Customer Service
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Errors and Possible Causes
The monitor is blank.
Confirm that the system is not in stand-by mode. Press any key on the keyboard to
test this out.
Wrong Date and Time:
Click the clock on the taskbar and correct the date and time.
After a system restart a new drive letter is assigned to the cards in the card slots.
This can happen, when the card reader re-initializes the slots during a system start.
New IDs might be assigned, which can lead to new drive letters for some cards.
No data can be accessed from the optical drive.
Check whether the disc is inserted correctly.
Is the optical drive displayed in Windows Explorer? If so, test another disc.
The keyboard does not work.
Check the cable.
Is the mouse functioning in another application program?
Are the batteries empty? Insert new batteries of the same type.
There is not enough room on the HDD.
Audio or video recordings need a great deal of memory (between 1 and 2
GB/hour). Safeguard files that you do not need on external media, such as
DVD/CD-Rs or hard drives or other external media e.g. the
MEDION
hard drive
HDDrive 2go
.
The All-In-One PC does not start up.
If all cable connections are correct, then try to reset the power supply of the PC. Set
the power switch at the rear of the PC to position 0 (OFF). Now press down the
main switch at the front of the PC for 10 seconds. Wait 5 more seconds and the re-
start the PC.
Summary of Contents for The Touch X9613
Page 8: ...Table of contents 2 ...
Page 14: ...Operational Safety 8 ...
Page 28: ...Getting Started 22 ...
Page 30: ...The Multi Touch Display 24 ...
Page 78: ...Software 72 ...
Page 80: ...Software 74 ...
Page 94: ...Recycling and Disposal 88 ...