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TROUBLESHOOTING
1. Smoke comes out of the fireplace when the loading door is opened.
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The chimney cavity into which the 150mm flue pipe has been installed may be less
than the minimum 150mm requirement.
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Deposits (soot) may have built up in the chimney and be restricting the flow of waste
products.
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This flow rate is known as the “draw”.
2. The fireplace does not produce the expected heat into the room.
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A register plate may not have been installed.
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Has the register plate been sealed to prevent heat being drawn out the chimney to
waste?
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Green or wet wood is being burnt.
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The chimney has excessive draw (this is unusual). Seek installer advice with regard
to installing a Flue Draught Stabilizer.
The fireplace has been recessed into the existing fireplace and a lot of heat is
absorbed in the surrounding fireplace walls rather than being radiated into the room.
Pull the fireplace forward.
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For the maximum efficiency of heat transference into the room the fireplace should
be sited on the heart off the fireplace rather than recessed
3. The fireplace burns too fast.
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Use whole logs rather than split ones.
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The wood being used may be generally too small.
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The “air-tight” seal between the fiber rope on the doors and the casting may have
been lost, adjust door handle lock nuts to reinstate this seal.
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The chimney has excessive draw (seek installers advice on this point).
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The fiber rope seal between the door and the glass may be leaking.
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The glass is not sealed; gently tighten glass-retaining clips. Do not over tighten.
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The fiber rope on doors and glass has worn out. Replace.
