Merlin U730, User Manual

Page 1: ...U730 USER MANUAL The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc unless such commitment is expressly...

Page 2: ...es 27 4 Determine Merlin States 28 5 Troubleshooting 30 1 1 Cannot install mobiLink 31 1 2 Problem When I run the MobiLink software I get the message No Card Detected 31 1 3 Problem When I insert the...

Page 3: ...nt Name please contact your UMTS Service Provider 1 2 YOUR U730 MERLIN Your U730 Merlin is an HSDPA High Speed Downlink Packet Access Wireless Broadband PC card Modem that fits into the PC card slot P...

Page 4: ...MOBILINK ARE REMOVED USE WINDOWS ADD REMOVE PROGRAMS TO REMOVE 1 5 SYSTEM REQUIREMENTS 133 MHz or faster Pentium compatible Windows 2000 and XP Home and Professional 64 MB RAM 16 MB available hard dr...

Page 5: ...LOCATED IN THE BOTTOM RIGHT CORNER OF YOUR PC CLICK THE ICON AND SELECT STOP FROM THE DIALOG BOX ONCE YOUR CARD HAS BEEN STOPPED PRESS THE PC CARD EJECT BUTTON LOCATED ON YOUR PC AND REMOVE THE CARD...

Page 6: ...ndows 2000 Installation 1 Insert the installation CD in the CD drive of your PC 2 If the auto run does not start double click on the Autorun exe on the CD 3 The Preparing to Install window will appear...

Page 7: ...eement window will appear next See Figure 2 FIGURE 2 7 Read the License Agreement and acknowledge your agreement by selecting I accept the license agreement Then click Next 8 The Ready to Install the...

Page 8: ...obiLink window will appear while MobiLink is being installed See Figure 4 FIGURE 4 11 When the installation is complete the InstallShield Wizard Completed window will appear See Figure 5 FIGURE 5 12 C...

Page 9: ...AND THE ORIENTATION NOTCH MUST BE POSITIONED AS SHOWN IN THE PICTURE PLEASE SEE SECTION 1 6 ON SIM CARE AND INSERTION 2 Insert the U730 Merlin into the PC card slot of your PC Windows reads the inform...

Page 10: ...MERLIN U730 USER GUIDE 10 GU 90023775 Revision 1 FIGURE 9 FIGURE 10 FIGURE 11 FIGURE 12 FIGURE 13 FIGURE 14 Windows has now detected and installed the drivers for your UMTS Merlin Proceed to Section 2...

Page 11: ...e of your PC 2 If the auto run does not start double click on the Autorun exe on the CD 3 The Preparing to Install window will appear as below PREPARING TO INSTALL WINDOW 4 Following preparation the W...

Page 12: ...indow will appear next See Figure 16 FIGURE 16 7 Read the License Agreement and acknowledge your agreement by selecting I accept the terms in the license agreement Then click Next 8 The Ready to Insta...

Page 13: ...biLink window will appear while MobiLink is being installed See Figure 18 FIGURE 18 11 When the installation is complete the InstallShield Wizard Completed window will appear See Figure 19 FIGURE 19 1...

Page 14: ...TURE SEE PICTURE IN SECTION 1 7 2 PLEASE SEE SECTION 1 6 CARE OF YOUR MERLIN ON ADDITIONAL SIM CARE AND INSERTION POINTS 2 Insert the modem into the PC card slot of your PC Windows reads the informati...

Page 15: ...MERLIN U730 USER GUIDE 15 GU 90023775 Revision 1 FIGURE 23 FIGURE 24 FIGURE 25 FIGURE 26 FIGURE 27...

Page 16: ...30 USER GUIDE 16 GU 90023775 Revision 1 FIGURE 28 FIGURE 29 Windows has now detected and installed the drivers for your U730 Merlin Proceed to Section 2 You may verify all the drivers in Windows Devic...

Page 17: ...ons that connect mobile devices using Wireless Wide Area Networks WWAN i e 3G UMTS networks Wireless Local Area Networks Wi Fi and Ethernet in a single application to allow quick and easy access to em...

Page 18: ...ve Profile Selection Choose a profile Username Password APN QoS among many Icon Display will display WWAN Technology Display HSDPA UMTS GPRS GSM IS95a 1XRTT or EVDO Indicates Roaming device is away fr...

Page 19: ...gs of the user interface preferences Mobile tab Settings of the connection preferences locking card and Network selection See MobiLink s online help for more details WiFi tab Displays all Wi Fi adapte...

Page 20: ...during the installation process 2 The MobiLink software will then initialize your UMTS Merlin See Figure 30 FIGURE 30 3 If your SIM is locked you will be prompted for a SIM PIN code number originally...

Page 21: ...ARE REQUIRED TO CREATE A NEW PROFILE I E YOU CANNOT CONNECT TO THE NETWORK OR YOU DON T SEE ANY PROFILES YOU WILL NEED THE FOLLOWING INFORMATION FROM YOUR SERVICE PROVIDER TO CREATE A PROFILE A BASIC...

Page 22: ...ur name of choice for the profile example 3G HSDPA and your APN provided to you by your service provider example internet com Click Next The Profile Wizard Window Step 2 of 3 will appear See Figure 36...

Page 23: ...see your profile in the profile list See Figure 38 Click OK NOTE MOST EUROPEAN SERVICE PROVIDERS DO NOT REQUIRE A USERNAME AND PASSWORD LEAVE THESE FIELDS BLANK IF YOUR SERVICE PROVIDER DOES NOT REQU...

Page 24: ...ve Profile Menu clicking on V symbol See Figure 39 above 7 Click Connect FIGURE 40 8 Your Merlin will attempt to connect to the network See Figure 41 FIGURE 41 9 Following successful authentication yo...

Page 25: ...d or receive an SMS message you only have to be attached to the Network You may also send and receive SMS messages while connected to the Network NOTE ANY SMS MESSAGES WILL BE SUBJECT TO THE TERMS AND...

Page 26: ...es that have been sent 3 2 1 Sending SMS Messages 1 Launch the MobiLink application See section 2 2 5 Creating a data session After your Merlin has attached to the network Step 5 of section 2 2 5 the...

Page 27: ...nding SMS Messages Once you are attached to the Network you are able to receive SMS messages MobiLink will notify you when you receive an SMS message See Figure 46 FIGURE 46 After the SMS Client recei...

Page 28: ...1 3 4sec 1750ms OFF BLUE Your Merlin is currently receiving a UMTS circuit switched CS signal from the network and has registered on the circuit switched CS domain 1 4sec 250ms ON 1 4sec 250ms OFF 1 4...

Page 29: ...quality of service IP address etc to enable agreement on the characteristics of any data flow between the network and the mobile terminal This is essentially what PDP context activation is Circuit Swi...

Page 30: ...obiLink software I get the message No Card Detected what does this mean Problem 1 3 When I insert the modem I get Unknown_PCMCIA_Manufacturer instead of Novatel_ Wireless Merlin_UMTS_Modem Problem 1 4...

Page 31: ...TO THE PC CARD SLOT OF YOUR PC OR WINDOWS DID NOT INSTALL THE DRIVERS CORRECTLY OR YOU MIGHT HAVE A CONFLICT RESOLUTION For Windows 2000 and XP 1 Restart MobiLink again or remove Card reboot PC and tr...

Page 32: ...UIDE 32 GU 90023775 Revision 1 WINDOW 2 5 Expand Modems Ports and USB Serial Bus Controllers category by clicking on the sign See Window 3 WINDOW 3 NOTE DEVICES HIGHLIGHTED THEY WILL NOT BE HIGHLIGHTE...

Page 33: ...MOBILINK SOFTWARE I GET THE MESSAGE SIM NOT FOUND CHECK ORIENTATION POSSIBLE CAUSE PROBLEM WITH YOUR SIM CARD RESOLUTION 1 Make sure you have inserted the SIM card exactly as the picture in this manua...

Page 34: ...RK SELECTION RESOLUTION CHANGE BACK TO AUTOMATIC 1 7 PROBLEM CANNOT CONNECT TO NETWORK POSSIBLE CAUSE 1 INCORRECT USER NAME PASSWORD OR ACCESS POINT NAME APN RESOLUTION 1 CHECK YOUR PROFILE FOR AN INC...

Page 35: ...NDOW 5 3 Check appropriate boxes if you are using a proxy server See Window 6 WINDOW 6 POSSIBLE CAUSE 4 DNS SERVER PROBLEMS RESOLUTION 4 Windows 2000 and XP 1 Click Start Run and type in Command in th...

Page 36: ...n 1 WINDOW 7 2 At the C prompt type in PING www nvtl com Response Unknown host www nvtl com Usually faulty DNS Call your Network Provider Response Pinging nvtl com 216 65 221 49 with 32 bytes of data...

Page 37: ...30 Approvals CE Mark Europe FCC North America Dimensions 120 6 x 54 x 10 8 mm Wireless Network Dual Mode UMTS HSDPA and GPRS EDGE PC Card Standard Type II PC Card 3 3V Technology WCDMA FDD HSDPA Band...

Page 38: ...Hz Multi Class MS 10 maximum 4 RX 2 TX 5 slots Transmit Band 880MHz 915MHz Receive Band 925MHz 960MHz Power Output Transmit Power Class 4 33dBm Power Output EDGE Transmit Power E2 27dBm Band Designati...

Page 39: ...U 90023775 Revision 1 6 2 ENVIRONMENTAL SPECIFICATION Operating Temperature 0 Celsius to 55 Celsius Storage Temperature 20 Celsius to 65 Celsius Relative Humidity 95 maximum Non Condensing Vibration 1...

Page 40: ...0 to transmit or receive such data 7 2 SAFETEY HAZARDS Do not operate the Merlin U730 in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohi...

Page 41: ...ic devices are sensitive to electrostatic discharge ESD The MobiLink software will attempt to re initialize the device should a substantial electrostatic discharge reset the device If the software is...

Page 42: ...Radio Spectrum Matters ERM Electromagnetic Compatibility EMC standard for radio equipment and services Part 1 Common Technical requirements ETSI EN 301 489 07 Electromagnetic compatibility and Radio...

Page 43: ...there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning...

Page 44: ...lines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thor...

Page 45: ...hat restricts the modem to SIMs of a particular carrier Novatel Wireless cannot and does not provide the MEP code Any request for the MEP code configuration must be made through the carrier from whom...

Page 46: ...again As in step 2 See Figure 41 above Enter PIN code in the box and click OK 5 After a little while the Modem data card should start searching for available networks At this point you have successful...

Page 47: ...30 USER GUIDE 47 GU 90023775 Revision 1 9 DOCUMENT CONTROL REVISION CONTROL Revision Number Revision History DRAFT DRAFT DRAFT REV B Add frequencies DRAFT REV C Add SAR value Rev 1 Finalize Compliance...