The manufacturer warrants to the original consumer-purchaser only that this product (Turano Cast Iron Fireplace) shall be free from defects in
workmanship and materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the
date of purchase. The manufacturer reserves the right to require photographic evidence of damage, or that defective parts be returned, postage
and/or freight pre-paid by the consumer, for review and examination. Megamaster obligation is limited to repair, replacement, or depreciated value,
at the option of Megamaster.
•
Cast iron body: 5 year LIMITED warranty (*Does not cover dropping, chipping, cracking, surface corrosion, scratches or rust.)
•
Removable parts: 1 year LIMITED warranty (*Does not cover dropping, chipping, cracking, surface corrosion, scratches or rust.)
The following is not covered by this guarantee or warranty:
1.
Glass Panel
2.
Rope and gasket seals
3.
Paint discolouration
Upon consumer supplying proof of purchase as provided herein, Manufacturer will repair or replace the parts which are proven defective during the
applicable warranty period. Parts required to complete such repair or replacement shall be free of charge to you except for shipping costs, as long
as the purchaser is within the warranty period from the original date of purchase. reasonable proof of your date of purchase. The original
consumer-purchaser will be responsible for all shipping charges of parts replaced under the terms of this limited warranty. This limited warranty is
applicable in South Africa only, is only available to the original owner of the product and is not transferable. Manufacturer requires, you should
retain your sales receipt and/or invoice. If the unit was received as a gift, please ask the gift-giver to send in the receipt on your behalf, to the
below address. Defective or missing parts subject to this limited warranty will not be replaced without registration or proof of purchase. Missing
parts needs to be reported within 7 days of purchase. This limited warranty applies to the functionality of the product ONLY and does not cover
cosmetic issues such as scratches, dents, corrosions or discolouring by heat, abrasive and chemical cleaners or any tools used in the assembly or
installation of the appliance, surface rust, or the discoloration. Surface rust, corrosion, or powder paint chipping on metal parts that does not affect
the structural integrity of the product is not considered a defect in workmanship or material and is not covered by this warranty. This limited
warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage. If an original replacement part is not
available, a comparable replacement part will be sent. You will be responsible for all shipping charges of parts replaced under the terms of this
limited warranty.
MANUFACTURER WILL NOT PAY FOR:
•Service calls to your home.
•Repairs when your product is used for other than normal, single
-family household or residential use.
•Damage resulting from accident, alteration, misuse, lack of maintenance/cleaning, abuse, fire, flood, acts of God, improper
installation, and
installation not in accordance with electrical or plumbing codes or misuse of product.
•Replacement parts or repair labour costs for units operated outside South Africa.
•Pickup and delivery of your product.
•Postage fees or photo processing fees for photos sent in as documentation.
•Repairs to parts or systems resulting from unauthorized modifications made to the product.
•The removal and/or reinstallation of your product.
•Shipping cost, standard or expedited, for warranty/non warranty and replacement parts.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
Repair or replacement of defective parts is your exclusive remedy under the terms of this limited warranty. Manufacturer will not be responsible for
any consequential or incidental damages arising from the breach of either this limited warranty or any applicable implied warranty, or for failure or
damage resulting from acts of God, improper care and maintenance, grease fire, accident, alteration, replacement of parts by anyone other than
manufacturer, misuse, transportation, commercial use, abuse, hostile environments (inclement weather, acts of nature, animal tampering),
improper installation or installation not in accordance with local codes or printed manufacturer instructions.
THIS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO PRODUCT PERFORMANCE SPECIFICATION OR
DESCRIPTION WHEREVER APPEARING IS WARRANTED BY MANUFACTURER EXCEPT TO THE EXTENT SET FORTH IN THIS LIMITED WARRANTY.
ANY IMPLIED WARRANTY PROTECTION ARISING UNDER THE LAWS OF ANY STATE, INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR USE, IS HEREBY LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
Neither dealers nor the retail establishment selling this product has any authority to make any additional warranties or to promise remedies in
addition to or inconsistent with those stated above. Manufacturer's maximum liability, in any event, shall not exceed the documented purchase
price of the product paid by the original consumer. This warranty only applies to units purchased from an authorized retailer and or re-seller.
If you wish to obtain performance of any obligation under this limited warranty, you should write to:
Megamaster Customer Service
PO Box 15, Woodlands,0072, South Africa
All consumer returns, parts orders, general questions, and troubleshooting
assistance can be acquired by calling
010 001 6342
or sending an e-mail to
service@megagroup.co.za
WARRANTY
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