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There are a number of common issues that can affect the signal quality or the operation of
WSTA-DP250PMS antenna system. The following sections address these issues and potential
solutions.
S i m pl e ch eck…………… ……. ….… ……………… ………… ………… …. 2 4
Causes and Remedies…..………………..………………………………….25
Simple check
Simple check
Simple check
Simple check
Can the antenna see the satellite?
The antenna requires an unobstructed view of the sky to receive satellite TV
signals. Common causes of blockage include trees, buildings, bridges, and
mountains.
Is there excessive dirt or moisture on the antenna dome?
Dirt buildup or moisture on the dome can reduce satellite reception. Clean the
exterior of the dome periodically.
Is it raining heavily?
Heavy rain or snow can weaken satellite TV signals. Reception should improve
once the inclement weather subsides.
Is everything turned on and connected properly?
Make sure your TV and receiver are both turned on and set up for the satellite
input. Finally, check any connecting cables to ensure none have come loose.
Causes and Remedies
Causes and Remedies
Causes and Remedies
Causes and Remedies
Receiver Fault
Your satellite TV receiver might be set up incorrectly or defective. First check the
receiver’s configuration to ensure it is set up for the desired programming. In the
case of a faulty receiver, refer to your selected receiver’s user manual for service
and warranty information.
Satellite Coverage Issue
Television satellites are located in fixed positions above the Earth’s equator and
beam TV signals down to certain regions of the planet (not worldwide). To receive
TV signals from a satellite, you must be located within that satellite’s unique
coverage area.
See “Appendix-B Satellite Coverage Map”
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roubleshooting
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roubleshooting
roubleshooting
