frequency range of the used wireless LAN solution use in EU countries is only permitted inside buildings Indoor use Devices with this symbol are only suitable for use indoors Fig A Fig B Polarity symbols On devices with barrel connectors these symbols indicate the polarity of the plug There are two variants for the polarity either the inner contact is positive and ...

Page 6: ...n Any other use is deemed improper and can cause personal injury or damage to the product Do not use the device in extreme environmental conditions 2 Declaration of Conformity MEDION AG hereby declares that this product conforms with the essential requirements and the remaining relevant regulations RE Directive 2014 53 EU Ecodesign Directive 2009 125 EC RoHS Directive 2011 65 EU Full declarations ...

Page 7: ...alta NL Netherlands NO Norway PL Poland PT Portugal RO Romania SI Slovenia SK Slovakia TR Turkey FI Finland SE Sweden CH Switzerland UK United Kingdom HR Croatia 2 1 Information on WLAN Frequency range 2 4 GHz 5 GHz Wi Fi standard 802 11 a b g n ac Encryption WEP WPA WPA2 Frequency range MHz Channel Max transmission power dBm WLAN 2 4 Ghz 2400 2483 5 1 13 20 WLAN 5 Ghz 5150 5250 36 48 23 WLAN 5 Gh...

Page 8: ...rs for children and people with reduced ability to operate electronics This device may be used by children over the age of 8 and by persons with limited physical sensory or mental abilities or by those without experience and knowledge if they are supervised or have been instructed in the safe use of the device and understand the ensuing dangers Children should be supervised to ensure that they do ...

Page 9: ...ervice life Liquids penetrating the device may impair the electrical safety of the product Avoid exposing the device to water droplets or spray and do not place anything containing water e g vases on or near the device Do not pour any fluids into the device In order to avoid any damage to the device ensure that the plug contacts do not come into contact with water under any circumstances If this s...

Page 10: ... noises can be heard coming from the mains adapter or the notebook or you notice smoke rising from the notebook or mains adapter the AC adapter or the attached power cable or plug is burnt or damaged Replace faulty mains cables mains adaptors only with original parts These parts should not be repaired under any circumstances the device housing is damaged or liquid has penetrated into the device Ha...

Page 11: ... is polluted with fine particles e g flour dust or sawdust Keep your notebook and all connected devices away from moisture and avoid dust heat and direct sunlight Non compliance with these instructions can lead to faults or damage to the notebook Do not use the notebook outdoors because external elements such as rain snow etc could damage it Setupandoperateallcomponentsonastable levelandvibration ...

Page 12: ...ebook can be stored between 0 C and 25 C although storage at 20 C 5 C is recommended During a thunderstorm unplug the AC adapter from the wall outlet For extra safety we recommend using an overvoltage protection device to prevent the notebook from sustaining damage as a result of power surges or lightning strikes NOTICE Risk of damage Large changes in temperature or fluctuations in humidity can ca...

Page 13: ...y from your notebook via the AC adapter pull the plug from the power outlet Plug the notebook s AC adapter into AC 100 240V 50 60 Hz earthed sockets only If you are not sure about the power supply at the set up location please ask your electricity supplier For extra safety we recommend using an overvoltage protection device surge protector to prevent your notebook from sustaining damage as a resul...

Page 14: ...d by the user themselves In this case the battery must be replaced by a service technician 4 8 Cabling Position the cables so that they cannot be stepped on or might cause a risk for tripping To avoid damaging the cables do not place any objects on them Do not connect peripheral devices such as keyboards mouse and monitor etc when the notebook is switched on to avoid damage to the notebook or the ...

Page 15: ...ove any unnecessary cables from your notebook to avoid possible interference 4 9 Information about the Touchpad NOTICE Risk of damage The touchpad is a highly sensitive input device and it will respond to a light touch and minimal pressure Never use undue force to operate the touchpad as this could damage or destroy it The touchpad is operated with the thumb or another finger and reacts to the ene...

Page 16: ...ay damage the housing or the device Always hold the display firmly by the middle when folding it back adjusting the position and closing it If the screen breaks there is a danger of injury If this happens pick up the shattered pieces wearing protective gloves and send them to your service centre for professional disposal Finally wash your hands with soap as the pieces may have been contaminated wi...

Page 17: ...he eyes to adjust and result in problems The parallel line of vision should also be maintained in relation to artificial lighting equipment In other words the same criteria and principles apply where the workspace is illuminated with artificial light Where space restrictions make it impossible to set up the screen as described then correct positioning rotating tilting of the notebook screen can pr...

Page 18: ...ur thighs of approximately 90 Your feet should be resting flat on the floor Use a foot rest if you need one but first make sure that your seat height has been adjusted correctly Head your head should be upright or bent very slightly forward Do not work with your head or upper body twisted As you work the top edge of the monitor should be at eye level or very slightly lower The distance between the...

Page 19: ...artment Please check that the contents are complete and notify us within 7 days of purchase if any of the following components are missing notebook with battery AC adapter with cable Instruction Manual Warranty documents The surfaces of the device are covered in protective film to prevent scratching during production and transport Remove the film once the device has been set up properly and before...

Page 20: ...20 7 Views and description of the controls 7 1 Open Notebook 7 8 1 2 3 4 5 6 1 Display 2 Webcam 3 Microphone 4 LED webcam 5 ON OFF switch 6 Keyboard ...

Page 21: ... 2 Left Side 9 10 11 12 9 DC In 10 HDMI Connector 11 USB Port 3 1 type A 12 USB 3 1 port type C with DisplayPort 7 3 Right Side 13 14 15 16 17 13 Battery LED 14 Audio combo mic in headphones 15 USB Port 2 0 16 Multi card reader 17 Kensington Lock ...

Page 22: ...button for approx 1 3 seconds 8 Power Supply 8 1 On Off Switch Open the notebook and hold the on off switch down briefly to switch the notebook on or off If it is no longer possible to switch off the notebook via the software keep the On Off switch pressed down for about 10 seconds Do not switch your notebook off while the HDD SSD is being accessed Otherwise data may be lost To protect the HDD SSD...

Page 23: ...ook please ensure that the AC adapter is connected Switch the notebook on by pressing the on off switch The notebook will now start and run through various installation steps The operating system cannot be used unless you agree to the terms and conditions of use during the installation process Have the information ready for access to Wi Fi or your email inbox in case you wish to set this up now Th...

Page 24: ...ment by checking Accept Only this entitles you to use the product in accordance with the terms and conditions The following animated windows simply contain information about using the new Windows operating system No entries of any kind may be made during the animation The Windows interface appears after the login process In the first few days following the initial installation Windows may update a...

Page 25: ...rge and discharge the new battery completely two or three times consecutively to ensure that it reaches its optimum performance 11 1 1 Shipping Mode The notebook is in secure transport mode after being unpacked this prevents accidental switching on and discharging the battery Before switching on for the first time you must connect the supplied mains unit and wait around 8 seconds before activating...

Page 26: ...ual operating time varies depending on the configuration of the power saving functions Note your notebook consumes more power when running certain applications The battery life will be reduced if the processor or graphics components of the notebook are used to capacity over an extended period of time This can occur in the case of games with elaborate graphics videos music editing or graphics editi...

Page 27: ...isplay after 10 minutes Initiate Sleep after 30 minutes when the system is operating on DC power Turn off the display after 5 minutes Initiate Sleep after 15 minutes The notebok exits Sleep when the On Off button is pressed 13 Display 13 1 Opening and Closing the Display The special design of the display hinges keeps the display closed without the need for an additional catch To open the notebook ...

Page 28: ... functions available to you is the same as on a conventional Windows keyboard Some functions are entered using the Fn key standard on most notebooks 14 1 1 Specific Keyboard Shortcuts Short Cuts Description Fn F1 Sleep The notebook goes into power saving mode after pressing this keyboard shortcut Fn F2 Airplane mode Switches the airplane mode on or off Fn F5 Brightness down Reduces the brightness ...

Page 29: ...objects e g a pen 15 Sound System Your notebook comes with a high definition audio system with 2 speakers DolbyTM Personal settings can be configured via the Dolby menu This ensures optimum support for all current programs and games 15 1 External Audio Connections Your Notebook has an integrated stereo speaker so you can always reproduce sound without additional devices Using the external connecti...

Page 30: ... so called Wi Fi access point may be used as a remote station A Wi Fi access point is a radio transmitting device that communicates with your Notebook and controls access to the connected network Wi Fi access points are frequently found in large offices airports train stations universities or Internet cafés They provide access to particular services and networks or to the Internet Access permissio...

Page 31: ...ough walls jacket pockets and briefcases using a Bluetooth device The transfer between Bluetooth devices occurs at the high frequency of 2 4 Gigahertz GHz Do not operate the Bluetooth function in locations e g hospitals aeroplanes etc where there is sensitive equipment Do not switch the device unless you are sure it will cause no interference 16 3 Airplane Mode In flight mode all wireless connecti...

Page 32: ...any damage to the contacts Where possible always connect your USB devices to the same port that they were originally installed on Otherwise they will be assigned a new ID and the drivers will need to be reinstalled 19 Securing Your Notebook 19 1 Password Setting Power on You can protect your notebook against unauthorised use with a power on password On switching on the notebook a password prompt w...

Page 33: ...he section Windows Hello If you have not yet created a PIN for the sign in process this needs to be created first In the welcome screen for Windows Hello click tap on the Get started button Enter your PIN in response to the next query Now scan the desired fingerprint The fingerprint needs to be read multiple times follow the instructions on the screen for this purpose Once the fingerprint has been...

Page 34: ...dows offers three options for reinstalling Windows on your notebook First ensure that you have backed up all important data and programs 20 1 1 Start System Restore Restart the device and press the F11 button during the boot process to start PowerRecover or Click on the PowerRecover app in the Start menu to start the program You will be offered the following options Create driver and tool rescue m...

Page 35: ...dows is reinstalled when you refresh your device Your personal files and settings are retained Windows is also reinstalled when you reset your device However your files settings and apps except for the apps pre installed on the device are deleted If your notebook does not start properly three times in a row the Windows recovery menu automatically appears 20 2 1 How to Refresh your Notebook Open th...

Page 36: ...nfiguration of your system provides you with a number of options for the configuration and operation of your notebook For example you can modify the operating mode for interfaces security features or power supply management The notebook has already been configured by the manufacturer to ensure optimum operation NOTICE Loss of data The notebook has already been configured by the manufacturer to ens...

Page 37: ... new identifier The operating system then treats it like a new device and tries to reinstall it Use the installed driver or connect the device to the port on which it was originally installed The notebook will not switch on If the notebook is in battery mode connect the notebook to the AC adapter and check that the battery is charged or being charged If you are already operating the notebook using...

Page 38: ...the case proceed as follows Right click on the Start button Then left click on Disk Management and confirm the window that now opens with OK Maximise the next window so that it is easier to work in it 1 In the lower part of the window you can now see the additional hard drive Click with the right mouse button in the area highlighted above Select the first option shown and confirm your selection by...

Page 39: ...ades or modifications to the initial configuration What is the model number of your notebook model number to be found on the rating plate of your product What peripheral devices do you use What messages if any appear What software were you using when the problem occurred What steps have you already taken to try and rectify the problem 23 4 Driver Support The system has been thoroughly and successf...

Page 40: ...apter Find out about the power and communication options available in your destination before travelling Where necessary purchase the required power adapter before departure When going through the hand luggage check at the airport it is recommended that you send the notebook and all magnetic storage media e g external hard drives through the x ray facility the device that scans your bags Avoid the...

Page 41: ... device again 23 7 Storage when not in use Store the notebook in a cool dry place if you are not going to use it for an extended period of time and make sure that it is protected from dust and extremes of temperature Remove all media from the USB slots and the card reader Remove all cables and connected peripheral devices When the notebook is not in use we recommend storing it in a bag to protect ...

Page 42: ... Use only original replacement parts Before opening the housing disconnect all power and connecting cables If the notebook is not disconnected from the power supply before being opened there is a risk that components could be damaged Internal components of the notebook may be damaged by electrostatic discharge ESD Carry out repairs as well as system enhancements or modifications at an ESD workplac...

Page 43: ...standard defines amongst other things the generally applicable guidelines relating to pixel defects Pixel defects are categorised into four fault classes and three defect types Every individual pixel consists of three sub pixels each of which is assigned a basic colour red green blue Pixel structure 5 Pixel Rows Sub Pixel Pixel blue green red 5 Pixel Pixel defect types Type 1 permanently illuminat...

Page 44: ...pe 1 Type 2 Type 3 Cluster Type 1 type 2 Cluster Type 3 1024 x 768 2 2 4 0 2 1280 x 800 3 3 6 0 3 1280 x 854 3 3 6 0 3 1280 x 1024 3 3 7 0 3 1366 x 768 3 3 7 0 3 1400 x 1050 3 3 8 0 3 1600 x 900 3 3 8 0 3 1920 x 1080 4 4 9 0 3 1920 x 1200 4 4 9 0 3 ...

Page 45: ...u can also contact our Service team via our hotline or by post Opening times Hotline number UK Mon Fri 08 00 20 00 Sat Sun 10 00 16 00 0333 3213106 Hotline number Ireland 1 800 992508 Service address MEDION Electronics Ltd 120 Faraday Park Faraday Road Dorcan Swindon SN3 5JF Wiltshire United Kingdom You can download this and many other sets of operating instruc tions from our service portal at www...

Page 46: ...right Mechanical electronic and any other forms of reproduction are prohibited without the written permission of the manufacturer Copyright is owned by the distributing company MEDION AG Am Zehnthof 77 45307 Essen Germany Please note that you cannot use the address above for returns Please always con tact our Customer Service team first ...

Page 47: ...em restore 34 Factory Settings 34 FAQ Frequently Asked Questions 37 I Included with your Notebook 19 K Keyboard 28 Shortcuts 28 L Licence Agreement 24 N Network Operation 30 Requirements 30 Wi Fi Wireless Network 30 Notes for Service Technicians 42 O Operational Safety 9 P Pixel Defect Types 43 Power Management Power Options 26 Power Supply 22 On Off Switch 22 Preparation for Starting Up 23 Proper...