DET2/3
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Calibration and repair
Calibration and repair
Megger operate fully traceable calibration and repair facilities to make sure your instrument continues to provide
the high standard of performance and workmanship that is expected. These facilities are complemented by a
worldwide network of approved repair and calibration companies, which offer excellent in-service care for your
Megger products.
Return procedure
Warning: This instrument contains a lithium ion high energy battery pack.
UK and USA Service Centres
1. When an instrument requires recalibration, or in the event of a repair being necessary, a Returns Authorisation
(RA) number must first be obtained from one of the addresses shown above.
The following information is to be provided to enable the Service Department to prepare in advance for
receipt of your instrument and to provide the best possible service to you:
Model (for example, DET2/3)
Serial number (found on the underside of the case or on the calibration certificate)
Reason for return (for example, calibration required, or repair)
Details of the fault if the instrument is to be repaired
2. Make a note of the RA number. A returns label can be emailed or faxed to you if required.
3. Pack the instrument carefully to prevent damage in transit.
4. Before the instrument is sent to Megger, freight paid, make sure that the returns label is attached, or that the
RA number is clearly marked on the outside of the package and on any correspondence.
Copies of the original purchase invoice and packing note should be sent simultaneously by airmail to expedite
clearance through customs. In the case of instruments which require repair outside the warranty period, an
immediate quotation can be provided when obtaining the RA number.
www.calcert.com
sales@calcert.com
1.800.544.2843
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