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CHARGING, CONT.

NOTE!

It is particularly important to charge the battery in chairs with electric brakes, electric tilt mechanisms and 
electric backs because these functions require a high battery capacity to be maintained. Guarantee these 
functions by recharging the battery once a day. The battery may only be replaced by personnel authorised by 
Mercado Medic AB. See assembly instructions, Battery replacement. 

TROUBLESHOOTING FOR ELECTRICAL FUNCTIONS ON YOUR CHAIR

There are no movements at all:
The battery might need to be charged. See the instructions on the previous page.
An internal error may have been detected by the system, which then shuts down one or all of the function 
channels and switches on the warning light on the handheld controller. The system will be reset automatically 
after 10 seconds. If the error has been resolved, then all channels will be unlocked and the warning light will be 
switched off.
The button lock may be enabled. To enable or disable the button lock for a certain function, press and hold both 
of the directional arrows on the relevant button for at least three seconds.

The electrical functions on the chair are slow:
The battery needs to be charged. See the instructions on the previous page.

If none of the above measures resolve the issue, servicing may be required. Please contact your technical 
assistance centre. Alternatively, get in touch with Mercado Medic AB. You will find our contact details on the last 
page of this manual.

EMERGENCY STOP

If, for whatever reason, the system does not interrupt a movement after the corresponding function button has 
been released, the movement can be interrupted by pressing down any of the other buttons on the handheld 
controller. If a fixed control unit is being used instead of a handheld controller, the same emergency stop 
function can be initiated by pressing the button for movement in another direction.

CLEANING & MAINTENANCE

•   The chair should be wiped down and kept clean from dust and dirt. 
•   The chair should be washed using a disinfectant with PH 7–12 (concentrated), with the exception of the padding. 
•   Plush upholstery has to be washed with a foam wash; 
 

 

1. Remove loose dirt, crumbs and the like. 

 

 

2. Apply a thin layer of foam and rub the foam in evenly with a damp cloth. 

 

 

3. Wipe with a clean and lightly dampened cloth. 

 

 

4. Vacuum clean when dry. 

•   Artificial leather has to be washed with soapy water or alternatively wiped off with an alcohol solution, e.g. disinfectant.
•  Leather upholstery requires a little extra maintenance;
 

 

- Spills must be wiped up immediately with a damp cloth, never use strong cleaning agents.

 

 

- Prevent upholstery from coming into contact with personal care products, such as make-up, hair gel, etc.

 

 

- Do not allow pets on leather furniture, their claws may scratch the leather.

 

 

- Avoid direct and prolonged exposure to sunlight, it may fade the leather in the long run.

•    Seats, backrests and other padded parts are not manufactured in sealed materials for functional reasons. 

When reconditioning, padded parts should be replaced for hygienic reasons.

•    The electric lifting mechanism should be checked regularly for dust, dirt and stability: Raise the seat to its highest 

position. Clean with a cloth. Do not use any water or solvents. Then lubricate the cylinder using a thin layer of Teflon 
or silicone-based grease. 

•    The user or their assistant should dust off the padded parts of the chair, and wipe and clean them in accordance with 

the instructions above to the best of their ability and as needed. If this is not done satisfactorily, the chair will need to 
be reconditioned in order to guarantee hygienic safety.

Summary of Contents for REAL 9500 EL

Page 1: ... the chair have been tested and approved in accordance with EN 1021 1 and EN 1021 2 Mercado Medic AB is certified in line with ISO 9001 ISO 14001 and ISO 13485 and complies with applicable labour and environmental legislation If you have any questions about your product or if something unexpected happens please contact your prescriber first otherwise you are welcome to contact us at Mercado Medic ...

Page 2: ......

Page 3: ...TABLE OF CONTENTS YOUR REAL 9500 9600 EL 24V PAGE 4 IMPORTANT INFORMATION CLASS PAGE 4 USER MANUAL PAGE 5 INDIVIDUAL ADAPTATION PAGE 8 CLEANING MAINTENANCE PAGE 8 SERVICE RECONDITIONING LIST PAGE 9 ...

Page 4: ...g with the brake applied on inclines of up to five degrees in all directions If the chair is parked with the brake applied on steeper inclines it may begin to slide NOTE The electrical functions on REAL 9500 9600 EL chairs may be used for max 10 of the time max 2 mins 20 mins The electronics measure the activity and shut down the electrical functions if this limit is exceeded Only tested and appro...

Page 5: ...lip locks and the back recliner cannot be pulled out The Comfort back mechanism is available in a low and high design illustrated chairs have a low back The back mechanism has separate controls for height 1 and angle of the backrest 2 Loosen the knob set the desired position for each adjustment 1 and 2 and then lock the knob The recliner angle is adjusted using the lever 3 USER MANUAL 3 4 1 Medic ...

Page 6: ...ed button 3 It has a holding circuit and only requires a short press to activate the braking function To brake the chair press button 3 again SEAT TILT The gas spring tilt is controlled by a gas spring It is operated using the lever 1 under one side of the armrest standard left The armrests are included in the tilting to ensure the best support in all tilt positions If the chair has electric tilt ...

Page 7: ...rger from the wall socket Do not sit on the chair when it is charging CONNECTING AND DISCONNECTING THE BATTERY During longer periods of storage the battery automatically goes into sleep mode after seven days The battery can also be forced into sleep mode by connecting a 9 V power supply item no 804823 to the charging outlet and waiting at least five seconds before disconnecting the power supply If...

Page 8: ... controller If a fixed control unit is being used instead of a handheld controller the same emergency stop function can be initiated by pressing the button for movement in another direction CLEANING MAINTENANCE The chair should be wiped down and kept clean from dust and dirt The chair should be washed using a disinfectant with PH 7 12 concentrated with the exception of the padding Plush upholstery...

Page 9: ...le of Manufacturer and is responsible for the CE marking of a Product that is put back on the market This means that if a full refurbishment has been performed by authorised personnel at the Principal this unit takes over the manufacturer s liability and responsibility for CE marking from Mercado Medic AB 1 Electronics unit 1 1 Electronics function cleaning Check the electronics and see which elec...

Page 10: ...ipped with crank tilt controls check that there is no play and that all screws are tightened 6 8 Coxit mechanism control Make sure that the knobs for the flaps turn easily and are securely locked with the counter nut 7 Back mechanism 7 1 Function wear Check and replace any worn parts and make sure that moving parts are working correctly 7 2 Attachment tightening Check that all screws knobs and whe...

Page 11: ......

Page 12: ... Postal address PO Box 1074 SE 181 22 Lidingö Switchboard is open Mon Fri 08 00 16 30 Tel 46 0 8 555 143 00 Fax 46 0 8 555 143 99 E mail info mercado se Space for product label with serial number Service and technical support PO Box 1074 SE 181 22 Lidingö Telephone hours for the service line Mon Fri 08 00 12 00 and 13 00 16 00 CET CEST Tel 46 0 8 555 143 08 Fax 46 0 8 555 143 99 Mobile phone 46 0 ...

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