12
REPAIR AND WARRANTY
The instrument contains static sensitive devices, and care must be taken in
handling the printed circuit board. If an instrument’s protection has been
impaired it should not be used, but sent for repair by suitably trained and
qualified personnel. The protection is likely to be impaired if for example; it
shows visible damage; fails to perform the intended measurements; has
been subjected to prolonged storage under unfavourable conditions, or has
been subjected to severe transport stresses.
NEW INSTRUMENTS ARE GUARANTEED FOR 3 YEARS FROM THE
DATE OF PURCHASE BY THE USER.
Note:
Any unauthorized prior repair or adjustment will automatically
invalidate the Warranty.
INSTRUMENT REPAIR AND SPARE PARTS
For service requirements for Megger Instruments
contact
:
Megger Limited
or
Megger
Archcliffe Road
Valley Forge Corporate Centre
Dover
2621 Van Buren Avenue
Kent CT17 9EN
Norristown PA 19403
England.
U.S.A.
Tel: +44 (0) 1304 502 243
Tel: +1 610 676 8579
Fax: +44 (0) 1304 207 342
Fax: +1 610 676 8625
or an approved repair company.
Returning and Instrument for Repair
If it is necessary to retun an instrument for repair, a returns Authorisation
number must first be obtained by contacting one of the addresses shown.
You will be asked to provide key information, such as the instrument serial
number and fault reported when the number is issued. This will enable the
Service Department to prepare in advance for the receipt of your
instrument, and to provide the best possible service to you.
The Returns Authorisation number should be clearly marked on the outside
of the product packaging, and on any related correspondence. The
instrument should be sent, freight paid to the appropriate address. If
appropriate a copies of the original purchase invoice and of the packing
note, should be sent simultaneously by airmail to expedite clearance
through customs.
For instruments requiring repair outside the warranty period a repair
estimate will be submitted to the sender, if required, before work on the
instrument commences.
Approved Repair Companies
A number of independent instrument repair companies have been
authorised for repair work on most Megger instruments, using genuine
Megger spare parts. A list of approved companies is available from the UK
address shown on this page. Spare parts are also available.
Summary of Contents for AVO300 Series
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