If the problems still persist even after the following proper countermeasures have been taken,stop using the product immediately to avoid
any unforeseen damage or injury.Disconnect the power plug from the main outlet socket and consult the authorised the sales agent.Do not
attempt to repair or midify the equipment at home.
TROUBLE SHOOTING
Possible Cause
Solution
The buttons on controller
cannot work.
The power supply main switch is not turned on; The controller does
not connected with electric cabinet through interface.
The power supply plug is detached or the fuse isburned out.
Some noise, such as squeak, is heard during
massage.
The sound is caused bymassage roller rubbing against the internal
cloth material.
Other noise is heard during knocking massage
and kneading massage.
Voice of knock is heard when kneading and
knocking functions are replaced.
The sound “Bi Bi” is heard during air pressure
massage.
The sound is made when machine is working; It is not machine fault.
Massage roller stops working.
Some buttons on controller cannot work.
The Massage Chair stops working
automatically during massage.
If abnormal phenomenon still exists after above measures have been taken to the Massage Chair, please contact our company or
designated maintenance center for repair.
The sound is made when airbag exhausts air.
Over pressure is exerted on backrest, so roller is
forced to stop working.
The fixed working time is over or power is off.
The chair is over temperature due to using for a long time; So the
automatic protection device is started up.
Disturbed by external power supply.
It is invalid under current working mode.
The controller directly contacts foreign matter.
Turn on power supply main switch; Properlyconnect the
controller with electric cabinet through interface.
Insert the power plug into the socket firmly, or replace a new
fuse with the same mode.
It is normal sound, not affecting product's
performance and lifetime.
When reduce the pressure, the massage roller will resume work
automatically.
Restart up chair, check power socket, and ensure power
supply is connected well.
Turn off power supply, restart up the Massage Chair when its
internal temperature returns to normal.
Turn off power supply, restart up the Massage Chair.
It is a normal phenomenon.
Turn off power supply, clean up control panel, and then turn
on power supply again.
Problem
CLEANING AND MAINTENANCE
Before cleaning, please ensure that the power supply main switch has already been turned off, and power plug has been disconnected
from socket.
Wipe off dust, keep Massage Chair clean, and do not put it in damp place.
If the Massage Chair does not be used for a long period of time, please cover it with a dustproof cover.
Wipe the Massage Chair with wet towel dipped with neutral detergent or leather dedicated cleaner, then wipe the detergent or cleaner
with soft dry towel.
Wipe controller with soft dry towel, and forbid to wash the controller with water, to avoid leading to malfunction.
Please do not use corrosive cleaning agents like bananaoil, benzene to clean the Massage Chair, to avoid causing leather or plastic
decoloration, aging, or crazing.
Please do not place the Massage Chair exposed to strong sunlight or high temperature as this may cause leather decoloration.
CAUTION
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