TROUBLESHOOTING GUIDE
BEFORE REQUESTING SERVICE, PLEASE REFER TO THE FOLLOWING CHART FOR THE SYMPTOM AND
POSSIBLE SOLUTION.
SYMPTOMS
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
CD PLAYER
CD PLAYER WILL NOT OPERATE
FUNCTION SELECTOR SWITCH
SET FUNCTION SELECTOR SWITCH TO
NOT SET TO CD POSITION
CD POSITION.
CD NOT INSTALLED OR
INSERT CD WITH LABEL
INSTALLED UPSIDE DOWN.
SIDE UP.
CD SKIP WHILE PLAYING.
DISC IS
DIRTY OR SCRATCHED.
WIPE DISC WITH A SOFT CLOTH OR
TRY ANOTHER DISC.
RADIO
FM STEREO INDICATOR
STATION NOT PROPERLY TUNED.
RETUNE THE FM STATION.
DOESN’T LIGHT
BAND/FM MODE SWITCH IS SET
SET BAND/FM MODE SWITCH TO FM
TO FM POSITION OR STATION IS
STEREO POSITION OR TUNE TO A
BROADCASTING IN MONO.
STEREO BROADCAST STATION.
NOISE OR SOUND DISTORTED
FM TELESCOPIC ANTENNA NOT
FM - EXTEND THE TELESCOPIC
ON AM OR FM BROADCASTS
EXTENDED OR WEAK STATION.
ANTENNA.
AM - ROTATE UNIT UNTIL BEST
RECEPTION IS OBTAINED.
NO SOUND
STATION NOT PROPERLY TUNED.
RETUNE AM OR FM STATION.
FUNCTION SELECTOR SWITCH
SET FUNCTION SELECTOR SWITCH
NOT SET TO RADIO POSITION.
RADIO POSITION.
VOLUME CONTROL IS AT MINIMUM
INCREASE VOLUME.
POSITION.
CASSETTE
NO SOUND
FUNCTION SELECTOR SWITCH NOT
SET FUNCTION SELECTOR SWITCH TO
SET TO TAPE POSITION.
TAPE POSITION.
NO RECORDING ON TAPE.
CHECK CASSETTE.
CASSETTE DOES NOT PLAY
PLAY BUTTON IS NOT PRESSED
PRESS THE PLAY BUTTON OR REWIND
THE PLAYBACK
OR THE TAPE MUST BE REWOUND.
THE TAPE.
SOUND DISTORTION OR SLOW
DIRTY HEAD, TAPE TOO OLD OR
CLEAN THE HEAD OR REPLACE
ERRATIC SPEED.
WORN OUT.
PRE-RECORDED CASSETTE TAPE.
WEAK OR DISTORTED
CASSETTE TAPE IS POOR QUALITY
CHANGE TO ANOTHER CASSETTE TAPE.
RECORDING.
OR BATTERIES ARE WEAK.
CHECK BATTERIES.
GENERAL
NO SOUND
AC CORD NOT CONNECTED
CHECK AC CORD CONNECTIONS OR
PROPERLY OR WEAK OR DEAD
REPLACE WEAK OR DEAD BATTERIES.
BATTERIES.
HEADPHONE PLUGGED INTO
REMOVE HEADPHONE PLUG FROM
PHONE JACK.
JACK.
VOLUME CONTROL SET TO
INCREASE THE VOLUME
MINIMUM.
Customer Service : 1-800-919-3647
