MediTouch BalanceTutor, Service Manual

Page 1: ...972 9 8852935 45 Hamelacha Poleg industrial zone Netanya Israel Zip 4250574 PO Box 8306 DO 15 01 12 BalanceTutor service manual 211102 doc BalanceTutor Service Manual November 2021 BalanceTutor a dyna...

Page 2: ...NT 5 3 1 Tools for installation and or service 5 4 MAINTENANCE AND SAFETY INSPECTIONS 7 4 1 Preventive maintenance 7 4 2 Immediate maintenance 7 4 3 Annual inspections 7 4 4 Device cleaning 11 5 SOFTW...

Page 3: ...28 Mar 2016 Opening section Troubleshooting Ziv K 160328 3 May 2016 Adding Troubleshooting mechanical noise reduction Ziv K 160503 26 May 2016 Opening section Electrical connectivity Ziv K 160526 4 A...

Page 4: ...ould perform this maintenance and monitoring work Some safety checks or monitoring for examples harnesses and ropes running belt condition and position etc performed on daily basis It is not expedient...

Page 5: ...with in order to perform installation and service maintenance at the customer s site TOOL NAME COMMENTS IMAGE 1 Ratchet handle 1 2 Length 10 Can be found in one kit 2 Extension bar 1 2 Length 10 3 Rat...

Page 6: ...Philips Bit 2 titan grade Size PH2 12 Straight spirit level 13 Cordless electronic drill Impact drive Power 16V or 18V 14 Metallic snap knife 15 T Handle plug socket Metric Size 17x230mm 16 Plier Cutt...

Page 7: ...ly cable Power plugs are connected Accessories such as Harness and Support Lanyard where applicable and available 4 2 Immediate maintenance Immediate maintenance is necessary if Cable and or connector...

Page 8: ...and dirt Metal structure Perform visual check for all external metal components and inspect for broken cracked welding areas Electrical components Perform visual inspection for all electrical componen...

Page 9: ...urrent measuring according to VDE 0701 0702 sports and fitness machines or VDE 0751 IEC 60601 1 medical devices The measurement is equivalent to the single fault earth leakage current based on IEC 606...

Page 10: ...imit switch should not be activated if yes adjust the limiters locations 4 3 7 Homing process conducted correct Purpose Confirm perturbation plate return to physical zero of the device after Homing co...

Page 11: ...ay harm and damage the screen surface b Confirm the liquid Alcohol free Ammonia free and Phosphate free 4 4 2 Metal Harness Duration Daily Material Use a light moistened cloth to clean metal surfaces...

Page 12: ...s 2 4 for second driver 6 Restart the system 5 2 PC software update 1 Enter to Windows as an Administrator 2 Go to c balancetutor folder 3 Delete all file except the following File name Type Log Folde...

Page 13: ...l not sending correct values to Phidgets bridge Corrective actions Replace LoadCell 6 1 1 Cover removal 1 Use Hex Key No 3 A Remove three covers and place them in a secure place 6 1 2 Back pulley rele...

Page 14: ...olts release 1 Hex Key No 8 2 Ratchet Wrench 17mm A Release 4 bolts B Release two bolts nylock nuts 6 1 4 Sensor plate release A Lift no more than 1 2cm the upper frame B Pull the sensor from its posi...

Page 15: ...es during front motor activity or walking Corrective actions Padding upper plate ribs with EPDM Foam and PVC edge profiles MediTouch order P N PAC 23 11 01 Description BalanceTutor Damping Kit 6 2 1 C...

Page 16: ...he timing belt is too loose or tight Approximately more or less then 0 5cm when you pull and push the belt to its vertical axis Corrective actions 1 Release a little bit the two bolts of each side of...

Page 17: ...06 DO 15 01 12 BalanceTutor service manual 211102 doc 6 3 2 Case 2 Front transmission alignment Indication Components are not parallel Timing Wheels Front pulley etc Corrective actions Confirm that th...

Page 18: ...Axial tensions dry components that has mechanical interaction Corrective actions 1 Release all marked setscrews 2 Run the treadmill in different speeds for few minutes 3 During motor operation lubric...

Page 19: ...smission Indication Semi periodic metallic knocks during front motor operation Reason for error fault Setscrews in the two drive belt rollers are released Relevant to BT versions up to serial number A...

Page 20: ...afts and there holding bearings Can appear after assembly Corrective actions Release tensions between pulley shafts and its bearing 1 Remove the following covers only Hex key 3 2 Release two screws lo...

Page 21: ...elt is very dry which causing a high friction between the running board and the treadmill inner surface 2 Extreme high treadmill belt tension which caused by unappropriated tension of the back pulley...

Page 22: ...5 Front pulley replacement Reason for change Change pulley to have the construction with the centered v guide Corrective actions Replace pulley with a v guide construction 6 5 1 Cover Removal 1 Remov...

Page 23: ...2 Pulley Replacement 1 Release the two bolts T Handle Socket 17x230mm 2 Release the locking hex black bolts in the bearings Hex key 3 3 Remove two bolts holding the bearing 2pcs Wrench 17mm 4 Remove...

Page 24: ...ection in encoder channel wire or its connectors Corrective actions Check green cable or replace motor check more information in Fault Description at Epsilon EP Driver Installation Manual from Control...

Page 25: ...or can be moved manually Reason for error fault Lateral motor shaft and the gearbox not locked Corrective actions Strengthen locking bolt from the lateral gearbox to the later motor shaft 1 Remove the...

Page 26: ...ual inspection on impurity of DVI HDMI cable Screen setup check screen and pc connectors 6 8 1 Cable plugs not fully inserted connected Indication HDMI plug not fully inserted to PC HDMI socket Correc...

Page 27: ...ollowing cable Cable HDMI to DVI 1 8m Black B Remove covers 1 2 C Replace carefully the cable with a new white dashed route D Restart the system and press channel selection on the patient screen to de...

Page 28: ...tem not allocate correctly COM Ports for the Bluetooth devices Corrective actions Change COM Ports numbers 1 Logoff the application and enter as Btadmin user 2 Run Device Manager and press Ports 3 In...

Page 29: ...2935 45 Hamelacha Poleg industrial zone Netanya Israel Zip 4250574 PO Box 8306 DO 15 01 12 BalanceTutor service manual 211102 doc 5 Change port to 20 for COM3 and 21 to COM4 6 Confirm there are no con...

Page 30: ...D Creating Bootable USB Flash Disk UFD with image Restoring process 6 10 1 Prerequisites 1 Replace SSD drive of the computer inside the BT 2 Prepare two USB Flash Drives UFD type USB3 64GB 3 Prepare a...

Page 31: ...ing UFD1 Purpose of this procedure is to prepare an external bootable UFD so a Clonezilla software could run and using it to restore a complete new image to the new installed SSD 1 Insert computer you...

Page 32: ...ne Netanya Israel Zip 4250574 PO Box 8306 DO 15 01 12 BalanceTutor service manual 211102 doc 6 10 3 Preparing UFD2 Purpose of this procedure is to prepare the image repository in the external UFD2 1 U...

Page 33: ...nced Change Boot Option Filter to Legacy only Change Storage Video and Other PCI Devices to Legacy Press F4 System is automatically rebooted expected to enter Clonzilla 8 Select en_US UTF 8 English Pr...

Page 34: ...wing way BTxxx while xxx is the last number from the device serial number Restart the system 2 Install latest version of TeamViewer and send ID and Password to MediTouch TechTeam for remote access 3 C...