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                            MEI CASHFLOW SC / SC Advance  Page-14

SC Advance and CASHFLOW SC Diagnostic Codes (MMI LED)
LED Indicator

Status

You need to...

Green(Left)        - Solid

Yellow(Center)   - Off

Red(Right)          - Off

Normal

Take no action.

Green(Left)        - 1 Flash

Yellow(Center)   - Off

Red(Right)          - Off

Disabled by machine interface

Fix the machine interface  (i.e. check connection).

Green(Left)        - Solid

Yellow(Center)   - Solid

Red(Right)          - Off

Normal and cashbox cleaning 

recommended

Replace with a clean cashbox

Green(Left)        - 1 Flash

Yellow(Center)   - 1 Flash

Red(Right)          - Off

Disabled by machine interface and cashbox 

cleaning recommeneded

Fix the machine interface (i.e. check connection) 

and replace with a clean cashbox.

Green(Left)        - Off

Yellow(Center)   - Solid

Red(Right)          - Off

Cashbox not seated or not present

Reseat the cashbox.

Green(Left)      - Off

Yellow(Center) - 1 Flash

Red(Right)        - Off

Poor acceptance

Clean the acceptor head.

Green(Left)        - Off

Yellow(Center)   - 2 Flashes

Red(Right)          - Off

Jam in the acceptor

Clear the jam from the note acceptor.

Green(Left)        - Off

Yellow(Center)   - 3 Flashes

Red(Right)          - Off

Jam in the cashbox

Remove the acceptor head and clear the jam from 

the cashbox.

Green(Left)        - Off

Yellow(Center)   - 4 Flashes

Red(Right)          - 4 Flashes

Cashbox cleaning required

Replace with a clean cashbox.

Green(Left)        - Off

Yellow(Center)   - 8 Flashes

Red(Right)          - 8 Flashes

Security timeout

Wait for timeout to expire.

Green(Left)        - Off

Yellow(Center)   - Off

Red(Right)          - Solid

Cashbox full

Replace with an empty cashbox.

Green(Left)        - Off

Yellow(Center)   - Off

Red(Right)          - 1 Flash

Acceptor hardware fault

Replace the acceptor head with a programmed 

spare.

Green(Left)        - Off

Yellow(Center)   - Off

Red(Right)          - 2 Flashes

Interface board hardware fault

Replace the interface board.

Green(Left)        - Off

Yellow(Center)   - Off

Red(Right)          - 8 Flashes

Note timeout

Wait for timeout to expire.

Green(Left)        - Solid

Yellow(Center)   - Solid

Red(Right)          - Solid

Unprogrammed unit/Generic unit

Program unit with a service tool.

Green(Left)        - Flash

Yellow(Center)   - Flash

Red(Right)          - Flash

Unprogrammed unit/Generic unit

Program unit with a service tool.

TROUBLESHOOTING

MMI Diagnostic LED Codes 

(Continued)

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Summary of Contents for CASHFLOW SC

Page 1: ...MEI CASHFLOW SC SC Advance Operation Maintenance Manual...

Page 2: ...of CASHFLOW SC and SC Advance 5 Power Requirements 5 UPDATING SOFTWARE Using the CASHFLOW Portable Programing Module PPM 6 8 Replacing the PROM 9 11 MAINTENANCE Cleaning the Acceptor Module 12 Calibra...

Page 3: ...EASITRAX Soft Count Note 1 Retail models ending in 21 27 and 28 do not incorporate a barcode sensor G GDS N No Cashbox Note 2 EASITRAX model types will ultimately be available on most variants P PROM...

Page 4: ...IEW Serial Number 1 02Serial Number Codification Example Serial Number 27480369806 Description 27 Week Manufactured 0 52 4 Year manufactured Last Digit of Year 8 Manufacture Location 03 Configuration...

Page 5: ...identical CASHFLOW SC and SC Advance models Bill Entry Guides for CASHFLOW SC and SC Advance Not all bill entry guides fit in every machine Your choice regarding bill entry guides will depend on machi...

Page 6: ...G SOFTWARE There are two ways to perform software updates on the CASHFLOW SC or SC Advance note acceptor 1 By using the CASHFLOW Portable Programming Module PPM handheld device 2 By replacing the prog...

Page 7: ...LED and flashing red LED on the front of the PPM will indicate the device is busy 3 Both green and red LEDs on the PPM will light up solidly when the download has finished successfully The note accep...

Page 8: ...s allows you to manage handheld devices download files for devices change audit settings and upgrade PPM firmware Configuration allows you to load and save configurations to or from a file that can be...

Page 9: ...e by placing the palm of your hand on the front of the module and your fingers around the top of the yellow cover as shown in the dia gram to the right Pull the cover toward your hand and then lift up...

Page 10: ...PROM using a PLC puller 5 Insert the new PROM 6 To reinstall the yellow cover the acceptor module must remain open Position the back of the cover as shown below 7 Once the yellow cover is in the corre...

Page 11: ...dvance Page 11 Replacing the Programmed PROM Continued 8 Close the acceptor module and reinstall it into the chassis 9 If the power is on the note acceptor will power up and then perform a run and sta...

Page 12: ...2 Open the acceptor module by placing the palm of your hand on the front of the module and your fingers around the top of the yellow cover as shown in the diagram to the right Pull the cover toward y...

Page 13: ...g Cassette full Note LEDs not available on units that have straight feed bezels or shelf bezels The Out of Service line will toggle in concert with the flash codes EASITRAX Soft Count Diagnostic Codes...

Page 14: ...eptor Clear the jam from the note acceptor Green Left Off Yellow Center 3 Flashes Red Right Off Jam in the cashbox Remove the acceptor head and clear the jam from the cashbox Green Left Off Yellow Cen...

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