6
TROUBLESHOOTING GUIDE
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE
VISIT OUR WEBSITE AT WWW.MEMCORPINC.COM OR CONTACT
CUSTOMER SERVICE AT 1-800-919-3647
FOR PARTS & ACCESSORIES, CONTACT FOX INT’L AT 1-800-321-6993.
SYMPTOM
SOLUTION
Shredder does not run.
Power cord is not plugged in.
The inserted paper(s) are beyond the shredder
capacity. Use 5 or less pages at once.
The motor is overheated due to continuous
shredding. Do not use shredder for 20
minutes.
Shredder running, but no
Empty wastebasket as it is full.
paper is inserted.
Paper is stuck in the shredder, clear the
them from the shredder.
When inserting envelopes or The width of the pages is not wide enough to
similar small pages, the
touch the sensor at the center of the shredder.
shredder does not activate.
Press the CLEAR button and shred the non-
shredded paper completely.
Before requesting service, please refer to the following troubleshooting
guide. Many questions/problems you may be having will be answered simply.
MPS2800.O/M.QXD 8/12/02 11:35 AM Page 6
