49
TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOM
DISCS
The unit does not start playback.
Some functions do not operate as
stated.
Selected language is not being
shown in the subtitles, or spoken.
Subtitles are not working properly.
Angle cannot be changed.
TV display shows "No Signal" or
is blank.
POSSIBLE SOLUTION
Insert disc correctly.
Make sure to insert a playable disc as
shown on page 17.
Place the disc on the disc tray correctly
inside the guide.
Clean the disc.
This is normal; try another function.
This is normal; try another disc.
This is normal; try another disc.
Turn the subtitles on.
Try another disc, or wait for a scene
which allows a different camera angle.
Connect Video Out as shown on
page 9.
POSSIBLE CAUSE
Disc not inserted, or inserted upside-down.
A non-playback disc is inserted.
The disc is not placed in the guide.
The disc is dirty.
Some features and functions are not
available on all discs.
If the audio or subtitle language does not
appear on the disc, then the initial setting
will not be seen/heard.
Subtitles appear only when the discs
contain them.
Subtitles are not turned on.
Angles may not be recorded on the disc
(see disc jacket/case), or they may only
be recorded on certain scenes.
Some TVs do not support 1080i output.
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT:
WWW.MEMOREX.COM
FOR CONSUMER REPLACEABLE PART(S), SEE PART NUMBER(S) ON PAGE 7, AND THEN
CONTACT PARTS AND ACCESSORIES FULFILLMENT CENTER AT: 1-800-379-8439.
TROUBLESHOOTING FOR BD-LIVE
If you receive an error stating you do not have enough storage space for a download, connect the media to your computer
and remove some of the files, completely erase the media (see page 20) or insert different media with enough storage.
If you receive an error while downloading, try the following:
The BD-Live server may be busy or may not be in service. Please try downloading your content again at another time.
To update the Firmware please visit our website at: www.memorex.com
