Mercury 8.2 MAG HO Manual Download

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Section 8 - Customer Assistance Information

Page 118

90-8M0074352

eng

OCTOBER 2012

Owner Service Assistance

Local Repair Service

If you need service for your Mercury MerCruiser‑powered boat, take it to your authorized dealer. Only authorized dealers

specialize in Mercury MerCruiser products and have factory‑trained mechanics, special tools and equipment, and genuine

Quicksilver parts and accessories to properly service your engine.

NOTE: Quicksilver parts and accessories are engineered and built by Mercury Marine specifically for Mercury MerCruiser

sterndrives and inboards.

Service Away From Home

If you are away from your local dealer and the need arises for service, contact the nearest authorized dealer. If, for any reason,

you cannot obtain service, contact the nearest regional service center. Outside the United States and Canada, contact the

nearest Marine Power International service center.

Stolen Power Package

If your power package is stolen, immediately inform the local authorities and Mercury Marine of the model and serial numbers

and to whom the recovery is to be reported. This information is maintained in a database at Mercury Marine to aid authorities

and dealers in recovery of stolen power packages.

Attention Required After Submersion

1. Before recovery, contact an authorized Mercury MerCruiser dealer.
2. After recovery, immediate service by an authorized Mercury MerCruiser dealer is required to reduce the possibility of

serious engine damage.

Replacement Service Parts

WARNING

Avoid fire or explosion hazard. Electrical, ignition, and fuel system components on Mercury Marine products comply with

federal and international standards to minimize risk of fire or explosion. Do not use replacement electrical or fuel system

components that do not comply with these standards. When servicing the electrical and fuel systems, properly install and

tighten all components.

Marine engines are expected to operate at or near full throttle for most of their life. They are also expected to operate in both

fresh and saltwater environments. These conditions require numerous special parts. Exercise care when replacing marine

engine parts because specifications are different from those of the standard automotive engine. For example, one of the most

important special replacement parts is the cylinder head gasket. Marine engines cannot use steel‑type automotive head

gaskets because saltwater is highly corrosive. A marine engine head gasket uses special materials to resist corrosion.
Because marine engines must be capable of running at or near maximum RPM much of the time, they also have special valve

springs, valve lifters, pistons, bearings, camshafts, and other heavy‑duty moving parts.
Mercury MerCruiser marine engines have other special modifications to provide long life and dependable performance.

Parts and Accessories Inquiries

Direct any inquiries concerning Quicksilver replacement parts and accessories to your local authorized dealer. The dealer has

the necessary information to order parts and accessories for you. Only authorized dealers can purchase genuine Quicksilver

parts and accessories from the factory. Mercury Marine does not sell to unauthorized dealers or retail customers. When

inquiring about parts and accessories, the dealer requires the

engine model

and

serial numbers

to order the correct parts.

Resolving a Problem

Satisfaction with your Mercury MerCruiser product is important to your dealer and to us. If you ever have a problem, question,

or concern about your power package, contact your dealer or any authorized Mercury MerCruiser dealership. If you need