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P a g e
For pre-lit trees, if the tree does not illuminate
1. Check to make sure that all connectors are properly connected and the cord
is plugged firmly into the wall outlet. (If the tree comes with a foot pedal,
try stepping on the on/off button).
2. Check for loose connection between light string plugs and extension cords.
Loose Hinge Pin
1. Extra hinge pins are included for repairing the hinges. Place the branch into
the slot of the bracket.
2. Insert a new hinge pin through the hole and secure using the retainer washer.
Troubleshooting Tips
Spare Parts
Component
Hinge Pin Retainer
Hinge pin
1
1
Description
Quantity
1. Unplug adapter from the wall outlet first and then remove all ornaments
and decorations.
2. Disassemble the tree from the top to the bottom. Start with the tree top and
gently lift straight up to remove from section below and fold all branches
toward the pole.
3. Continue by gently lifting straight up each section(s) from the section below
and fold all branches toward the pole until the bottom section is removed
from the tree stand. Cover the protective cap on the poles to avoid
damaging the internal parts.
4. Carefully place all tree sections into the storage bag (if included) or original
packing box. For best fit in the tree bag, lay the tree sections facing
opposite directions, with the poles towards the middle. The treetop section
shall be placed last in the middle of the bag before zipping up.
5. When not in use, please store your tree in a cool, dry place away from sunlight.
Exposing your tree to excessive heat or humidity may damage your tree.
Storage Instructions
