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IMPORTANT INFORMATION & CLASS

The REAL chair has interchangeable components, accessories and functions with setting options for individual adaptation. 

The chair must only be used by the person for whom it was prescribed and for the purpose for which it is intended. 

The chair is intended for indoor use only and must not be used outdoors. The chair must not be exposed to extreme cold 

or heat, prolonged sunlight or other radiation. The chair must not be exposed to water, other fluids or chemicals. Warning! 

Metal surfaces may become very hot if they are exposed to direct sunshine. The chair must not be equipped with any other 

accessories or components other than those approved by Mercado Medic AB. To maintain the CE marking, modifications 

or changes must not be carried out without Mercado Medic AB’s approval 

http://mercado.se/mercado-dokument/

Repairs and other technical measures may only be carried out by personnel authorised by Mercado Medic AB. Read this 

manual carefully before using the chair for the first time.

NECESSARY INFORMATION BEFORE USE

 

1.  Adjust the armrests to a suitable height and lock the knob for height adjustment. 

2.  Fit the back pole in the intended bracket and lock the knob for height adjustment of the backrest. 

3.  Fit the brake lever in the intended bracket (left or right side). Does not apply to electric brakes. 

4.  All wheels and knobs must be tightened before sitting in the chair. 

5.   The brake on the chair must always be applied when getting in and out of the chair. The brake must be checked on 

a regular basis.

6.   Applies to electric chairs: Charge the chair according to the instructions in this manual.  

NOTE! Chairs should be charged daily.

7.  The chair must not be used with the back and/or armrests removed.

FAMILIARISE YOURSELF WITH YOUR REAL 9500/9600 EL 24V

•  REAL 9500/9600 EL complies with protection class II, Internal battery.

•  REAL 9500/9600 EL complies with protection type B.

•  REAL 9500/9600 EL has been EMC tested and tested in accordance with EN 60601-1-1 and EN 60601-1-2, 

and must therefore be handled in accordance with our instructions for use and care.

•  REAL 9500/9600 EL complies with IP 21. IP2X covers contact protection for fingers etc., preventing access to 

hazardous parts with fingers or similar. IPX1 covers dripping water protection, light shower from above.

•  REAL 9500/9600 EL “can” affect and be affected by RF equipment in its immediate vicinity that generates 

electromagnetic fields. For example, communications systems, electricity generators and similar equipment “can” affect 

the control system. Additional information is available to download from 

https://mercado.se/mercado-dokument/

•  Max. user weight, adult: REAL 9500/9600 MANUAL 140 kg. REAL 9500/9600 EL 150 kg.

•  Max user weight, child: REAL 9500/9600 MANUAL 75 kg. REAL 9500/9600 EL 75 kg.

•  REAL 9000 9500/9600 is approved for parking with the brake applied on inclines of up to five degrees in all 

directions. If the chair is parked with the brake applied on steeper inclines, it may begin to slide.

•  NOTE! The electrical functions on REAL 9500/9600 EL chairs may be used for max. 10% of the time (max. 2 mins/20 mins). 

The electronics measure the activity and shut down the electrical functions if this limit is exceeded. 

•  Only tested and approved batteries and chargers from Mercado Medic AB may be used with REAL 9500/9600 EL.

•  Warning! Do not plug anything other than the electrical accessories adapted by Mercado Medic AB into the control 

system’s contacts.

•  Mercado Medic’s armrests, seats, backrests, etc. have been developed and produced to be free from toxic substances 

and allergens.

•  The chair is tested and approved for use b5°C and +40°C and 15 to 90 % non-condensing humidity. If the 

chair has been stored in an environment outside these limits, it must be left to acclimatise before use in order to ensure 

that it can be used safely.

•  REAL 9500/9600 EL has an electric lifting mechanism that can lift the patient so high that, in the worst case, there 

is a risk of falling. If the patient cannot get out of the chair from its highest position, the seat height should never be 

set higher than the position at which the patient’s feet touch the ground. The only exception to this is cases where the 

patient can summon help via a home-help alarm or telephone.

•  If REAL 9500/9600 EL is equipped with leg supports, the user’s feet must remain on the footplate when using the 

electrical functions.

•  The chair must be moved with care. Before moving off, consideration must be given to the surroundings. Any pets or 

children on the floor could be easily run into. The chair must only be used to sit on and should not be regarded as a toy 

by either children or adults.

•  REAL 9500/9600 EL is approved for transportation/storage at temperatures between -25°C and +60°C, and in up to 

90% non-condensing relative humidity.

•  The chair must be transported in the intended cardboard box on a pallet. If the chair is transported by car, it must be 

strapped in place using straps over both the base and the seat, and it should be set to the lowest possible seat height.

•  Repairs and other technical measures may only be carried out by personnel authorised by Mercado Medic AB.

•  The chair must not be used at altitudes greater than 2,000 m above sea level.

•  REAL 9500/9600 is always delivered as standard with seat, back and armrests, and a handheld controller for chairs 

with electrical functions.

•  REAL 9500/9600 must not be moved when the seat is in the raised position.

•  The warranty period is two (2) years unless otherwise agreed. For warranty cases, please contact Mercado Medic AB.

•  The max. service life is ten (10) years.

•  REAL 9500/9600 can be supplemented with a variety of accessories. All accessories must be fitted so that there is no 

risk of small parts (such as fuses etc.) coming loose. All cables must be secured with cable ties to the chair’s frame to 

minimise the risk of strangulation.

Summary of Contents for REAL 9500 EL

Page 1: ... the chair have been tested and approved in accordance with EN 1021 1 and EN 1021 2 Mercado Medic AB is certified in line with ISO 9001 ISO 14001 and ISO 13485 and complies with applicable labour and environmental legislation If you have any questions about your product or if something unexpected happens please contact your prescriber first otherwise you are welcome to contact us at Mercado Medic ...

Page 2: ......

Page 3: ...TABLE OF CONTENTS YOUR REAL 9500 9600 EL 24V PAGE 4 IMPORTANT INFORMATION CLASS PAGE 4 USER MANUAL PAGE 5 INDIVIDUAL ADAPTATION PAGE 8 CLEANING MAINTENANCE PAGE 8 SERVICE RECONDITIONING LIST PAGE 9 ...

Page 4: ...g with the brake applied on inclines of up to five degrees in all directions If the chair is parked with the brake applied on steeper inclines it may begin to slide NOTE The electrical functions on REAL 9500 9600 EL chairs may be used for max 10 of the time max 2 mins 20 mins The electronics measure the activity and shut down the electrical functions if this limit is exceeded Only tested and appro...

Page 5: ...lip locks and the back recliner cannot be pulled out The Comfort back mechanism is available in a low and high design illustrated chairs have a low back The back mechanism has separate controls for height 1 and angle of the backrest 2 Loosen the knob set the desired position for each adjustment 1 and 2 and then lock the knob The recliner angle is adjusted using the lever 3 USER MANUAL 3 4 1 Medic ...

Page 6: ...ed button 3 It has a holding circuit and only requires a short press to activate the braking function To brake the chair press button 3 again SEAT TILT The gas spring tilt is controlled by a gas spring It is operated using the lever 1 under one side of the armrest standard left The armrests are included in the tilting to ensure the best support in all tilt positions If the chair has electric tilt ...

Page 7: ...rger from the wall socket Do not sit on the chair when it is charging CONNECTING AND DISCONNECTING THE BATTERY During longer periods of storage the battery automatically goes into sleep mode after seven days The battery can also be forced into sleep mode by connecting a 9 V power supply item no 804823 to the charging outlet and waiting at least five seconds before disconnecting the power supply If...

Page 8: ... controller If a fixed control unit is being used instead of a handheld controller the same emergency stop function can be initiated by pressing the button for movement in another direction CLEANING MAINTENANCE The chair should be wiped down and kept clean from dust and dirt The chair should be washed using a disinfectant with PH 7 12 concentrated with the exception of the padding Plush upholstery...

Page 9: ...le of Manufacturer and is responsible for the CE marking of a Product that is put back on the market This means that if a full refurbishment has been performed by authorised personnel at the Principal this unit takes over the manufacturer s liability and responsibility for CE marking from Mercado Medic AB 1 Electronics unit 1 1 Electronics function cleaning Check the electronics and see which elec...

Page 10: ...ipped with crank tilt controls check that there is no play and that all screws are tightened 6 8 Coxit mechanism control Make sure that the knobs for the flaps turn easily and are securely locked with the counter nut 7 Back mechanism 7 1 Function wear Check and replace any worn parts and make sure that moving parts are working correctly 7 2 Attachment tightening Check that all screws knobs and whe...

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Page 12: ... Postal address PO Box 1074 SE 181 22 Lidingö Switchboard is open Mon Fri 08 00 16 30 Tel 46 0 8 555 143 00 Fax 46 0 8 555 143 99 E mail info mercado se Space for product label with serial number Service and technical support PO Box 1074 SE 181 22 Lidingö Telephone hours for the service line Mon Fri 08 00 12 00 and 13 00 16 00 CET CEST Tel 46 0 8 555 143 08 Fax 46 0 8 555 143 99 Mobile phone 46 0 ...

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