The system is available if:
R
it has been activated and is operational
R
the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R
a service subscription is available
R
the starter battery is sufficiently charged
i
Determining the location of the vehicle on
a map is only possible if:
R
GPS reception is available
R
the vehicle position can be forwarded to
the Customer Assistance Center
The Mercedes me connect system
To adjust the volume during a call, proceed as
follows:
X
Press the
W
or
X
button on the multi-
function steering wheel.
or
X
Use the multimedia system's volume con-
trol.
The system offers various services, e.g.:
R
Automatic and manual emergency call
R
Roadside Assistance call
R
MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R
The indicator lamp in the SOS button does
not come on during the system self-test.
R
The indicator lamp in the
F
Roadside
Assistance call button does not light up dur-
ing self-diagnosis of the system.
R
The indicator lamp in the
ï
MB Info call
button does not light up during self-diagno-
sis of the system.
R
The indicator lamp in one or more of the fol-
lowing buttons continues to light up red
after the system self-diagnosis:
-
SOS button
-
F
Roadside Assistance call button
-
ï
MB Info call button
R
After the system self-diagnosis, the
Inoper‐
Inoper‐
ative
ative
or
Service Not Activated
Service Not Activated
mes-
sage appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, help will have to
be summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R
Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in
an emergency if:
R
you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an acci-
dent
R
the vehicle is on a dangerous section of
road
R
the vehicle is not visible or cannot easily
be seen by other road users, particularly
when dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or sim-
ilar situations as soon as it is safe to do so.
Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national regu-
lations, e.g. with a warning triangle.
A license agreement must be in place in order
to activate the Mercedes me connect service.
Make sure that your system is activated and
Features
261
Stowage
and
featu
res
Z
