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E
RRORS AND
P
OSSIBLE
C
AUSES
Flat bed scanner is not recognized:
¾
Have you connected the cable provided, according to the
installation instructions? Please check all cable connec-
tions.
¾
Did you restart the computer after installing the
software from the supplied CDROM?
¾
Is it possible that an active scanning operation has
not been completed? Check whether any programs
that have access to the scanner are open.
If applicable, close any scanner applications not re-
quired at the moment (e.g. OCR) to continue the de-
sired operation.
The scanned images require too much memory.
¾
The resolution selected is too high. If you require the
scanned material for printout. A lower resolution is
usually sufficient which decreases the size of the file.
¾
The file was stored in an uncompressed format (e.g.:
BMP). File formats such as JPG can store images with-
out noticeable loss of details and require only a frac-
tion of the original storage space.
Optical character recognition does not function properly or
not at all.
¾
Is the original document of good enough quality?
It is not possible to recognise some poor quality
faxes, hand writing or abstract fonts. Fonts used in
newspapers should be OK.
¾
Wrong resolution set.
¾
Microsoft Word may output an error message during
macro-update (installation).
This error can be ignored.
