1-833-454-0864
3 1
WARRANTY AND SERVICE
establish warranty period with the date from the original sales receipt.
12. Winners Products Engineering Ltd. reserves the right to make changes or improvements to products it produces in the future without
imposing on itself any obligations to install the same improvements in the products it has previously manufactured.
EXCLUSIONS
Winners Products Engineering Ltd. excludes from its warranty, the following:
Winners Products Engineering Ltd. excludes from its warranty, the following:
a. Failure to perform regular maintenance, safety checks and service, including (but not limited to) removal of insects from venturi
tubes, resulting in a flashback fire, damage caused by grease fires, flare-up fires or fires resulting from improper connection of hose
to gas source.
b. Part failure due to lack of cleaning and maintenance, part failure due to use of improper cleaning products, such as indoor stainless-
steel cleaners, abrasive and chemical cleaners, porcelain oven cleaner and other chemical cleaners which can cause damage to
surfaces.
c. Normal wear and tear, chipping and scratching on painted, porcelain enamel or stainless-steel surfaces, dents, discoloration caused
by environment or heat, surface corrosion, rust or rust perforation, chemical exposure in the atmosphere and other damages which
result with normal use.
d. Accidental damage, abuse, tampering or misuse, misapplication, vandalism, careless handling, modifications, neglect, improper
assembly or installation, environmental such as severe weather conditions or situations otherwise uncontrollable by the
manufacturer.
e. Damages caused by failure to follow proper usage, safety and maintenance instructions presented throughout this manual.
f.
Warping griddle top: It is very common for griddles to expand and contract during heating and cooling, and in some cases with
thermal shock the griddle can warp or pop-up temporarily, but will correct itself. This is likely to occur in the first couple months of
use but will correct itself with continued use. You can reduce the impact by only placing room temperature foods on the griddle,
never placing food right from the fridge or freezer onto the surface, and also not pouring water on the surface for cleaning.
There are no other express warranties except as set forth herein and any applicable implied warranties of merchantability and
fitness are limited in duration to the period of coverage of this express written limited warranty.