Medion MD62463, Instruction Manual

Page 1: ...43 9 cm 17 3 Notebook Instruction Manual ...

Page 2: ... Notes on the Battery 14 4 8 Cabling 14 4 9 Information about the Touchpad 15 4 10 Protecting the Display 16 4 11 Data backup 16 4 12 Ergonomics 17 5 Included with your Notebook 19 6 Unpacking 19 7 Views and description of the controls 20 7 1 Open Notebook 20 7 2 Bottom View 21 7 3 Right Side 22 7 4 Left Side 22 8 Power Supply 23 8 1 On Off Switch 23 9 Preparation for Starting Up 23 9 1 Starting t...

Page 3: ...gs 34 20 1 System recovery with PowerRecover optional 35 20 2 System Restore with Windows Recovery Options 36 21 UEFI Configuration 37 21 1 Executing the UEFI Configuration 37 22 FAQs Frequently Asked Questions 37 23 Customer Service 39 23 1 What To Do in Case of Hardware Problems 39 23 2 Find the Cause 39 23 3 Do You Need More Help 39 23 4 Driver Support 40 23 5 Transport 40 23 6 Cleaning and Mai...

Page 4: ...ese operating instructions They are an essential component of the product 1 1 Explanation of Symbols If a block of text is marked with one of the warning symbols listed below the hazard described in that text must be avoided to prevent the potential consequences described there from occurring DANGER Warning of immediate risk of fatal injury WARNING Warning danger of electric shock WARNING Warning ...

Page 5: ...e EC directives Due to the 5 GHz frequency range of the used wireless LAN solution use in EU countries is only permitted inside buildings Indoor use Devices with this symbol are only suitable for use indoors Fig A Fig B Polarity symbols On devices with barrel connectors these symbols indicate the polarity of the plug There are two variants for the polarity either the inner contact is positive and ...

Page 6: ... Any other use is deemed improper and can cause personal injury or damage to the product Do not use the device in extreme environmental conditions 2 EU Declaration of Conformity MEDION AG hereby declares that this product conforms with the essential requirements and the remaining relevant regulations RE Directive 2014 53 EU Ecodesign Directive 2009 125 EC RoHS Directive 2011 65 EU Full declaration...

Page 7: ...alta NL Netherlands NO Norway PL Poland PT Portugal RO Romania SI Slovenia SK Slovakia TR Turkey FI Finland SE Sweden CH Switzerland UK United Kingdom HR Croatia 2 1 Information on WLAN Frequency range 2 4 GHz 5 GHz Wi Fi standard 802 11 a b g n ac Encryption WEP WPA WPA2 Frequency range MHz Channel Max transmission power dBm WLAN 2 4 Ghz 2400 2483 5 1 13 20 WLAN 5 Ghz 5150 5250 36 48 23 WLAN 5 Gh...

Page 8: ...rs for children and people with reduced ability to operate electronics This device may be used by children over the age of 8 and by persons with limited physical sensory or mental abilities or by those without experience and knowledge if they are supervised or have been instructed in the safe use of the device and understand the ensuing dangers Children should be supervised to ensure that they do ...

Page 9: ...ervice life Liquids penetrating the device may impair the electrical safety of the product Avoid exposing the device to water droplets or spray and do not place anything containing water e g vases on or near the device Do not pour any fluids into the device In order to avoid any damage to the device ensure that the plug contacts do not come into contact with water under any circumstances If this s...

Page 10: ... noises can be heard coming from the mains adapter or the notebook or you notice smoke rising from the notebook or mains adapter the AC adapter or the attached power cable or plug is burnt or damaged Replace faulty mains cables mains adaptors only with original parts These parts should not be repaired under any circumstances the device housing is damaged or liquid has penetrated into the device Ha...

Page 11: ...he air is polluted with fine particles e g flour dust or sawdust Keep your notebook and all connected devices away from moisture and avoid dust heat and direct sunlight Non compliance with these instructions can lead to faults or damage to the notebook Do not use the notebook outdoors because external elements such as rain snow etc could damage it Setupandoperateallcomponentsonastable levelandvibr...

Page 12: ...tebook can be stored between 0 C 32 F and 25 C 77 F although storage at 20 C 68 F 5 C 41 F is recommended During a thunderstorm unplug the AC adapter from the wall outlet For extra safety we recommend using an overvoltage protection device to prevent the notebook from sustaining damage as a result of power surges or lightning strikes NOTICE Risk of damage Large changes in temperature or fluctuatio...

Page 13: ...on the cable to avoid damage As long as the power adapter is connected to the mains it will always consume a small amount of power Plug the notebook s AC adapter into AC 100 240V 50 60 Hz earthed sockets only If you are not sure about the power supply at the set up location please ask your electricity supplier For extra safety we recommend using an overvoltage protection device surge protector to ...

Page 14: ...e it cannot be readily replaced by the user themselves In this case the battery must be replaced by a service technician 4 8 Cabling Position the cables so that they cannot be stepped on or might cause a risk for tripping To avoid damaging the cables do not place any objects on them Do not connect peripheral devices such as keyboards mouse and monitor etc when the notebook is switched on to avoid ...

Page 15: ...any interference radiation Remove any unnecessary cables from your notebook to avoid possible interference 4 9 Information about the Touchpad NOTICE Risk of damage The touchpad is a highly sensitive input device and it will respond to a light touch and minimal pressure Never use undue force to operate the touchpad as this could damage or destroy it The touchpad is operated with the thumb or anothe...

Page 16: ...ay damage the housing or the device Always hold the display firmly by the middle when folding it back adjusting the position and closing it If the screen breaks there is a danger of injury If this happens pick up the shattered pieces wearing protective gloves and send them to your service centre for professional disposal Finally wash your hands with soap as the pieces may have been contaminated wi...

Page 17: ...use problems for the eyes to adjust and result in problems The parallel line of vision should also be maintained in relation to artificial lighting equipment In other words the same criteria and principles apply where the workspace is illuminated with artificial light Where space restrictions make it impossible to set up the screen as described then correct positioning rotating tilting of the note...

Page 18: ...ot bent at an angle of more than 10 where possible Make sure that your wrists are not resting on the table edge itself Legs your thighs should be horizontal or angled slightly down Your lower legs should form an angle with your thighs of approximately 90 Your feet should be resting flat on the floor Use a foot rest if you need one but first make sure that your seat height has been adjusted correct...

Page 19: ...nt Please check that the contents are complete and notify us within 7 days of purchase if any of the following components are missing notebook MEDION with battery AC adapter with power cord Instruction Manual Warranty documents 6 Unpacking Choose a suitable place to set up the device before unpacking it Remove all the packaging material Please keep the packaging material in a safe place and only u...

Page 20: ...20 7 Views and description of the controls 7 1 Open Notebook 1 2 3 4 7 9 5 6 8 1 Display 2 Webcam 3 LED webcam 4 Microphone 5 Operating Indicator This indicator lights up when the system is powered on ...

Page 21: ...et button in battery operation If the notebook no longer responds you have the option to disconnect the device from the main battery using the reset button Take a paperclip which has been bent upwards at the tip and carefully insert this into the marked hole Press the reset button for approx 1 3 seconds 12 Stereo Loudspeakers ...

Page 22: ...his indicator lights up when the battery is charging 14 Audio combo mic in headphones 15 USB Port 2 0 16 Card Reader 17 Kensington Lock 7 4 Left Side 18 19 20 21 18 DC In 19 HDMI Connector 20 USB Port 3 1 type A 21 USB 3 1 port type C with DisplayPort ...

Page 23: ...ower cable to the adapter and then plug it into a power outlet Open up the display to the desired position using your thumb and forefinger The display should not be folded back by more than 130 Always hold the display firmly by the middle when folding it back adjusting the position and closing it Failure to do so may damage the display Never use force to open the display When first operating your ...

Page 24: ...to your notebook using a Microsoft account The Microsoft Store allows you to purchase new apps or update previously installed apps If you log in on a local account you can set up a Microsoft account later at any time Licence Agreement Please read through the licence agreement carefully It provides important legal information about the use of your software product To view the text in full you must ...

Page 25: ...es it is important to ensure that they are correctly used and charged so that the capacity of the battery is fully utilised and its service life is maintained for as long as possible The optimal charging temperature is approx 20 C Please also take note of the safety instructions on Safety Instructions Carry out a complete discharging and charging cycle once a month then store the device with appro...

Page 26: ...plete charge takes a few hours with the notebook switched off With the notebook switched on the charging process takes significantly longer The charging process is interrupted if the temperature gets too high Left click on the battery symbol in the taskbar to display the battery status and if necessary use the F1 key to open Windows Help 11 1 3 Quick Charging the Battery When the notebook is switc...

Page 27: ... need help with the power management of your notebook press the F1 key for Windows Help 12 1 Energy Saving Tips Tune the settings in Power Options to optimise the computer s power management Always disconnect the AC power cord or uninstall the battery pack or switch off the wall outlet if the computer would be left unused for a certain time to achieve zero energy consumption The power management f...

Page 28: ...e hibernate and shut down via Settings System Mains operation and Power save 13 2 Connecting an External Monitor The Notebook has an HDMI port for an external monitor Shut down your Notebook correctly Plug the external monitor s signal cable not included into the HDMI socket on the Notebook You can connect another monitor via the USB 3 1 port type C with DisplayPort function Please note that you w...

Page 29: ...ground lighting Turns off background lighting for the integrated display to save power The lighting is turned back on by pressing any key Fn F8 Display Switches the screen display between LCD external display and duplicate display Fn F9 Touchpad Switches the touchpad on and off Fn F10 Mute Switches the sound on or off Fn F11 Volume down Decreases the playback volume Fn F12 Volume up Increases the ...

Page 30: ...uce sound without additional devices Using the external connections provides you with an ideal opportunity to connect your Notebook to external devices The Fn F11 and Fn F12 keyboard shortcut enables you to adjust the volume You can change the settings by right clicking on the speaker symbol in the taskbar WARNING Impairment to hearing Listening through earphones or headphones at excessive volume ...

Page 31: ...ilt in DSL modems These so called routers establish the connection to the existing DSL Internet connection and the Wi Fi A connection can also be established to another end device withWi Fi functionality without an access point Without a router however the network is restricted to those devices directly connected to it If encryption is used for the transfer the same procedure must be used for all ...

Page 32: ...re disabled The airplane mode is disabled by default to ensure that all wireless connections are available 17 Card Reader The shape and capacity of a memory card can vary depending on the manufacturer You can use the following types of memory card SD SDHC SDXC 17 1 Inserting a Memory Card NOTICE Risk of damage Incorrectly inserting the memory card may damage the device Slide the memory card into t...

Page 33: ...book a password prompt will appear on the screen The password is set up in the UEFI configuraton NOTICE Risk of damage Please note that changes should only be carried out here by very experienced users as changes in the UEFI setting may have implications for the stable operation of the notebook Keep your password in a safe place If you forget your password you have no way of deleting it If this ha...

Page 34: ...Add another button in the pop up window to scan another fingerprint Once all of the fingerprints have been read click tap on the Close button in the pop up window to conclude the process 19 3 2 Removing the fingerprints Open the Start menu and click tap on Settings Accounts Sign in options Click tap on the Remove button under the heading Fingerprint in the section Windows Hello 20 Resetting the no...

Page 35: ...escue USB disk Create a support USB storage medium Update your PC without damaging your data Updates the device with the help of the Windows recovery options Keep my files All apps and settings will be deleted while personal data will be retained Remove everything All data apps and settings will be deleted Restore The device will be restarted and reset to the factory settings Reset to HDD user dat...

Page 36: ...x will now open select the recovery option Keep my files to refresh your notebook 20 2 2 How to Reset your Notebook Open the start menu Select the Settings app from the list Tap or click on Update Security Tap or click on the menu option Recovery Tap or click on Get started A dialogue box will now open select the recovery option Remove everything to completely reinstall Windows NOTICE Loss of data...

Page 37: ...ration You can only run the configuration program upon system startup If the notebook has already started up switch it off and restart it Press the F2 key to run the UEFI configuration 22 FAQs Frequently Asked Questions How do I activate Windows Windows is activated automatically as soon as an Internet connection is established The time is incorrect Click with the right mouse button on the clock i...

Page 38: ...ight up and the Notebook is in hibernation Solution Press the on off switch The background lighting has been disabled using the Fn F7 keyboard shortcut Solution Reactivate the background lighting by pressing any key The Notebook turns itself off during operation The battery may be fully discharged Plug the Notebook in using the AC adapter and charge the battery The Notebook cannot be switched on I...

Page 39: ...ometimes have quite trivial causes but they may also be the result of defective components We have included a brief troubleshooting guide below which may help to solve any problems If these tips don t do the trick then we ll be more than pleased to help you out Just give us a call 23 2 Find the Cause Start by carefully checking all the cable connections If the notebook is connected to peripheral d...

Page 40: ...ing information if you wish to transport the Notebook Switch the notebook off After transporting the notebook wait until the appliance has reached room temperature before switching it on Large changes in temperature or fluctuations in humidity can cause moisture build up within the notebook due to condensation This can cause an electrical short circuit Always use a notebook carrying case to protec...

Page 41: ...chpad e g glass cleaner Under no circumstances must liquids penetrate inside the device as this may cause damage Do not expose the screen to strong sunlight or ultraviolet light NOTICE Risk of damage To avoid damaging the device never allow the plug contacts to come into contact with water If this nevertheless happens it is essential that the plug contacts are rubbed dry before using the device ag...

Page 42: ...difications to your notebook should only be carried out by qualified specialists If you do not have the necessary qualifications have the work carried out by a qualified service technician Please contact your customer service department if you have technical problems with your notebook If a repair must be carried out please contact only our authorised service partners 24 1 Notes for Service Techni...

Page 43: ...anufacturing processes used occasionally one or more pixels can fail or become incorrectly controlled In the past there were a number of approaches for defining the permitted number of pixel defects However these approaches were mostly very complicated and varied from one manufacturer to the next When handling warranty issues for all of its display products MEDION therefore adheres to the strict a...

Page 44: ...half brightness one colour not illuminated flashing or flickering but not type 1 or 2 Supplement Type 3 cluster failure of two or more sub pixels within a 5 x 5 pixel block A cluster is a field of 5 x 5 pixels 15 x 5 sub pixels EN ISO 9241 307 error class II Resolution Type 1 Type 2 Type 3 Cluster Type 1 type 2 Cluster Type 3 1024 x 768 2 2 4 0 2 1280 x 800 3 3 6 0 3 1280 x 854 3 3 6 0 3 1280 x 10...

Page 45: ...u can also contact our Service team via our hotline or by post Opening times Hotline number UK Mon Fri 08 00 20 00 Sat Sun 10 00 16 00 0333 3213106 Hotline number Ireland 1 800 992508 Service address MEDION Electronics Ltd 120 Faraday Park Faraday Road Dorcan Swindon SN3 5JF Wiltshire United Kingdom You can download this and many other sets of operating instruc tions from our service portal at www...

Page 46: ...ght Mechanical electronic and any other forms of reproduction are prohibited without the written permission of the manufacturer Copyright is owned by the distributing company MEDION AG Am Zehnthof 77 45307 Essen Germany Please note that you cannot use the address above for returns Please always con tact our Customer Service team first ...

Page 47: ...tore 35 FAQ Frequently Asked Questions 37 I Included with your Notebook 19 K Keyboard 28 Shortcuts 29 L Licence Agreement 24 N Network Operation 31 Requirements 31 Wi Fi Wireless Network 31 Notes for Service Technicians 42 O Operational Safety 9 P Pixel Defect Types 44 Power Management Power Options 27 Power Supply 23 On Off Switch 23 Preparation for Starting Up 23 Proper Use 6 R Recycling 43 Repa...