EXi-F
positive pressure smoke control system
„MERCOR” S.A. –
Specifications are subject to change without notice. Version DTR_EXIF_EN_20220516
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3. „MERCOR” S.A. reserves the right to extend the repair period for complex repairs or repairs
which require purchase of non-standard components or spare parts.
4. This warranty covers inherent defects only.
5. For any defects due to the misuse or any reasons detailed in par. 5, the Purchaser/Warranty
Beneficiary will be charged any expenses incurred for their repair.
6. Warranty does not cover:
damage or failure due to the misuse, user interference, failure to inspect or maintain the
device as laid down in "SERVICING AND MAINTENANCE" of this Operation and
Maintenance Manual;
device damage, other than caused by „MERCOR” S.A., in particular caused by random
events, e.g. driving rain, flood, hurricane, flooding, lightning strike, mains overvoltage,
explosion, hale, airplane crash, fire, avalanche, soil creep and secondary damage due to
those events. Driving rain has a run-off coefficient of at least 4, as defined by the Institute of
Meteorology and Water Management. If the run-off coefficient cannot be determined, the
factual circumstances and actual damage on site will be considered, indicating driving rain.
Hurricane has a wind speed of at least 17.5 m/s (damage is considered as being caused by
the hurricane, if the hurricane was identified in the nearest vicinity);
damage due to the failure to notify about any identified defect;
coating quality deterioration due to the natural ageing;
defects due to the use of abrasive or aggressive cleaning agents;
damage due to the aggressive external factors, in particular, chemical and biological factors
arising from the production processes and activities on site or in the vicinity of the device;
natural wear and tear (e.g. gaskets), unless an inherent defect was identified;
damage due to the incorrect transport, unloading and storage;
damage due to the failure to follow the installation instruction in the Operation and
Maintenance Manual and good practices;
devices or their components if the data plate or any warranty seals are removed or broken.
7. Warranty claims should be made to „MERCOR” S.A. within 7 days from the date the defect was
identified.
8. Warranty claims can be made at: phone: 58/341-42-45, fax: 58/341-39-85, e-mail:
reklamacje@mercor.com.pl
or: „„MERCOR”” S.A., ul. Grzegorza z Sanoka 2, 80-408 Gdańsk.
9. Purchaser/Warranty Beneficiary must operate the device in a correct manner, inspect and
maintain the device in accordance with this Operation and Maintenance Manual as laid down in
section "SERVICING AND MAINTENANCE".
10. The warranty is voided immediately in case of:
Structural modifications of the device by the Purchaser/Warranty Beneficiary without
„MERCOR” S.A. approval, failure to carry out periodical inspections and maintenance as
scheduled, by unauthorized personnel or by a service centre not authorized by „MERCOR”
S.A. or device misuse and modifications by unauthorized personnel other than required in
normal device operation.
11. The warranty guarantee of „MERCOR” S.A. does not apply in the cases specified in section 10.
12. A precondition for the repair is to provide access, in particular access to the room the devices are
installed in and all the cleanouts, remove thermal insulation, suspended ceilings and other
systems preventing access to the device etc.
To all matters not settled herein provisions of the Civil Code shall apply.
