Troubleshooting
Rev 1.0
37
Mellanox Technologies
9.
The appliance is not
working and is unrespon-
sive
1. Reset the appliance.
If resetting the appliance does not work:
2. Unplug the appliance.
3. Wait 5 minutes.
4. Plug in the appliance, and press the Power Button w/Integrated
LED.
5. If the appliance does not come on, check the power supplies.
6. If the appliance comes on, use the UFM management software to
determine the cause of the shutdown.
7. If the appliance continues to be unresponsive contact Mellanox
Support.
Table 12 - Troubleshooting Issues and Resolutions
#
Issue
Resolution