SDM-9220/9230 Hardware Installation Guide
8-4
Memotec Inc.
User equipment con-
nection does not work
No power to user equipment Make sure AC power outlet
has power
Make sure user equipment
is properly plugged in and
switched on
Incorrect cable connection
Make sure you have the
correct HD-26 custom
cable for the gender and
interface of the user equip-
ment (see
Cable Specifications” on
page 6-6
)
Make sure the cable is
properly plugged into the
serial port and the user
equipment
Modem signals down
Enter
DPORT
at the con-
sole command line to view
the current modem signal
status on all ports
If modem signals are
down, make sure the
modem is plugged in,
switched on and properly
connected to the port
Symptom
Possible Problem
Solution
Summary of Contents for NetPerformer SDM-9220 Series
Page 1: ...NetPerformer SDM 9220 SDM 9230 Hardware Installation Guide ...
Page 8: ...Memotec Inc ...
Page 12: ...Memotec Inc ...
Page 13: ...1 Memotec Inc 1 1 Preface ...
Page 24: ...SDM 9220 9230 Hardware Installation Guide 1 12 Memotec Inc ...
Page 25: ...2 Memotec Inc 2 1 Compliance Information ...
Page 39: ...Compliance Information Memotec Inc 2 15 2 3 3 Compliance to China RoHS ...
Page 41: ...3 Memotec Inc 3 1 Unpacking ...
Page 47: ...4 Memotec Inc 4 1 Hardware Installation ...
Page 80: ...SDM 9220 9230 Hardware Installation Guide 4 34 Memotec Inc ...
Page 81: ...5 Memotec Inc 5 1 Product Description ...
Page 113: ...6 Memotec Inc 6 1 Serial Port and User Equipment Connections ...
Page 122: ...SDM 9220 9230 Hardware Installation Guide 6 10 Memotec Inc ...
Page 123: ...7 Memotec Inc 7 1 Networking Features ...
Page 127: ...8 Memotec Inc 8 1 Troubleshooting Tips ...